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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,819 Reviews
Call Service Center (239) 277-1222

2,819 Reviews of Hyundai of Ft. Myers - Service Center

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October 20, 2024

Service is great. Staff taking vehicles in and at counter to assist do not pay any attention to customers. Chatting or just sitting there. It took 15 minutes of me More

by shesdodginclouds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 21, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

October 20, 2024

When you arrive you are greeted. They are very nice and comforting. Great service department and very clean. Thank you. More

by rverbiest80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Schulte
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Oct 21, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Chloe and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

October 20, 2024

Must make an appointment but still wait 2 1/2 for an oil change not acceptable More

by kmaloney100
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 20, 2024

Service was completed in a timely manner and the shuttle service is convenient for dropping off your vehicle. And the inspection provided further recommendations with pictures and simple explanations. More

by mickanne1413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
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Oct 21, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind service review. Robinson and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

October 19, 2024

Great dealership even better service dept we will in future but another car from them More

by AMLAC9862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
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Oct 20, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

October 19, 2024

I had the pleasure of working with Eumilio the level of service he provided exceeded all my expectations. More

by ANAYANSISALVAREZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumilio Gutierrez
Report | Print
Oct 20, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Eumilio was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

October 19, 2024

I was very pleased with how quick they were able to fix my car, and kept me updated thru the whole process More

by bback1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
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Oct 20, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 19, 2024

I went to the dealer with a check engine light and the mechanic took care of my car. They change a piece and when I picked up the car it was fixed. Thank you so much to him and the team. More

by ODAMIGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright, Scott Dolloff
Report | Print
Oct 20, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

October 19, 2024

Felt like I was in a den of thieves. Brand new car and had to pay $1900 for condenser and my bumper to bumper extended warranty wouldn’t cover a penny. Wish I never bought this car. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance
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Oct 23, 2024 -

Hyundai of Fort Myers responded

Hello Steve: We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 19, 2024

The check in process was quick, Leo was helpful and friendly during the process. Thanks! More

by derek_russel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Oct 20, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Leo and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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