Hyundai of Ft. Myers - Service Center

Chloe was such a sweet girl and so very helpful. She took the time to explain things to me about my mom’s car. She even took the time to call my mom over the phone to make sure she understood everyt She took the time to explain things to me about my mom’s car. She even took the time to call my mom over the phone to make sure she understood everything. A big thank you to Chloe! More

Finance department straight up lied to me. Signed me up for some bi weekly auto pay told me it would help me pay off my car faster but forgot to mention the $300 sign up fee and they bolted on Signed me up for some bi weekly auto pay told me it would help me pay off my car faster but forgot to mention the $300 sign up fee and they bolted on warranty product to play with price. He told me the bank required the warranty and I couldn’t get the car if I declined. More

Easy to book appointments on line. Customer service are always professional and informative. Waiting are is always clean and stocked with coffee and snacks. Customer service are always professional and informative. Waiting are is always clean and stocked with coffee and snacks. More

My sales agent was great and customer service meets industry standards. My only gripe was the auto pay enrollment for the auto loan on my car. Apparently, they set you up with a third party service nam industry standards. My only gripe was the auto pay enrollment for the auto loan on my car. Apparently, they set you up with a third party service named "AutoPay Plus". They charge you an additional $400 that they tac onto your monthly payments. Luckily you can cancel before your first auto payment and enroll directly with your loan provider. More

They were very gracious about taking care of a problem that occurred with my vehicle. that occurred with my vehicle. More

Waited in my car to be acknowledged then went in and was told to go back in my car and wait for someone to come. No one even greeted me when I went in, it was like I was bothering them. told to go back in my car and wait for someone to come. No one even greeted me when I went in, it was like I was bothering them. More

Way more words than 15 to explain my displeasure in the service. Brought my car in to have a horn replaced asked to please check the left rear tire as it was continuously losing air. Also asked to check service. Brought my car in to have a horn replaced asked to please check the left rear tire as it was continuously losing air. Also asked to check the starter because when I tried to start the car, there is a pause and then it goes. Service got too busy to call, and didn’t respond until the next day let me know the car was ready Only because I have the extended warranty and had to pay the deductible was I able to keep replacing a horn under $500? Comment was the way they design now upside down they sometimes fail. I indicated I thought that was very poor engineering then what about the tire? The answer was oh we put air didn’t check anything else He asked if he could take it back in the shop and check it out again now The car tire had a nail in it and had to be repaired at another shop at another time Not one comment regarding the starter what was going on there? Three different preventative maintenance that you would recommend that had nothing to do with the problem More

Everyone was very helpful and very friendly from the time I pulled up to the service area till the time I was walked to my car when it was finished I pulled up to the service area till the time I was walked to my car when it was finished More

Great staff and service. Everyone is professional and the repair was done very quick and nice Everyone is professional and the repair was done very quick and nice More

The staff at Fort Myers Hyundai dealership are always very pleasant and accommodating. The service to my car is always excellent. I have owned three Hyundai and when people ask me why I always buy a Hyun very pleasant and accommodating. The service to my car is always excellent. I have owned three Hyundai and when people ask me why I always buy a Hyundai I tell them Hyundai has the best service. I have never had any problems with my cars. More