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Hyundai of Kirkland
Kirkland, WA
1,603 Reviews
Here at Hyundai of Kirkland, we always strive to deliver a first-class car-shopping experience to Hyundai drivers. We make that possible by providing a stunning collection of vehicles, hassle-free financing and high-quality service and repairs. That's how we're able to serve as the one-stop shop for buying, financing and servicing Hyundai cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,603 reviews
January 24, 2016
Excellent Customer Service I had a fantastic experience -- much better than I've had at any other dealership. I didn't have to be there all day and I was treated well. My ques I had a fantastic experience -- much better than I've had at any other dealership. I didn't have to be there all day and I was treated well. My questions were answered promptly and professionally. More
by ANGELAVHOLLAND
Verified Customer
January 21, 2016
Straightforward and Easy The whole process was made simple. Price negotiations were hardly had as the price presented was entirely fair. I will recommend this dealership to an The whole process was made simple. Price negotiations were hardly had as the price presented was entirely fair. I will recommend this dealership to anyone buying a car. More
by PHAGE74
Employees Worked With
Harry Chen
January 20, 2016
Very good. Very good sales and finance staff. I primarily worked with the finance manager, as I was turning in my previous lease. This survey is too long. Very good sales and finance staff. I primarily worked with the finance manager, as I was turning in my previous lease. This survey is too long. More
by TOM18
Employees Worked With
Drew Todd, and Harry?
January 19, 2016
Gone for Hyundai just for their price tag This is only my personal experience and might not be true. I was new to United States, so didnt want to invest too much in Car. Obvious choice was Civ This is only my personal experience and might not be true. I was new to United States, so didnt want to invest too much in Car. Obvious choice was Civic/Corolla/Sonata. I found the value for money in Sonata because including safety, for the price this was the best among three. After the decision, my discussion with dealer. They offered the best price among all, but different price for every others including my friend who introduced to me. Then they explained it is because of different offers available. Finally the financing, they offered a higher percentage interest rate since my spouse credit score was low which was not true at all. Her credit score was 750+ from three agencies based on Credit Karma and even BOFA. We didnt had a choice to negotiate and settle down in a little down. They being #1 in sales, the showroom is always buzzing with people and we had to wait endlessly and the sales guy was always behind different things. I had call them couple of times regarding several fixtures. My friend got few accessories extra which when asked I was asked to refer invoice!! Fiance team was too rude since I had to ask them about the clarity in the listing of prices. He literally told me that "Sorry that if I sound rude".. still figuring out what it means? Now my next nightmare is the service with them!! Hope it goes smooth. More
by AMBU1984
Employees Worked With
David, and couple of Finance guys
January 19, 2016
Fast and great service I came to the dealership looking to get in to a new Elantra for uber. Success Hunter and David Park really took good care of me and helped me out gett I came to the dealership looking to get in to a new Elantra for uber. Success Hunter and David Park really took good care of me and helped me out getting into a new car. More
by Amunoz91
Employees Worked With
David Park, Success Hunter
January 19, 2016
Excellent and professional dealership Excellent friendly and professional people. Excellent dealership. Will definitely buy from Kirkland Hyundai again. Best place ever. Truly appreciate e Excellent friendly and professional people. Excellent dealership. Will definitely buy from Kirkland Hyundai again. Best place ever. Truly appreciate everyone there. You're the best. Will refer and come again. More
by CASH59
Employees Worked With
Harry (and the GM and the finance guy but I don't recall their names right now)
January 19, 2016
Great The overall experience was quite enjoyable I'll certainly recommend Success my salesperson to everyone I know!perhaps there is a free car wash for re The overall experience was quite enjoyable I'll certainly recommend Success my salesperson to everyone I know!perhaps there is a free car wash for referring friends and family? More
by BROWN_26034
Employees Worked With
Success
January 16, 2016
GREAT!! This was the third dealership I went to that day and they were the most flexible on price and features that I wanted, giving me different options and This was the third dealership I went to that day and they were the most flexible on price and features that I wanted, giving me different options and always kind to us. More
by MBUCHANAN13
January 13, 2016
great experience Had a great experience and wouldbhighly recommend it. Harry Chen was my sales agent. Low pressure, great product knowledge and got a really good pri Had a great experience and wouldbhighly recommend it. Harry Chen was my sales agent. Low pressure, great product knowledge and got a really good price.. More
by LEE0
Employees Worked With
Harry Chen
January 12, 2016
Alex was great! Alex was very helpful and knowledgeable! He was new but answered all of my questions and got me a great deal! I was NOT impressed with the finance guy Alex was very helpful and knowledgeable! He was new but answered all of my questions and got me a great deal! I was NOT impressed with the finance guys customer service. He was very rude and just seemed irritated and unhelpful. More
by TERYNMEYER01
Employees Worked With
Alex
