Hyundai of Kirkland

Excellent no pressure sales - BUT SEE UPDATE As stated previously, we experienced great service (especially since we just came from a competitor that was very aggressive). We began with phone inq As stated previously, we experienced great service (especially since we just came from a competitor that was very aggressive). We began with phone inquiries, & Mac was very patient & responsive to each of our questions. When we arrived at the dealer, Mac was unavailable assisting others, but referred us to Harry who was very patient & had a non-pressure approach. He presented multiple vehicle packages, helping us to decide which best fit our needs (actually so glad he "upsold" us to the premium package as that better fit our needs than the lower standard/"popular" package that we were initially interested in). Jeff helped us to understand & determine which financial plan was best for us. Jimmy (the manager?) was present to approve price matching a competitor & to oversee any other concerns that arised, such as our trade-in. Lastly, Brian completed all the paperwork very efficiently. They all stayed with us until closing, & Harry stayed later until we were ready to leave. Overall we are very pleased with our purchase! We have already recommended the vehicle & dealership to several people who are looking for similar new cars (and yes, Harry did inform us of the refer a friend program) 8/19/17 UPDATE: I just wanted to update this review because our experience has changed since writing the above review. We are currently in debate with the dealer over measly license plates! At the time of purchase, we told them that we had just renewed, within the month, the tabs on our trade in ($450!). JEFF & JIMMY both OFFERED for that we can KEEP our plates & pay less for our new registration. We thought, that would be great to save some cost. But certainly not because we wanted to keep our same plate number. Well weeks go on & we get a call from the registration lady at the dealer saying we can pick up our new registration BUT we also OWE an additional $26 as they estimated a little short the registration fee. We were confused since Jeff told us we should've expected a small refund at the least. Of course registration lady had no clue about this. We called the DMV & they said that the ability to roll over your registration hasn't been allowed since 2015!!! "And being a big dealership, they should have known better, selling 100s of cars a month" - per DMV. So we call back the dealer, of course Jeff responds "oh good to know". Really?! We attempt to call back the registration lady & she was out & we had to wait a few days until she returned, only for her to just decline reimbursing or paying for new plates! Basically we got duped into paying an additional $10 to keep our old crusty plates that we didn't even want. NEW plates would be an EXTRA $37 on top of what we've already paid, which they declined to pay for. My husband really just wanted the experience of having new plates & new numbers, to go along with having a new car. It's not the measly $10 or $37, it's the hassle, the misleading, & lack of attempt to rectify their mistake at the end beyond just a "oops" & "oh good to know". I guess once they've already sold you, the customer service is gone. Adjusted stars accordingly More

Review Our experience with Harry was very good. Professional organization, good service and a fair price. The car is nice and we are happy with our purchase. Our experience with Harry was very good. Professional organization, good service and a fair price. The car is nice and we are happy with our purchase. We would buy another car from this locational More

Great experience Great buying experience, very friendly and personable they did an amazing job. Brenda showed us all the bells and whistles on the car and how they wo Great buying experience, very friendly and personable they did an amazing job. Brenda showed us all the bells and whistles on the car and how they worked More

Purchasing new Hyundai I purchased a 2017 Hyundai Elantra with all the added freatures I wanted. Jessica, the sales rep was friendly and made sure I got the best deal. It wa I purchased a 2017 Hyundai Elantra with all the added freatures I wanted. Jessica, the sales rep was friendly and made sure I got the best deal. It was quick, easy and stress free. Best experience I've had at a dealership. More

Great car! I absolutely love my new car! It has great gas mileage and looks great. Mac was a fantastic and knowledgeable salesman. I would recommend Hyundai of K I absolutely love my new car! It has great gas mileage and looks great. Mac was a fantastic and knowledgeable salesman. I would recommend Hyundai of Kirkland to anyone. More

"Best shopping experience ever " We were personally helped by the General Sales Manager Thi Nguyen and Johnny Dixon salesman, the experience was absolutely amazing. The entire staff h We were personally helped by the General Sales Manager Thi Nguyen and Johnny Dixon salesman, the experience was absolutely amazing. The entire staff here is energetic and fun. We enjoyed every moment from the selection of vehicle to color options and purchase options. We are so happy with our new car and the service we received at Hyundai of Kirkland. I just wish I could give them more stars. Thanks guys. More

Great cars, great personnel I had looked at the Elantra the day before I decided to meet with sales person. I had a Hyundai Sonata and it was 11 years old with no problems but j I had looked at the Elantra the day before I decided to meet with sales person. I had a Hyundai Sonata and it was 11 years old with no problems but just decided I wanted a more fuel efficient car and I just decided to get one. More

Perfect experience Brenda was great. Listened to what I had to say and was anxious to match my needs to the correct car. She did a terrific job. Everyone at the deale Brenda was great. Listened to what I had to say and was anxious to match my needs to the correct car. She did a terrific job. Everyone at the dealership was friendly and easy to work with. Bill More

Hyundai of kirkland, thumbs up Had my eye on an elantra for a long time, saw them on sale, called in, walked in, bought car. All in a span of two hours tops. Would recommend! Had my eye on an elantra for a long time, saw them on sale, called in, walked in, bought car. All in a span of two hours tops. Would recommend! More

Jeff' Review 2nd SUV from Kirkland great service. Not pushy at all, excellent experience. Would not hesitate to buy again. Went to Ford also, did not like their sa 2nd SUV from Kirkland great service. Not pushy at all, excellent experience. Would not hesitate to buy again. Went to Ford also, did not like their sales people, seemed like he didn't care. Their lose! More