Hyundai of Kirkland

easiest and fastest sale process I've ever had. Fair price and fair trade . You dont get much better than Jim's team in Kirkland. price and fair trade . You dont get much better than Jim's team in Kirkland. More

The sales team at Hyundai of Kirkland was very welcoming from the moment we drove into the lot. They came out of the dealership building to welcome us as we got out of the car. Rich then approached me and from the moment we drove into the lot. They came out of the dealership building to welcome us as we got out of the car. Rich then approached me and asked me what I was interested in and got me started test driving the models that I showed interest in. This was very different from the experience I had at some of the other dealerships where I test drove. One thing that I really liked was the he was very knowledgeable about different models when I asked questions, but didn't try and push more expensive models and vehicle styles on me. The test drive was easy and Rich was very good at directing me since I am not too familiar with that part of Kirkland, which I appreciated. I also like the fact that he was understanding when I told him that I wasn't ready to buy until I had done some comparison shopping. Once I returned to the dealership to make the purchase, negotiations and financing remained a smooth and friendly process. All in all, I am very pleased with the customer service at Hyundai of Kirkland and am enjoying my new Accent SE! More

On December 29, 2011, I stopped in to see about getting a 2012 Ford Focus. Nick Nicoloudakis greeted me at the door. A good sign--no waiting to get someone's attention. We went to his office so we could disc 2012 Ford Focus. Nick Nicoloudakis greeted me at the door. A good sign--no waiting to get someone's attention. We went to his office so we could discuss what I was looking for. I wanted something smaller than my current car and easy to park, with good gas mileage, but still powerful enough to take on hilly streets. Nick let me test drive a hatchback first. It was easy to maneuver, and he found a hilly street nearby for me to try. The car worked great but didn't quite suit me, so we tried a sedan over the same route. Bingo! I found my car. Nick concentrated solely on getting me the car I wanted. I never felt pressured. He took me to the service department so I would know where to bring my car for maintenance. He also took the time after the sale to go over all the main features again and answer questions about how things work. I was introduced to several people at this dealership, and everyone was courteous and friendly. Something else I look for: the showroom and other areas of the building were clean. More

We were a USAA member seeking to buy a new Ford truck. We had selected several dealerships to choose from, however Kirkland Ford was our first and only stop. We traveled over an hour to visit Ford of We had selected several dealerships to choose from, however Kirkland Ford was our first and only stop. We traveled over an hour to visit Ford of Kirkland. When we arrived, we were greeted by Kathy, who located the truck we were interested and made us feel at home while we waited for Jimmy Davidson. Jimmy greeted us and throughout the entire buying process was friendly, without pressure. He made sure the truck we were interested in was the truck for us. He professionally and personably guided us through the buying process. The truck we purchased had more options than we anticipated. The price negociations were handled smoothly and fairly. The trade-in value met our expectations. We traveled to Ford of Kirkland with our seven year-old daughter. Jimmy was practically family with her by the time we left. He was fun and courteous with her. We enjoyed buying a Ford from Ford of Kirkland and would recommend them to anyone. Everyone at Ford of Kirkland was friendly and helpful. Once we completed the buying process, Jimmy gave us a tour of the service department and made sure we were familiar with the Sync functions of our new truck. Thank you, Jimmy and Ford of Kirkland. More

The dealership, management and employees went above and beyond to provide an advertised price on a different Ford vehicle and provided assistance on getting all possible rebates. They worked with me on my beyond to provide an advertised price on a different Ford vehicle and provided assistance on getting all possible rebates. They worked with me on my trade and provided on-site assistance in making a lost title request after I was unable to obtain my title. After reviewing the paperwork regarding the trade-in I went back and the finance manager was more than accommodating in modifying the paperwork so that it more accurately reflected the date that the clear and free title of my trade-in would be available. Another sales manager had also called just to let me know there would be no issue with not having the title immediately available. With regards to quality of work, there were no issues from start to finish and as I mentioned the finance manager had already prepared the paperwork in the event I was not able to locate my title for the trade. At no point did I feel pressured and there were no games with pricing. This is a much different experience than what I have had in the past with other dealerships. I have already recommended this dealership, salesman and business manager to my family and friends. I was also impressed with the how efficiently the dealership managed all the customer traffic, even with the bad weather, the dealership was crawling with customers and how many vehicles were being sold. More

