Hyundai of Ft. Myers - Service Center

Did a great job, communicated well and kept me informed on the progress of my car on the progress of my car More

They are very knowledgeable, friendly and prompt. I would go back. I hope they reopen the car wash! I would go back. I hope they reopen the car wash! More

Great service great communication and all in all a great experience. I love Hyundai every day experience. I love Hyundai every day More

not much customer service waited to be checked in No communication during service No one told me service completed communication during service No one told me service completed More

I had another warranty issue soon after. You get voicemail chat bots no return call backs no response no resolution You get voicemail chat bots no return call backs no response no resolution More

I’ve owned 2 Tucsons from this dealership for the past 16 years. This is by far the worst service I have ever received. Twice in 3 weeks the same thing happened! The first time I waited almost 3 hours for years. This is by far the worst service I have ever received. Twice in 3 weeks the same thing happened! The first time I waited almost 3 hours for an oil change and to see if a recall could be done at the same time. No one came to give me an answer. I came back last Friday for a fix on the recall and waited 4 hours without an update from my service person. When I finally went up to the desk, I found out that my car had been done for quite some time. This is inexcusable! If I could take my car for service elsewhere in Ft Myers, I would. More

Hyundai of Fort Myers is wonderful. My service advisor Chloe Schultz kept me informed on the status of my vehicle. This is the second vehicle that I have bought from this dealership bec My service advisor Chloe Schultz kept me informed on the status of my vehicle. This is the second vehicle that I have bought from this dealership because of the service and caring received, More

My advisor was great, but it shouldn't take 3+ hours for a scheduled oil change. Why even make an appointment if it's going to take 3 hours. This happened twice in a row. It will be that last time I go t a scheduled oil change. Why even make an appointment if it's going to take 3 hours. This happened twice in a row. It will be that last time I go there for anything other than a warranty issue. More

I did not have an appointment. However, I was received very well by my Service Advisor, Nelson. I told him about what is wrong with my car and it needed to be repaired. I was adv However, I was received very well by my Service Advisor, Nelson. I told him about what is wrong with my car and it needed to be repaired. I was advised of how long a wait I can expect because there were several before me. However, I did not have to wait that long. Nelson was very quick and prompt in having my car serviced and accompanied me to my car and showed me the part on the car they fixed. I also enjoyed the coffee and the snack while waiting. More

Jasmin was wonderful. Busy Saturday but she was kind and took care of my issue same day. If I could give her 6 stars, I would . Busy Saturday but she was kind and took care of my issue same day. If I could give her 6 stars, I would . More