Hyundai of Kennesaw

Fair and Pleasant Experience We had not dealt with Cherokee Hyundai in the past. We were very pleased with our sales person, Sam, our brief discussion with the sales manager and We had not dealt with Cherokee Hyundai in the past. We were very pleased with our sales person, Sam, our brief discussion with the sales manager and working with the credit department, overall we had a very positive experience. We felt we were fairly treated, received a fair price for our trade-in and was offered a good price initially without a lot of negotiating. The process took longer than we liked but overall a very positive experience. More

I would highly recommend this dealership, and the salesperso I will ask for Kevin whenever I visit the dealership. He is an excellent employee, and I appreciate his honesty and professionalism. He was patience w I will ask for Kevin whenever I visit the dealership. He is an excellent employee, and I appreciate his honesty and professionalism. He was patience with all my questions. More

Got a great deal and was not expecting this Very satisfied with whole experience of purchasing our new vehicle. Everyone was very nice and treated me and my husband in a professional manner and Very satisfied with whole experience of purchasing our new vehicle. Everyone was very nice and treated me and my husband in a professional manner and made us feel at home... More

Excellent Amazed with the help with we received! Thanks! We absolutely love the car, we test drove it to make sure it was the right car and we gave it a yes!! Amazed with the help with we received! Thanks! We absolutely love the car, we test drove it to make sure it was the right car and we gave it a yes!! More

Great Time!!!! Saj was very knowledgeable about the car I was looking at and was friendly. It was a no pressure sales buy and I was in and out in no time!!! Saj was very knowledgeable about the car I was looking at and was friendly. It was a no pressure sales buy and I was in and out in no time!!! More

Very poor customer service, very poor experience! I am very unhappy with the low quality of service I received during my sale and subsequent driving experience. I complained about very poor MPG (28/2 I am very unhappy with the low quality of service I received during my sale and subsequent driving experience. I complained about very poor MPG (28/29MPG on a hybrid rated to get 36/40)and was told to drive the car for a few months. This is totally ridiculous! No one bothered to tell me that I would have to do that when I bought the car, otherwise I never would have bought it. I took the care back a few days after buying it and Hicham brought out someone in mgt who said he would 'get me out of the car' if I wasn't satisfied. Well, I'm not and still await word on how this will happen. I took it back for an inspection a week ago tomorrow (6/26) but there were no loaners available. I was told by the service mgr and my salesman that someone would call me on Monday (6/29) so I could get a loaner and they would go over the car to see if they could find out what was wrong. I am still waiting for that call. Hicham also told me that he was working with his boss to figure out what they could do to get me out of the car. Again, I am still waiting to hear from him. This was the absolute worse experience buying a car ever. My trade in has been sold and the check has been sent to Suntrust. I am out money and stuck with a car I am not happy with. The dealership obviously could care less since I still haven't heard from any one. I won't be calling them anymore and instead of asking for 10's on the survey, provide 10 service! I walked into that dealership with good intentions and feel I was taken advantage of. I blame myself for that as I should have left when I didn't get the $$$ I was asking for on my trade. I bowed to the pressure and will regret that for as long as I live. I find the follow up from Hicham and the service manager unprofessional as again, I was told someone would contact me. I deserve to be treated better then this as a new customer. No matter how many times I come back, if I can show you there is a problem with the car, don't get an attitude with me! I should have been treated with more respect and understanding instead of lies. So no, I did not give any 10s in my survey as I was asked to do as they were not warranted. More

2015 Santa Fe purchase Sam Janjooa was our Sales Consultant and he was a pleasure to work with. He was professional, friendly and very knowlegable about the vehicle we were Sam Janjooa was our Sales Consultant and he was a pleasure to work with. He was professional, friendly and very knowlegable about the vehicle we were purchasing. He also made sure we received all the rebates and discounts we qualified for. So far, we have had a very good experience at this dealership. More

Great Experience From start to finish, our experience at Cherokee Hyundai was excellent! Everyone in the dealership worked together to make our new car buying experie From start to finish, our experience at Cherokee Hyundai was excellent! Everyone in the dealership worked together to make our new car buying experience pleasant. More

JK Car Buying a experience Everything was great. The staff was friendly, the salespeople knowledgeable, and the finance people were quick. Everything was very professional and t Everything was great. The staff was friendly, the salespeople knowledgeable, and the finance people were quick. Everything was very professional and the experience was great. More

A good place to deal with I HATE dealing with a bickering salesperson (there ought to be a better way to sell cars - they don't dicker with prices at the grocery store) but I w I HATE dealing with a bickering salesperson (there ought to be a better way to sell cars - they don't dicker with prices at the grocery store) but I was pleasantly surprised that after the initial offer, I made a counter offer and it was accepted. That wasn't too bad a deal after all. More