Hyundai of Kennesaw

Bad customer service. Keep getting phone calls transferred through different departments just to ultimately get hung up on. Aside from them lying on details from the car I Keep getting phone calls transferred through different departments just to ultimately get hung up on. Aside from them lying on details from the car I bought, the battery which had a manufacture sticker on with less than a year went bad and they didn't want to help. Terrible place, avoid at all costs. More

Glen Bryan was our sales consultant on Thursday 8/31/2023. I had seen a pre-owned Hyundai 2023 Venue on line and that I was interested in. I wanted a new small car to fit my needs as a older woma 8/31/2023. I had seen a pre-owned Hyundai 2023 Venue on line and that I was interested in. I wanted a new small car to fit my needs as a older woman, less than 5'. Glen brought this little cute Green Apple Venue around and I fell in love. My husband and I worked with the Manager John for the best trade in for our F150 and the best price he/Hyundai could give us. You guys did not disappoint! We were pleased that John had the knowledge, patience, kindness to make sure we 'both" were happy and he truly delivered. We purchased our first new Hyundai Venue 2023, with the help of your Chief Financial officer, Mohammed. Mohammed was just as equally professional, patience and kind. I really learned a lot from this young man. This dealership has the right man behind that desk. I also while sitting there watched your whole team at work. Everyone worked together as a team should in my opinion. Thank you so much for making our buying experience a pleasure ;] I'm so proud of my new little cuttie - Venue's new name " Green Day" Thank you, Hyundai (Krouse) of Kennesaw BJ Hill More

I want to thank Johnathon for his great service that he provided. I feel that he went above my expectation. He keep me informed of when to bring the vehicle in and the process that would be taken. He pr provided. I feel that he went above my expectation. He keep me informed of when to bring the vehicle in and the process that would be taken. He provided me with a loaner and said it could take a few days or a few hours, but until they actually got into the vehicle to diagnose he could not give me a definite answer. Thank Johnathon for his expertise on my vehicle. Once they completed the service he show me what they fixed and how to operate the system. Thank you again. He is the Genesis expert. His experience is above all I have had the pleasure to deal with and I have had various vehicle, he is above the rest. More

Hyundai of Kennesaw, we have never had a better car buying experience. Our sales team, Glen, John and Mohammed were great, the best. In fact the receptionist and everyone we met there was friendly an buying experience. Our sales team, Glen, John and Mohammed were great, the best. In fact the receptionist and everyone we met there was friendly and professional. Nice and comfortable showroom and lounge area. More

Great dealership! Glen Bryan was so friendly, professional, knowledgeable and patient. The whole team that helped us: Glen, John and Mohammed has cleared my dread of Glen Bryan was so friendly, professional, knowledgeable and patient. The whole team that helped us: Glen, John and Mohammed has cleared my dread of car buying. Everyone we met there was friendly. The Kennesaw showroom is attractive and have a comfortable lounge area. Hyundai has so many vehicles to choose from and the standard options can't be beat. You have to see for yourself, Ask for Glen, you won't be disappointed. We went in for 1 new car we came out with 2, a 2023 Venue and a 2023 Tucson Limited. R.R. More

Worst place ever! ! Don't ever bring your car in for service, they lie and does not provide honest feedback instead they make you pay on services that doesn't even fix ! Don't ever bring your car in for service, they lie and does not provide honest feedback instead they make you pay on services that doesn't even fix the issue you originally came in for. Advisors here at the dealership that I have come across such as Brooke and McGraw who is no longer there are husband and wife from what I told. Imagine that! Customer service is poor. Not at all apologetic to what was done no compensation of any sort. Don't trust the folks here. Always get a second opinion on any work that is done on your car. More

Great customers service always happy To help the customer. I was informed Throughout my service appointment. I was pleased with the exceptional customer service that I received. customer. I was informed Throughout my service appointment. I was pleased with the exceptional customer service that I received. More

Great Experience with Destin and the Genesis Team! A family environment! Destin went above and beyond to make sure i got the car i wanted!! A family environment! Destin went above and beyond to make sure i got the car i wanted!! More

Very poor service. My engine died at about 90,000 miles. Check engine light never came on - all oil changes and services done since we bought the car at 34,000 miles. T My engine died at about 90,000 miles. Check engine light never came on - all oil changes and services done since we bought the car at 34,000 miles. The cost was going to be $14,000 to us. They would not give us a loaner car for a while and would not work with us financially. A manager, Joe, said he could write an appeal to Hyundai corporate for $400 but we would most likely lose because we were not under warranty. I asked him how long a Hyundai engine should last and he said it could last 20,000 or 200,00 - no way of knowing. He would not work with us in any financial way other than saying he could try to get us into a new car and roll our balance into our purchase. I find it unacceptable that he refused to appeal to Hyundai corporate on our behalf, and that he would not provide a loaner car while we figured out our options. This was not my first poor service incident with Hyundai of Kennesaw. More

Nadia was the absolute best. She is truly there to help you have the best car buying experience. I went to several dealerships and she was by far the best, honest, most knowledge She is truly there to help you have the best car buying experience. I went to several dealerships and she was by far the best, honest, most knowledgeable sales woman with no hidden agenda. More