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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,685 Reviews

2,685 Reviews of Hyundai of Ft. Myers - Service Center

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October 18, 2024

The dealership in Ft Myers only looks at how to generate more money, not helping a new car owner with issues. My car is under the new car warranty and they charge for taking out a leaf that was causing th More

by RICK19018
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Oct 21, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 18, 2024

Mike was excellent! Service process is simple and exceeded expectations. Highly recommend! Thanks for everything More

by stryker065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykeal Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Mykeal and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

October 18, 2024

Most of the things I had done were done correctly. Unfortunately one of the things that was done created another issue that I need to get fixed. My service advisor (Chloe) was excellent at communicati More

by jplmojo
Recommend Dealer
Yes
Employees Worked With
Chloe Schulte
Oct 18, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

October 18, 2024

never ever again. I have been lied to my face several times. Thanks I didn’t finalize a deal with them More

by MICKEYMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
worst experience from any department.
Oct 21, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 18, 2024

I’m always greeted promptly and with friendly vibes, even though it eats my pockets More

by huneebrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emelio. Didn’t get his last name
Oct 20, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

October 17, 2024

I had to wait four hours for a 15 minute fix because they saw an opportunity to use my kindness and patience to catch up on their errors. More

by Genevieve Presti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
Oct 20, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Genevieve. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 17, 2024

Great Service by Osmel was professional and though covered all the points . Felt comfortable and happy with his work More

by batjr1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Oct 17, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

October 17, 2024

Leo was professional and delivered as he indicated. The free car wash was unexpected and appreciated. More

by JBDJFITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

October 17, 2024

Have discussed service with the Svc manager and problem that arose unassigned Svc adviser was great More

by eldoorauto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez was excellent
Oct 17, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 17, 2024

The advisor was nice, service was completed as planned and received a list for upcoming maintenance items. More

by CTEAGUE535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 18, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

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