Hyundai of Kirkland

Been very good and when there has been a problem they were fast and fair to fix it were fast and fair to fix it More

Very good deal; Gibbie(? ) the salesman was refreshingly up front and very low pressure—but knowledgeable and convincing (-; ) the salesman was refreshingly up front and very low pressure—but knowledgeable and convincing (-; More

While we have had good service and a long relationship in the past, that was not the case this time. Took the truck in for a minor service that had been done less than 4 years ago. When the Service Advisor the past, that was not the case this time. Took the truck in for a minor service that had been done less than 4 years ago. When the Service Advisor, Ryan Peters, called for approval, he was asked to look at the service that was done previously. He said his Manager was not able to adjust the price of the parts because they were no longer under warranty but would be willing to adjust the labor charges. Received an email quote from Ryan that said the total service repair estimate was $614, the invoice had another total of $762 and we were charged $971. Called and talked to Ryan about the different totals, and that the labor reduction he promised, was not reflected on the invoice. He said the different totals were likely because they have two systems that don't talk to each other and that he would see what he could do to make it right. Five days later, I have heard nothing. Very disappointed in the integrity of their word. More

The whole dealership was professional and nice from the start. James was low pressure (no pressure) and let us take our time to look and test the vehicle we selected. I would buy from them again. James ge start. James was low pressure (no pressure) and let us take our time to look and test the vehicle we selected. I would buy from them again. James gets 5 stars! More

I had an outstanding service. Troy is Very professional. He always take care of me. Troy is Very professional. He always take care of me. More

Whenever we visit the service team, Max is always welcoming and friendly. He answers our questions with great expertise and professionalism, and is always accommodating when scheduling service appoin welcoming and friendly. He answers our questions with great expertise and professionalism, and is always accommodating when scheduling service appointments. More

Love our Ioniq5 car. But on pickup the car was kidding the charging cables kit. Had to wait a week for it to arrive shipped to our home. And received no orientation to But on pickup the car was kidding the charging cables kit. Had to wait a week for it to arrive shipped to our home. And received no orientation to the charging process ( forgot to ask in the excitement of pickup). Other than that the car is great. More

Troy was professional and kept me updated. Excellent pick-service by Bruce Staff were personable and coffee bar was very nice Excellent pick-service by Bruce Staff were personable and coffee bar was very nice More

Service experience for recall items was seamless. I was able to drop my vehicle off and pick it up same day. The team was very professional and responsive. I was able to drop my vehicle off and pick it up same day. The team was very professional and responsive. More

In discussing my needs about brakes, I neglected to ask about price. I feel I paid too much for the brake service but everything else was great and Ryan in service was a great! about price. I feel I paid too much for the brake service but everything else was great and Ryan in service was a great! More