Hyundai of Jefferson City - Service Center

Routine service I had an oil change/tire rotation scheduled. Service was completed on time and in a timely manner. No issues with service and Advisor was ffriendly: I had an oil change/tire rotation scheduled. Service was completed on time and in a timely manner. No issues with service and Advisor was ffriendly:courteous. More

Big change from last time! The last time was a total nightmare dealing with your service department. Your representative was not accommodating at all and didn’t seem to care abo The last time was a total nightmare dealing with your service department. Your representative was not accommodating at all and didn’t seem to care about anything or like his job. Obviously changed have been made in the last 6-8 months!!! This time was a completely different experience! Derek Stark made this time absolutely painless! Great job and after I swore to NEVER come back, I have now changed my mind! Derek and your service department won my business back! Thank you! More

Emergency tire problem Did a great job. Had a staple in my tire. Got an oil change and tire rotation. Did a great job. Very quick. Thanks. Awesome. Did a great job. Had a staple in my tire. Got an oil change and tire rotation. Did a great job. Very quick. Thanks. Awesome. More

Excellent service, very timely. It is great to have a reliable Hyundai dealer in Jefferson City Missouri. When is time to get a different car I will certainly look there It is great to have a reliable Hyundai dealer in Jefferson City Missouri. When is time to get a different car I will certainly look there More

Warranty Repair Hyundai was great about taking care of the warranty repair on my engine. It took longer to repair than I would have liked, two months to be exact, but Hyundai was great about taking care of the warranty repair on my engine. It took longer to repair than I would have liked, two months to be exact, but they did provide a rental during that time. I would have appreciated more communication during the process to establish expectations and a time frame. I had to make a number of calls to have questions answered and sometimes messages went unanswered. More

Great experience From calling in to make the appointment through driving out of the service center, everything was easy and uncomplicated. Gentlemen greeting me were From calling in to make the appointment through driving out of the service center, everything was easy and uncomplicated. Gentlemen greeting me were very friendly and the lounge was very clean. More

The service center was ok Took my Kia here because the Kia dealership closed and this service center belongs to the same group here in JC. They were nice, found out that they Took my Kia here because the Kia dealership closed and this service center belongs to the same group here in JC. They were nice, found out that they could only do your general maintenance for my car. I needed an oil change so I got one. Nothing special could have gone to Jiffy lube and got a better deal and other stuff that Jiffy lube does for their oil changes. The service tech was nice and the place was clean,. But if you have a Kia you have to go to the dealership in Columbia MO for any thing major. More

Engine Recall Replacement Engine siezed up, towed to dealership, tested oil and found metal debris...dropped car off Sunday...was ready with complete engine replacement by Thur Engine siezed up, towed to dealership, tested oil and found metal debris...dropped car off Sunday...was ready with complete engine replacement by Thursday. EXCELLENT HONEST CUSTOMER SERVICE!!!!!! More

Service review The “text” communication system doesn’t work . I’ve had to pay to have my emergency brake adjusted again for $33.33 and high beam headlights needed to The “text” communication system doesn’t work . I’ve had to pay to have my emergency brake adjusted again for $33.33 and high beam headlights needed to be adjusted again for another $33.33 . Service was completed in 1 1/2 hours . Derek was very nice when we arrived and again when we left . He said he would look into the communication system malfunctioning . I ask him about my ability to buy a new Genesis in the future and was told at this time Jefferson City Hyundai would not be able to sell it as they didn’t have the franchise. I felt my overall experience had dropped from a 5 to a 4 since my purchase 4 years ago. Derek was great , service was completed on time but general atmosphere and someone to drive us a few blocks to Longhorn Steakhouse never appeared. I love the car and will be buying a G50 next year if I don’t have to drive 3 hours or more to do so . More

Extra mile We left car overnight for earlybird service. Heavy snow hit 1-12-19, the day of service. Derek made sure car was dug out of the lot, serviced and came We left car overnight for earlybird service. Heavy snow hit 1-12-19, the day of service. Derek made sure car was dug out of the lot, serviced and came in Sunday to move the car back out into the lot for us to pick up after we were able to get there. His outstanding service was greatly appreciated and deserves commendation. More