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Hyundai of Lincolnwood

Lincolnwood, IL

3.4
597 Reviews

6747 N Lincoln Ave

Lincolnwood, IL

60712

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Showing 597 reviews

July 20, 2025

You never know what service you will receive when you get there. It seems like a pretty chaotic place. The only thing convenient for me is that it is close to my house. More

by marijailijev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
July 17, 2025

They changed oil. Took them 2+ hrs and a few days later there was oil dripping under the car. They forgot to install the gasket. The protective cover under the engine More

by Dmrt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
July 16, 2025

Lied. Stalled. Lied again and my car came out worse than when brought in. Then tried to overcharge me by ~$500 hoping I wouldn’t notice. When I called them More

by mrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwante Bright “KB”
July 09, 2025

I have no complaints regarding my visit to your service department. The process was pleasant & convenient. More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wanted B.
July 03, 2025

My salesperson, Matthew, was excellent. He explained things well, was patient and did not pressure me to make a hasty decision. More

by Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Kaudio
June 28, 2025

I didnt have an appt but decided to go to dealer in morning to check out some issues i was having with tires brakes allignment & a red parking brake warning on my dashboard. More

by Berky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Clark main person
June 26, 2025

Took my car for a simple oil change. Took them 4 hours and destroyed one of the four air valves. I was told that no issues with my coils were found. Took my car to somewhere else and the More

by juandaqf980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holmes
Jun 26, 2025 -

Hyundai of Lincolnwood responded

Hi Juan, this is Scott, General Manager. I apologize on behalf of my team. I appreciate you sharing your experience so we can learn from it and I hope that you'll give us another chance as we continually work to improve, both in terms of the quality of our work and our communication. While mistakes happen, we should be able to overcome them to the point where you don't have to go somewhere else. I understand why you did and please keep us mind for your next oil change which I would like to provide on the house.

June 23, 2025

Courteous, prompt and exceptional service. Always completed in a timely manner. Car always returned cleaned and vacuumed. Waiting area is very nice as well. More

by justscott68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone I dealt with...
June 21, 2025

I had my engine replaced and right after my AC stopped working. I brought my car in to have them take a look and figure out what went wrong after the replacement. I took it in on Monday. I was told they w More

by tomlupa89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efron
June 20, 2025

I visited Hyundai of Lincolnwood and spoke with manager Josoe regarding a lease for a 2025 Elantra. I provide my credit score and shared all necessary details, but the lease estimate I received was nearly More

by Bogdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josoe and Patrick
Jun 24, 2025 -

Hyundai of Lincolnwood responded

Hi Bogdan. As you know, we had a team meeting about this right after you left and thank you so much for allowing us to continue the conversation. This a lot of firsts happening at once, not only your first time leasing, but both Patrick's and Josoe's first time presenting one while our senior sales manager Maulik was out of the office. While we are a work in progress, I'm confident we can turn this experience around for you, thank you for your patience and understanding with us.

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