Hyundai of Kennesaw

Our experience with Cherokee Hyundai and especially Jimmie Bracken was the best car buying experience we have ever had!! We had shopped around and knew what we wanted, but had been to another dealershi Jimmie Bracken was the best car buying experience we have ever had!! We had shopped around and knew what we wanted, but had been to another dealership and gotten bombarded by pushy salesmen. Jimmie's style was just what we needed. He was not overbearing, and made the process very enjoyable. Our insurance company was not available, so I had to pick the car up a few days later. When I arrived, everyone we had dealt with remembered me and were genuinely glad to see me. (By the way, the price for the 2011 was better than what we had paid for a 2003 nearly 10 years ago!!) We are recommending Cherokee Hyundai to all our friends and co-workers! More

I came to this dealership to purchase my first car, and truthfully had no idea what I was doing. The salesperson who worked with me, Katrina Myers, was very understanding of my situation, and guided me thr truthfully had no idea what I was doing. The salesperson who worked with me, Katrina Myers, was very understanding of my situation, and guided me through the process. When I ended up needing to make changes after signing the final paperwork, the staff was very accommodating, and worked with me to arrive at a settlement that I was comfortable with. At no point did I feel like anyone was trying to pull one over on me. Everyone who I worked with was very transparent and straightforward in their dealings. I never would have guessed that this would happen going in, but I actually consider Katrina and Scott (the finance manager) to be friends now. I would recommend this dealership to anyone looking to purchase a Hyundai vehicle without hesitation. More

From the first day to one year later, Lee has always been there to help us! He goes above and beyond to help his customers - from big (making sure we are taken care of and my car is in tip top shape when I l there to help us! He goes above and beyond to help his customers - from big (making sure we are taken care of and my car is in tip top shape when I leave) to small (getting me the correct iPod wire - one year later). If we ever need something, we know we can count on Lee - he provides exceptional customer service from day one to one year later! Any time we go to the dealership, my 7 yr old wants to go see Lee. Lee is the ABSOLUTE BEST! More

Great job by Steve and the Hyundai crew. Steve was able to find the car I wanted, picked it up and got the price I was expecting to pay. to find the car I wanted, picked it up and got the price I was expecting to pay. More

Sohail did an outstanding job assisting us with the purchase of our new Hyundai Elantra. We came to the dealership 3 times before deciding to buy and Sohail was patient with our decisions every time. purchase of our new Hyundai Elantra. We came to the dealership 3 times before deciding to buy and Sohail was patient with our decisions every time. My husband is tall and we chose to just sit in few vehicles to see if we could fit. Sohail lets us test drive alone which is so key to being able to make an unpressured decision on purchasing. We test drove a Genesis coupe, an Elantra and Sonata Hybrid and decided to save a little money and go with the Elantra. Scott in financing was able to match our credit union rate. We are very satisfied customers! More

When i walked into this dealership, honestly I didn't know i was going to be getting into a new car. Sean really made it happen for me! exellent service and friendly staff. I would definetly recommend th know i was going to be getting into a new car. Sean really made it happen for me! exellent service and friendly staff. I would definetly recommend this please and saleman to everyone! Thanks again sean! More

My purchasing experience with Mr. Robertson was an unexpected pleasure. My intent in visiting Cherokee Hyundai was not to purchase a vehicle, but rather just to get a look at some of Hyundai's high e unexpected pleasure. My intent in visiting Cherokee Hyundai was not to purchase a vehicle, but rather just to get a look at some of Hyundai's high end models. Upon arriving at the dealership, my wife and I were immediately greeted by a gentelman who identified himself as Lee. He was extremely gracious and personable, which initially made me quite suspicious (after all I was at a car dealership). However, after some time with Mr. Robertson patiently answering my many questions and showing me various vehicles that caught my wife' eye, I soon came to beleive that his courteousness, pleasantness and interest in my concerns were genuine. Mr Robertson worked hard to answer all our questions, giving us access to all the products we requested while his demeanor was unwaveringly friendly. Based on his hard work, and friendliness the customer sevice he rendered was outstanding, making my overall experience at Cherokee Hyundai an unexpected pleasure. I should also add that all of the personnel I dealt with at the dealership were highly professional and helpfull, so much so, that I ended up purchasing 2012 Genesis that I really had no particular need for. Just goes to show what pleasant experience can make you do. The price I paid could have been better. Sincerely N. Brown More

Very friendly staff. Jim easy to work with as was Scott (finance man) and Gregg (manager). They took care of my concerns on car before final purchase. They bent over backwards to get our daughter on the ti (finance man) and Gregg (manager). They took care of my concerns on car before final purchase. They bent over backwards to get our daughter on the title even though she was out of state at the time. More

In the past, we found that purchasing a car, be it used or new, is very stressful. Most often we were dealing with a salesperson who stuck to us like glue, wouldn't let us browse around and was constantly or new, is very stressful. Most often we were dealing with a salesperson who stuck to us like glue, wouldn't let us browse around and was constantly in our face, so to speak, trying to wheel and deal. Not so with our saleperson, Katrina. On our first visit she was extremely cordial but not overbearing, and for us, that would have been a complete turnoff. She helped us to find the type of car we were interested in and stepped back while we we discussed it. We weren't ready for a test drive at this point, but she reassured us that if we had questions to call her. She was able to quote financing rates and informed us of any deals going on at the time. We did find a vehicle of interest, but weren't ready to commit to anything on our first visit. Katrina gave us her card, wished us well in our search and let us know we could contact her if we had questions. We came back on the weekend, took a test drive with an extremely informed saleperson who answered all of our questions, and decided to buy the car. Katrina arranged for us to visit with the Finance Manager, Scott, who was enjoyable to say the least. He took our information, in a few minutes we were approved. I couldn't believe we bought a car in less than two hours! This whole experience was actually fun and I know that when we come back for any reason, we'll be treated as the most important people in the room. More

I gave all "great" ratings because my car buying experience was that, great. As soon as I walked through the doors I felt comfortable and relaxed. Upon speaking with Lee Robertson I felt even buying experience was that, great. As soon as I walked through the doors I felt comfortable and relaxed. Upon speaking with Lee Robertson I felt even better about the experience. He talked to me as a person and really cared about me and what I was buying. Once the numbers were shown and it was not what we thought they took the time to work with me and ended up getting me a fantastic deal on the exact car I wanted, not one that was close to my model and color, but my exact vehicle. In addition to that Lee sat with me and the vehicle and we played around with the vehicle until I felt comfortable to leave and know what all the car was capable of. They go above and beyond at Cherokee Hyundai. Great service all around. More