Hyundai of Hickory Hollow

Don't make the mistake of buying any hyundai maintenance contracts here. They do not work at other hyundai dealerships and their finance department is almost impossible to get a hold of to fix the issue and contracts here. They do not work at other hyundai dealerships and their finance department is almost impossible to get a hold of to fix the issue and even get a refund. I've left so many messages over the past months and have never once received a call back. Their customer service is almost non-existent unless you're buying something. More

Dear god. .. For service, promptness, communication, warranty.... etc. you name it! For everything above, this dealership is trash! I made the mistake of tow .. For service, promptness, communication, warranty.... etc. you name it! For everything above, this dealership is trash! I made the mistake of towing my warrantied Hyundai here. $2300 and a long time later, I get my car back. Sick, glad I bought a HYundai for their warranty! In all seriousness, I've purchased 3x brand new Hyundais over multiple decades for both myself and my family. Never again! More

I have had the hardest time with this Hyundai Hickory Hollow unfortunately. My dilemma now is that they won’t give me my license plates. The GM said it could take 60 days and we are at 62 days. He has st Hollow unfortunately. My dilemma now is that they won’t give me my license plates. The GM said it could take 60 days and we are at 62 days. He has stopped returning my calls and seems to have blocked my email address. I talked to a rep at the DMV in Tennessee and they said average time for license plates now is 20 days. I don’t know if they are withholding my plates for some reason and if I’ll ever get them. It really sucks to have a brand new car you can’t drive because the plates are expired. I have had to rent a car for the last 9 days and who knows how much longer. I’ve even reported this to the police, not sure if they will do anything. More

Our Salesperson, Malik, was great. And we feel really good about the vehicle and the price. And we feel really good about the vehicle and the price. More

Hit a deer on the way to Nashville---had to have fairly extensive body work done. Will (manager of body shop) was excellent in keeping us in the loop as to progress of repairs, etc. Got our car back Tues extensive body work done. Will (manager of body shop) was excellent in keeping us in the loop as to progress of repairs, etc. Got our car back Tuesday and are very satisfied More

My experience was great. My salesman ,,chubby was an exceptional sales person. he was very helpful, knowledgeable, and kind during the whole process. he was willing to help m My salesman ,,chubby was an exceptional sales person. he was very helpful, knowledgeable, and kind during the whole process. he was willing to help me with certain things about the car that I didn’t know that most salesman would not take the time to do and I can appreciate that very much. My overall experience was great. Great dealership thanks so much and I will be back. More