Hyundai of Keene

Mark went out of his way to get me the exact vehicle I wanted. Thank you to the whole team for making it a very easy, enjoyable experience. wanted. Thank you to the whole team for making it a very easy, enjoyable experience. More

My Review Of Hyundai of Keene: We had done prior My Review Of Hyundai of Keene: We had done prior online research and were interested in the Accent. Ace came out to meet us. His soft-sell, no pr My Review Of Hyundai of Keene: We had done prior online research and were interested in the Accent. Ace came out to meet us. His soft-sell, no pressure approach was perfect for us--a couple buying our first brand new car . . . He answered all our questions, and so much more. We were in the showroom for about 6 hours and Ace helped us with everything--the loan, the DMV. And Shannon took care of all the business related stuff. It was incredible service. We were completely blown away. We would definitely recommend Ace and this Hyundai dealership to others. We're thrilled! More

This past September I was looking to replace a 2008 Honda Van with an all wheel drive vehicle. I was reluctant to make the move from Honda to Hyundai. My family has owned five Hondas, and we have been very Van with an all wheel drive vehicle. I was reluctant to make the move from Honda to Hyundai. My family has owned five Hondas, and we have been very pleased with them. I have been following the reviews from the Automotive Community and am very impressed at Hyundais growing reputation as a leader in quality, value and innovation. Kenny Bussiere was very helpful in leading me to an informed sales decision. He was straightforward, informative, and professional. Best of all he made my buying experience enjoyable! No Pressure !!! I was so pleased with my experience that we just purchased a new Sante Fe Sport for my wife. Scott the Service Manager, has been friendly and very professional. Recently we purchased some all weather floor mats for my wife's Sante Fe . The service dapartment removed the carpeted mats and installed the all weather mats without being asked to do so. She didn't have an appointment ! These folks know what it means to "Exceed Customer Expectations" ! KUDOS ! More

My husband and I stopped by just to see what was available for new Elantra's (to browse). Ace came out and asked if we needed any help - when we said we were just looking there was NO pressure. We t available for new Elantra's (to browse). Ace came out and asked if we needed any help - when we said we were just looking there was NO pressure. We took our time looking around the lot and fell in love with the 2013 Elantra. We took it out for a test drive and Ace answered ALL of the questions we had. Even though we had just stopped by to browse, we ended up purchasing that day - Service was Excellent! It was definitely worth stopping in. Thank you Ace & Shannon for making the process really painless! More

Why I gave this dealer ship a great rating because I went there to look at the prices of the car I was interested in and started talking with Dan and he was very helpful with the questions that I had. He wa there to look at the prices of the car I was interested in and started talking with Dan and he was very helpful with the questions that I had. He was not pushy at all. I was willing to settle for a used car but he was able to get me into a new car, and I absolutely love it. It has all the bells and wistles I could want. Though the process is long when buying a new car, Dan was able to go over more things with me while waiting for the Manager do his paper work. More

The only reason I would ever recommend this dealership is because of the Service Manager Scott Ploskonka. He is by far the best salesman they have. The sole reason of me purchasing a vehicle from Hyundai o because of the Service Manager Scott Ploskonka. He is by far the best salesman they have. The sole reason of me purchasing a vehicle from Hyundai of Keene was because he works there and I know from my family having 6 Hyundais that they are reliable vehicles. I knew with him as my service adviser, and a reliable newer Hyundai, I'd be in a better spot than I was. The fact that I had to deal with the sales team of Kenney and Alan was something with which I had to suffer in order to reach my ultimate goal. I will give the Sales Manager Harley some credit for giving me a good trade-in value for my old car, but after that the experience was awful. Alan was beyond rude with any negotiating I was trying to do, and quickly shot down any counteroffer I brought to the table to try to make buying this new car a little more doable. Kenney was essentially following in Alan's footsteps, more worried about the bottom dollar than my financial position. The administrative fees, essentially the cost of doing business, are something my mother has never paid, with all of the new cars she's ever bought. This wasn't even considered by Kenney, and when he would not move $25 off the price of the car, I eventually told him to take just $10 off even so I wasn't paying full retail price. Of course, when I went to Alex for him to type up and have me sign all of the paperwork, this agreed price was not reflected on the final sales bill. Also added in was an additional $50 fee that was never mentioned, which the loan company requires. It would have been nice knowing about this fee, and not waiting until it was time to sign to realize that I was paying more money than what I was told. I know what the administrative fees, and would always agree to pay the cost to get the title from the State, etc. But I don't need to pay any money for the cost of doing paperwork. I'm a claims adjuster and I have a customer that damages a rental car, we never pay Enterprise the $150 administrative fee. We don't owe them the cost of them doing business. The fact that Hyundai of Keene tries to defend themselves by putting up a blurb about the administrative fees on their website is nothing short of a scam, and anyone with integrity would explain these fees when the customer and salesman is agreeing on the price of the vehicle. Furthermore, when my wife and I were sitting in front of Alex Miller, the finance manager, it felt like it was his first day on the job, fumbling through unorganized paperwork and stumbling to get everything in the correct order. Aside from Scott Ploskonka, there is no other reason I have to go back to Hyundai of Keene. In speaking with someone who worked for the Fenton Family Dealerships, this sentiment is only confirmed, as I'm afraid my experience is becoming the norm for someone who is looking to be treated fairly and actually have their needs considered. More