Hyundai of Ft. Myers - Service Center

you ripped me off and it really irritates me I brought the suv in with a broken tailgate lock that’s exactly what I told them when I called originally they even wrote that on the appointment reminder You the suv in with a broken tailgate lock that’s exactly what I told them when I called originally they even wrote that on the appointment reminder You called my warranty and discovered it was void. So when you called to let me know that I asked for a price said he didn’t have a price but called me back two minutes later to let me know it’d be 1500$ (absolutely ridiculous btw) so of course i said no So i come pick up the truck and you charge me 231$ to tell me the same thing I told you originally! How is that not a sham??? Also included in that 231 was shop supplies…he barely touched my vehicle what shop supplies did he use???? ripoff but it’s okay I’m going to make sure everyone knows More

Leo is your go to at the services desk. He listens to your need and make sure he find the best way to help as possible. Next time you go to Hyundai make sure you ask for Leo at the servic He listens to your need and make sure he find the best way to help as possible. Next time you go to Hyundai make sure you ask for Leo at the services desk. More

ALY NAPOLEON deserves a raise! ! He helped fix an error which was not his problem but made it a point to go the extra mile in helping get it handled! SO THANK YOU ALY!! ! He helped fix an error which was not his problem but made it a point to go the extra mile in helping get it handled! SO THANK YOU ALY!! More

Service was good. Staff was friendly and attentive. Lounge was clean and had coffee and snacks. Staff was friendly and attentive. Lounge was clean and had coffee and snacks. More

Very friendly, easy to make appointments, very clean , service is done right the first time Bishoy is very knowledgeable, keeps you updated, explains everything, answers all questions and concerns service is done right the first time Bishoy is very knowledgeable, keeps you updated, explains everything, answers all questions and concerns More

Nick our service advisor was polite and informative. Vehicle was ready when they said it would be. Vehicle was ready when they said it would be. More

The dealership was neat and clean I arrived early for my appointment but my service advisor got me right in appointment but my service advisor got me right in More

I was impressed by the service on this visit. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. More

The Service Advisor did a good job providing me with updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was fi updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was finally told there were no cars available. The person in charge of loner cars was off property and no one knew that. Better communication between the car loner person and the Service Department would be helpful to the Customer. More

The service advisor was excellent would surely recommend to my friends and family. Furthermore the place was clean to my friends and family. Furthermore the place was clean More