Hyundai of Ft. Myers - Service Center

A very professional service day Total experience was very comfortable and professional. All the service reps were very knowledgeable and respectful of my time. They care about cust Total experience was very comfortable and professional. All the service reps were very knowledgeable and respectful of my time. They care about customers! Nice to be treated well.... More

oil change Everyone was very friendly and very fast paced. I was able to get out of the dealership within minutes. I had a lot of questions about my car and the Everyone was very friendly and very fast paced. I was able to get out of the dealership within minutes. I had a lot of questions about my car and they answered all of them without getting frustrated. Really happy with the service at this dealership More

Charged up Slow crank this morning...thought " OMG, it's not going to start...late for work"! Barely started...so I decided to take straight to O'brien service. Slow crank this morning...thought " OMG, it's not going to start...late for work"! Barely started...so I decided to take straight to O'brien service. Fast check in...short wait for diagnostics, then on my way with a new battery replaced under Hyundai's great warranty. Got to work on time thanks to the awesome O'brien service team. More

Oil change and brake Check for noise. All work was done fine. All of my requests were handled. Michael reviewed the anticipated costs with me and discounts involved. Car is now runnin All work was done fine. All of my requests were handled. Michael reviewed the anticipated costs with me and discounts involved. Car is now running fine. More

Painless Experience I was in need of a scheduled service on my 2013 Subaru Outback. I appreciated how easy it was to make an on-line appointment and the reminder call th I was in need of a scheduled service on my 2013 Subaru Outback. I appreciated how easy it was to make an on-line appointment and the reminder call that followed. My service occurred on time and they were prompt in getting it completed. This was my second visit and I will definitely bring my car back her for it's next service appointment. More

timing belt replacement I was pleasantly surprised at the attention that was given to me when I brought my car in to be repair. Nick made sure every thing was taken car of a I was pleasantly surprised at the attention that was given to me when I brought my car in to be repair. Nick made sure every thing was taken car of and arranged to have the shuttle take me home and pick me up, which was a blessing since I live alone and would have had to get a neighbor to follow me to the dealership. Jeff the driver was very courteuos. More

Expeditious What can I say I am a Hyandai girl, loyal to the end. Thanks Rick Powell for all the old and new wonderful years to come What can I say I am a Hyandai girl, loyal to the end. Thanks Rick Powell for all the old and new wonderful years to come More

O'Brien is great Have purchased five family vehicles through the years because of their exceptional service and competitive pricing. Their sales and service departmen Have purchased five family vehicles through the years because of their exceptional service and competitive pricing. Their sales and service departments are exceptional! You really should be "buyin' from O'Brien"! More

Very good Ryan answered all my questions and didn't pressure me to do other work! I liked that and the coffee or water that was available. Ryan answered all my questions and didn't pressure me to do other work! I liked that and the coffee or water that was available. More

Had to purchase 2 new tires I arrived at the dealership at 8:25 AM for my 8:30 AM appointment and was greeted by the service writer outside in the write-up lane and he gave me my I arrived at the dealership at 8:25 AM for my 8:30 AM appointment and was greeted by the service writer outside in the write-up lane and he gave me my paperwork to take inside to one of the service techs inside. I was greeted by Darrell Born who printed out my work order and told me to wait a few minuted and Todd Born, who I spoke to on Friday, would give me the estimate on my 2 new tires. Todd came to me in the customer waiting room and gave me my estimate and I approved it and within 60 minutes I was all done and my car was waiting outside and they even ran it through the car wash for me and got it all clean inside and out. Todd called me to the cash office and I paid the bill and was on my way. I love going to O'Brien's for my service because all the staff are so nice and polite and make you feel like you are family. I am sorry I am moving back to Ohio in 2 months because I will miss my friends here at O'Brien's but I know I will find a great dealership for Hyundai in Columbus, Ohio and continue to get great service there. I have purchased a Sonata and Elantra Touring from O'Brien's over the last 10 years and I have loved them both. There customer service is the tops and I wish I could continue doing business with them but I can't so I will miss them though. More