Hyundai of Ft. Myers - Service Center

Everything went well, except the wait time. The estimated time for the work was to be about an hour, nearly waited close to 3hrs. The estimated time for the work was to be about an hour, nearly waited close to 3hrs. More

I will admit the last time I was here for service about seven months ago, I was pretty disappointed. This was a 100% improvement on hospitality, friendliness, service benefits (shuttle service), and time t seven months ago, I was pretty disappointed. This was a 100% improvement on hospitality, friendliness, service benefits (shuttle service), and time to complete my service needs. More

Always a pleasure. They are efficient and the new reception areas are beautiful. Thank You Hyundai They are efficient and the new reception areas are beautiful. Thank You Hyundai More

I want to thank Leo for his assistance in handling my vehicle maintenance. He made the whole experience comfortable. Also a thank you for the maintenance department. vehicle maintenance. He made the whole experience comfortable. Also a thank you for the maintenance department. More

We bought a used car there 2 years ago and have had poor service !!! Call service !!! Call More

Automated customer service solutions come with trade offs. The trade off in this case is me. Riding off customers who value human interaction is not good for business. When i did get someone on the phon offs. The trade off in this case is me. Riding off customers who value human interaction is not good for business. When i did get someone on the phone, they never gave their name. I was put on hold to leave a message. Your message service does not allow enough time to leave a clear and accurate message. I left a message for service manager and had no response. Dropped my vehicle off on Thursday morning and received no information on my vehicle until I reached out multiple of times Saturday morning. I did however, receive a phone call Thursday morning from a sales department staff wanting to purchase my vehicle. I respectfully declined the offer. I blame no one person for this bad experience. The top down decision to train employees to be nothing more than button pushers is nothing new in the corporate world. I was clear and transparent about the concerns I had with my car. It would have been nice to get some sort of feedback by email, text or phone call. Sorry, I will be taking my $ somewhere else. More

Dealing with Aly as our automotive tech has been an excellent experience. Honest, trustworthy and very responsive. excellent experience. Honest, trustworthy and very responsive. More

Had a scheduled maintenance service at 1:45 change some fluids. Was back in my car at 4:10. Not sure if there is not enough help in the service department, seemed very slow. Aly was nice, service was slo fluids. Was back in my car at 4:10. Not sure if there is not enough help in the service department, seemed very slow. Aly was nice, service was slow More

Fast efficient and good customer service. Kept in touch with me the whole time and dropped me off at mall and picked me up👍😀 Kept in touch with me the whole time and dropped me off at mall and picked me up👍😀 More

Had a great experience working with Chloe. Friendly and courteous customer service. Swift auto service. And in case it had been slower than expected, they offer free Uber transport and pick-up Friendly and courteous customer service. Swift auto service. And in case it had been slower than expected, they offer free Uber transport and pick-up as a courtesy. More