Hyundai of Kirkland

Katherine approached us as soon as we came to the dealership. She was friendly and helpful. She worked with us for two days until we went home with the new Hyundai Elantra feeling like we made the ri dealership. She was friendly and helpful. She worked with us for two days until we went home with the new Hyundai Elantra feeling like we made the right choice. She was very thorough in explaining all the car features. We were happy with the service and would not think twice in recommending Karherine and Kirkland Hyundai to our friends and family. More

Marlon very helpful !! great guy ! very knowledgeble ! will recommend him to my friends who will be looking for a new or used car! Did a great job in getting me into my new 2007 infiniti G35!! will recommend him to my friends who will be looking for a new or used car! Did a great job in getting me into my new 2007 infiniti G35!! More

Joe and Chris were a pleasure to work with! They made buying a new car such a wonderful experience. There were no pressure tactics and they really worked within my budget. I will definitely send any of m buying a new car such a wonderful experience. There were no pressure tactics and they really worked within my budget. I will definitely send any of my friends who are in the market for a car to this dealership. Thanks again guys!! More

Working with Kate and Drew was very easy. They got us in and out with our new car in no time. I have sent 3 other people to buy cars from them and have heard nothing but good things. We are really happy wit and out with our new car in no time. I have sent 3 other people to buy cars from them and have heard nothing but good things. We are really happy with the service and the car. Thanks guys you were great. More

I was in the market for a Ford Escape. Cortez worked with me to find a car that both fit my needs and my budget. It was as enjoyable experience as buying a car can be. with me to find a car that both fit my needs and my budget. It was as enjoyable experience as buying a car can be. More

It was awesome buying experience, Boston Jason is great person to work with. He was very patient and transparent. It was very late on a Sunday evening the whole team were with us with smile. Jason was alwa person to work with. He was very patient and transparent. It was very late on a Sunday evening the whole team were with us with smile. Jason was always willing to negotiate and was never upset or frustrated. Big thumbs up for Jason and team. U guys Rock. More

I went in to get rear axel seals for my Explorer. I did not get the parts lady's name that I dealt with, but when I told her what I needed she asked if I knew whether the differential was open or limted sl not get the parts lady's name that I dealt with, but when I told her what I needed she asked if I knew whether the differential was open or limted slip. I told her that I did not know but I had an exploded diagram of the differential with the part that I needed. She glanced at it and then pushed it away saying that it didn't do her any good so she would find out if it made any difference on the seal size. She determined that it didn't, but the whole time that I was standing there she made it seem like I was intruding on her. This may have been due to the fact that I came in at lunch time and she may have been eating, but her role as a service professional should make her realize that many people like me take their lunch as an opportunity to run errands. It ended up that there was only one seal in stock and I needed two, and the price was higher than I could get online. I would have bought the one and then ordered the other but her attitude towards me made up my mind. I am hoping that this is not a recurring theme as I have an '04 Explorer, a '99 Superduty 7.3, an '02 Escort ZX2 and a 1967 Mustang that I will need parts for as I do my own maintenance. I love my Ford's and hope that the experience I have next time is much better. *UPDATE: I have since been contaced by Parts/Service Manager Mike Cervera twice and he has apologized on behalf of Shannon, who I dealt with initially. They have made an effort to make ammends, and I appreciate that. I have kept my review the same in order to make clear that the experience was still unacceptable and that they can still strive for better service. Reviews like this that are made based on actual experience make the business better if they indeed care about thier reviews, which Ford Hyundai of Kirkland has shown. I wish no ill will and intend to use them in the future, and look forward to a much better experience. More

Felt like a valued customer as soon as I stepped out of the car. Jason was very knowledgeable and answered all of our questions, and spent several hours with us from looking at the car, test driving (let u the car. Jason was very knowledgeable and answered all of our questions, and spent several hours with us from looking at the car, test driving (let us take a long one) and talking through all the buying process. I wouldn't hesitate to buy another car from this dealer. If you want a Hyundai, go here and ask for "Boston J"!! More

Justin was very knowlegable about the 2009 BMW 328i we inquired about and was able to answer all of the questions I had about the car. For future references, if you need a used BMW at Ford of Kirkland, as inquired about and was able to answer all of the questions I had about the car. For future references, if you need a used BMW at Ford of Kirkland, ask for Justin. More

I went to Ford of Kirkland to get my 2000 F-150 with 366 thousand miles serviced. While waiting during service I met Joe Leavitt. He explained to me the great deals they have on there new 2013 F-150. Joe to thousand miles serviced. While waiting during service I met Joe Leavitt. He explained to me the great deals they have on there new 2013 F-150. Joe took my wife and I for a test and we absoulutly loved it. Instead of driving away in my 2000 F-150, I ended up leaving in a new 2013 F-150! Thank you Joe for being so patient with us as we picked out our F-150! I was very impressed with the Ford Of Kirkland and its outstanding customer service, Joe, it was a pleasure working with you. To anyone looking for an easy going guy who can find you what you need see Joe! Thanks again! Ron P.S. Im planning to go over 366 thousand miles in this ride! More