
Hyundai of Lincolnwood
Lincolnwood, IL
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You never know what service you will receive when you get there. It seems like a pretty chaotic place. The only thing convenient for me is that it is close to my house. there. It seems like a pretty chaotic place. The only thing convenient for me is that it is close to my house. More
They changed oil. Took them 2+ hrs and a few days later there was oil dripping under the car. They forgot to install the gasket. The protective cover under the engine Took them 2+ hrs and a few days later there was oil dripping under the car. They forgot to install the gasket. The protective cover under the engine was taken off (why?) and installed back with only 3 screws. More
Lied. Stalled. Lied again and my car came out worse than when brought in. Then tried to overcharge me by ~$500 hoping I wouldn’t notice. When I called them Stalled. Lied again and my car came out worse than when brought in. Then tried to overcharge me by ~$500 hoping I wouldn’t notice. When I called them out for it they lied and continued to do so hoping I wouldn’t persist, until finally explicitly admitting they purposely overcharged me to get more money More
I didnt have an appt but decided to go to dealer in morning to check out some issues i was having with tires brakes allignment & a red parking brake warning on my dashboard. morning to check out some issues i was having with tires brakes allignment & a red parking brake warning on my dashboard. More
Took my car for a simple oil change. Took them 4 hours and destroyed one of the four air valves. I was told that no issues with my coils were found. Took my car to somewhere else and the Took them 4 hours and destroyed one of the four air valves. I was told that no issues with my coils were found. Took my car to somewhere else and they successfully diagnosed the mentioned issue with the coils. Staff didn't even apologized. Did the appointment with Holmes. More
Courteous, prompt and exceptional service. Always completed in a timely manner. Car always returned cleaned and vacuumed. Waiting area is very nice as well. Always completed in a timely manner. Car always returned cleaned and vacuumed. Waiting area is very nice as well. More
I had my engine replaced and right after my AC stopped working. I brought my car in to have them take a look and figure out what went wrong after the replacement. I took it in on Monday. I was told they w working. I brought my car in to have them take a look and figure out what went wrong after the replacement. I took it in on Monday. I was told they would tell me on Tuesday what went wrong. I called Tuesday, Wednesday, Thursday , Friday and Saturday… I finally got an update and they are telling me that they need to run a diagnostic that will cost $300. I was told they would determine the issue and either fix it or let me know. Now they want to charge me, after holding my car for a week with no update? It seems like bad practice. More
I visited Hyundai of Lincolnwood and spoke with manager Josoe regarding a lease for a 2025 Elantra. I provide my credit score and shared all necessary details, but the lease estimate I received was nearly Josoe regarding a lease for a 2025 Elantra. I provide my credit score and shared all necessary details, but the lease estimate I received was nearly twice the national advertised price. I asked multiple times for a full lease breakdown by email (monthly payment, money factor, residual value, fees), but Josoe never provided one. Instead, I was told to "just call" and was ignored when I insisted on written communication. As someone new to the U.S., I felt taken advantage of and not treated with the honesty or professionalism I expected. I’ve chosen to work with another dealership that values transparency. More