Hyundai of Kirkland - Service Center

A catastrophic failure or the break system of my car After 7 years of collaboration and numerus visits for servicing, my car continued to have problems that the service department could find. The patte After 7 years of collaboration and numerus visits for servicing, my car continued to have problems that the service department could find. The pattern was that a few days after every visit a completely new problem appeared in the car. Every time i was accepting all repairs and fees. Until the next time. The final one came with an almost catastrophic failure of the break system. We were driving the car when our breaks went completely off. We were lucky enough to survive this. Not only the service department of Ford of Kirkland haven't found anything alarming in the break system in my previous visits in the past 2-3 months but i had to pay a repair higher than the current value of my car. Extremely disappointed with the situation as in all my years as a car owner and driver i haven't been in a life-threatening situation like this one with a car that was in an out from service, almost every month, where i was reassured that everything was ok. More

Another Happy Experience After years of having my vehicles serviced at Ford of Kirkland, I am delighted to report the Service Department continues to provide excellent custome After years of having my vehicles serviced at Ford of Kirkland, I am delighted to report the Service Department continues to provide excellent customer service. Professional; courteous; knowledgeable (never had a question unanswered) and friendly. My Service Rep has been Jim Cox - he knows what I need before I do and is "always" ready to work with me and patiently answer my questions. Have loved working with you Jim. Plus, my vehicles always are in great shape - couldn't be happier with my years of Service. Thank you, Jim Cox & the FoK Service Team More

Very good experience. Staff was courteous and service started and finished as scheduled and on time. Waiting area was comfortable and coffee was good. Parking area for se Staff was courteous and service started and finished as scheduled and on time. Waiting area was comfortable and coffee was good. Parking area for service waiting and pickup a bit crowded but workable. More

My ford still isn't fixed My ford still doesn't run on ev unless my foot is pressed on the break peddle very hard. THIS IS NOT SATISFACTORY EVER. MY AVERAGE MILEAGE IS 21 MPG My ford still doesn't run on ev unless my foot is pressed on the break peddle very hard. THIS IS NOT SATISFACTORY EVER. MY AVERAGE MILEAGE IS 21 MPG More

Repaired and diagnoised an electrical issue. Thank you, good communication, comfortable experience. Warm and comfortable waiting room, they quote was accurate and Kevin was very professional. Thank you, good communication, comfortable experience. Warm and comfortable waiting room, they quote was accurate and Kevin was very professional. Thank you again for your help. Shane More

Top-Notch Service, as always! Kevin always takes great care of me and my rig, ensuring everything is done quickly and correctly. I definitely recommend the service team at Ford of Kevin always takes great care of me and my rig, ensuring everything is done quickly and correctly. I definitely recommend the service team at Ford of Kirkland! More

My service Representative Jim Cox did a great job of getting me in and out quickly. He explained options and was very clear about pricing. They also fixed a couple of things that another dealer could no getting me in and out quickly. He explained options and was very clear about pricing. They also fixed a couple of things that another dealer could not, or didn’t take the time to figure out. I am very pleased with their service. I plan on buying my next car from them. More

The best service I’ve ever had thanks to Kevin service supervisor and Joe lead mechanic both listened to my needs and did exactly that way. Please thank them for an amazing job. I’m looking forward to pur supervisor and Joe lead mechanic both listened to my needs and did exactly that way. Please thank them for an amazing job. I’m looking forward to purchase another truck from Ford of Kirkland because of them both. Best Tony Prata More

This dealership was very well ran and organized. They listened to my vehicle concerns, addressed each one with a well executed plan. They also informed me and address any factory bulletins that were app listened to my vehicle concerns, addressed each one with a well executed plan. They also informed me and address any factory bulletins that were applicable to my vehicle. GREAT SERVICE! More