Hyundai of Greeley

Unfortunately, I’m not very satisfied with my recent service experience at Hyundai of Greeley, and I want to be honest about that before completing the survey. Last week, I brought my vehicle in for service experience at Hyundai of Greeley, and I want to be honest about that before completing the survey. Last week, I brought my vehicle in for service and was told that the rear differential fluid needed to be replaced amongst other things. This was confusing and frustrating because just a few weeks earlier, Hyundai of Greeley had replaced the entire rear differential coupler, which required the fluid to be exchanged as part of that repair. When I questioned the recommendation, the service representative looked into it and said, “Oh, I see what you mean,” and then told me that the fluid replacement was no longer needed. While I appreciate that he corrected the recommendation, it concerns me that I was initially told I needed a service that apparently wasn’t necessary, especially so soon after having a major repair performed at the same dealership. On top of that, we also had the left headlight replaced last week, and it is already out again. That is extremely frustrating and makes me question the quality of the repair or the part that was installed. I am not sure I would recommend this facility to those seeking a reliable car servicer. More

Staff was very friendly and efficient car was done in the time promised they always do a good job time promised they always do a good job More

Seth is very good, his manager quoted me over the phone, around 30 dollars for a cabin filter, and it was 54.56. I pulled it out and looked at it, and I wasn’t to impress, I would have done it myself for th around 30 dollars for a cabin filter, and it was 54.56. I pulled it out and looked at it, and I wasn’t to impress, I would have done it myself for that cost. Maybe he was over whelmed that day. I should have recorded it. More

I had a great experience. The team got me where I needed to be and quickly out the door in my new car. The team got me where I needed to be and quickly out the door in my new car. More

This is the only company that I use to service my vehicle. The employees are very personable and knowledgeable. vehicle. The employees are very personable and knowledgeable. More

I have been a customer of this dealership for 20 plus years. Over the course of those years I have purchased 3 Hyundai vehicles and have been extremely happy with my purchased vehicles and the employees years. Over the course of those years I have purchased 3 Hyundai vehicles and have been extremely happy with my purchased vehicles and the employees in all areas of this dealership. More

Good services I bey a card I Love good constrictions I have a letter proble en solving the problem have a letter proble en solving the problem More

Great experience with Roberto & the Finance team. They made it very easy to purchase a car during a difficult situation with very little back and forth. Much appreciated! They made it very easy to purchase a car during a difficult situation with very little back and forth. Much appreciated! More

Hyundai of Greeley made the process of buying a car smooth and efficient. The staff were easy to work with. Gave me confidence in my purchase. smooth and efficient. The staff were easy to work with. Gave me confidence in my purchase. More

They made a mistake about what would be covered for maintenance on our model year. I fought to get it corrected and while it took several hours, they did fix it. The most disrespected I felt was when maintenance on our model year. I fought to get it corrected and while it took several hours, they did fix it. The most disrespected I felt was when the service representative said that I could speak with the salesperson that gave me incorrect information but then told me he was out to lunch. I turned around and the salesperson was selling a car to another customer. Why lie? He could have said he was helping another customer and will be with me as soon as he can. More