Arrived 1200 noon on Wednesday 28 December 2011. Raining. Was approached in the rain immedicatly by Nick Nicoloudakis. He inquired of he could help in anyway. I explained that I was looking for Dan Lozott. H Was approached in the rain immedicatly by Nick Nicoloudakis. He inquired of he could help in anyway. I explained that I was looking for Dan Lozott. He immediately paged Dan. It just so happened that this day turned out to be especially busy for Ford of Kirkland and Dan was not immediately available. Nick took my information and moved on it immediately. He located the Truck I was interested in and had it brought up for our inspection. He took the info on our trade-in and we negotiated an equitable amount for the trade and reviewed the price and incentives offered on the new truck. At all times, Nick was receptive to our concerns and we were comfortable and was never pressured. We were satisfied with the deal and drove off in a new F-150 Ecoboost Crew cab. Fantastic truck. Great service on behalf of Nick and Kevin in finance as well as Walley (contract approval manager.). Great job by all. More

I needed to replace my 04 Ford Ranger with 115,000 miles and a co-worker recommended Kirkland Ford. I emailed their website and received a speedy reply from Todd Ireland and headed down there after work and and a co-worker recommended Kirkland Ford. I emailed their website and received a speedy reply from Todd Ireland and headed down there after work and met with Todd and purchased a new 2011 Ford Ranger with back seats this time. Financing was easy with some help from John Potts. After driving my new Ranger for 3 weeks I realized I needed more truck for my growing family. I called Todd Ireland and John Potts and headed down to Kirkland Ford again last month. Todd found me a beautiful 2011 Ford F-150 4x4 that was a perfect fit for my family and I. John Potts again helped me get the great financing and I drove home my new truck that night. I highly recommend the Kirkland Ford team as I got a great trade in, great discounts, excellent service and an awesome new Ford truck! More

I would like to write about the wonderful experience I had working with Ford Hyundai of Kirkland and there sales manager Jimmy Davidson. I had been in the market for a new Ford Escape for several months, had working with Ford Hyundai of Kirkland and there sales manager Jimmy Davidson. I had been in the market for a new Ford Escape for several months, and was about at my wits end dealing with and get lied too by several dealerships around the Puget Sound area. I had done extensive research and had came to a price based on several dealerships weekend ads minus the rebates I didn't qualify for. I had put in a request with the Internet sales manager at Ford Hyundai of Kirkland. I told him exactly what I wanted and the price I was willing to pay. The price I was willing to pay put me in the range for a base model with very few options and 2 wheel drive. He insisted I tell him what options I would want if I could afford them. A couple of days later he sent me an email stating he had a 2012 Escape 4 wheel drive fully loaded in my price range. I thought for sure it was going to be another waste of my time. When I arrived, Jimmy was there to greet me with the vehicle already warmed up in front and ready to test drive. I loved the vehicle but was certain once we sat down to talk numbers the price would be through the roof. Jimmy was very reassuring telling me he was aware of my budget and didn't bring me there to waste my time. I have to say he was by far the most honest car dealer I have ever dealt with. He gave me straight answers on every question I had, where as most dealers tell you only what you want to hear. Too my surprise it was the smoothest transaction I have ever had, none of that back and forth he said she said like every other dealership. I felt bad because Jimmy was such a nice guy and had been so honest but I was ready to walk if they could not meet my price. I about had heart failure when he came back with the price they had quoted me and a more than fair price on my trade in. Everything went so smooth down to the last signature. Then after it was all said and done Jimmy went the extra mile. It was going on 10:00 PM. and I am fairly certain he was supposed to be off at 9:00 he sat there for another 45 min. going over every option on the vehicle, and did not leave until he was certain I had a full understanding of the vehicle. Then even called me at home a half hour later to see how my drive home was and if I had any questions. I couldn't be happier with my new Escape and the level of customer service I received. I would suggest to any one in the market for a new car at least giveing Ford Hyundai of Kirkland a chance, they match prices and you couldn't get better customer service anywhere. Sincerely Steve Raleigh More

I am new to the US and was looking to lease a new Ford Focus. I started by asking for a quote through the Ford of Kirkland website. Jimmy Davidson called me back and we talked for a few minutes, where I e Focus. I started by asking for a quote through the Ford of Kirkland website. Jimmy Davidson called me back and we talked for a few minutes, where I explained exactly what I was looking for. After a couple of days he called me back with a reasonable value, which we negotiated and agreed upon in a matter of minutes. The whole process took less than a week. A couple of phone calls and I was able to pick up the car. Jimmy was great, helping out on everything and checking in with me, even after the deal was done. He even arranged for someone to pick me up at my place and give me a ride to the dealership to pick up the car. Definitely recommended if you want an hassle free, quick and pleasant experience. More