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Hyundai of Lincolnwood
Lincolnwood, IL
613 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 613 reviews
December 11, 2025
I was pleased with the way the service manager listened to my concerns about my new Elantra N. She was very easy to work with. The mechanic/technician was also helpful, especially when we did a ride alon to my concerns about my new Elantra N. She was very easy to work with. The mechanic/technician was also helpful, especially when we did a ride along to hear the thumping noise that concerned me so much. I appreciated both of them. More
by Charlie
Employees Worked With
Though both of the employees I mentioned were so helpful I never got their names.
December 11, 2025
I got there at 2:00 p. m. and was told it would be an hour and a half to get my car oil changed and the tires rotated. After checking in when we were at the 2-hour point m. and was told it would be an hour and a half to get my car oil changed and the tires rotated. After checking in when we were at the 2-hour point I was told the car was almost ready and then another hour passed before I was able to leave with no car wash because I was told it was too cold out when it was 41°. They are the opposite of a well-oriled machine More
by Justin.Frazier.MAS
Employees Worked With
Maintenance staff
November 10, 2025
Poor service! First you get free maintenance, but watch out! There's more to come and make you go back and Charge you after! This is not good dealer and bad servi First you get free maintenance, but watch out! There's more to come and make you go back and Charge you after! This is not good dealer and bad service! If you plan to come this dealer, my advice is to think twice and find close by hyundai instead of going to lincolnwood location.. More
by dennis123179
Employees Worked With
Stephanie
November 04, 2025
I arrived 15 minutes before my scheduled service time at Hyundai of Lincolnwood and selected the Ride Share option so I could be driven home. After waiting 15 minutes, I asked when the driver would arriv at Hyundai of Lincolnwood and selected the Ride Share option so I could be driven home. After waiting 15 minutes, I asked when the driver would arrive. The employee kept saying “another 15–20 minutes.” This happened three times. In total, I waited over 50 minutes before finally being taken home. Before I left, the employee promised twice that he would call me when my car was ready. Nobody ever called. When I called the service myself, they told me the car was already finished. The woman on the phone said the driver would pick me up in 30 minutes, but after waiting another hour and a half, nobody came. When I called again, I was told there were no drivers left and I had to come on my own. When I arrived, they told me I had to pay for two filters and labor, even though my vehicle purchase included four free maintenance services. I refused to pay, but they refused to return my car keys. I had to call the police, and only after that did they give me back my keys. Later, I discovered that someone at this service center tried to forge my signature on a document — my signature is very distinctive and hard to copy. In the morning, before leaving my car, I specifically asked the technician to set tire pressure to 30 PSI. However, when I got the car back, the pressure was 38 PSI. The valve caps on the left side were barely tightened, and the ones on the right side were missing completely. In addition, the right front tire pressure sensor stopped working, and the warning light has been on ever since. They didn’t even bother to check it. This was an absolutely terrible experience. I will never return to Hyundai of Lincolnwood and do not recommend this place to anyone. More
by dgpanamerica
Employees Worked With
Service employees
October 29, 2025
I had yo have an emergency tow after hours, & was told they "didnt take walk-ins." Didn't even look at my car for 3 days. Didn't return my calls for 3 more days to update status. When the car was ready, o they "didnt take walk-ins." Didn't even look at my car for 3 days. Didn't return my calls for 3 more days to update status. When the car was ready, only received a voice-mail, the text didnt come until I was there picking up the car. The advisor was very nice, but the car had to be returned within 1/2 an hour of driving away with the same problem as the original one. More
by W
Employees Worked With
Kwante
