Hyundai of Lincolnwood

A bunch of liars and sleazy coyotes. Anything you'd expect from a typical shady salesy car dealer, you will find it all here. Bait and Switch, treating you like a piece of meat the moment you walk in ( expect from a typical shady salesy car dealer, you will find it all here. Bait and Switch, treating you like a piece of meat the moment you walk in (they will make you very uncomfortable) "trying to be helpful" but then leave you sit and wait in a limbo with no updates for 20 minutes - translation: they don't give a flying flock about you. Do not trust these people, especially the manager Pete. More

Classic Bait and switch ended with a huge waste of time. Dealer had listed a 2021 Tuscon on AutoTrader with a $11k discount advertised. Emailed and called to confirm the deal was legit, clearly stating I Dealer had listed a 2021 Tuscon on AutoTrader with a $11k discount advertised. Emailed and called to confirm the deal was legit, clearly stating I wasn’t interested in driving 2 hrs if it the price wouldn’t stand. I was reassured. I spent a couple hours cleaning my trade in, drove to the dealership, test drove the car, and when the time came to make the purchase, they were $10k over the online price. Disrespectful to say the least. More

Worst service department customer service ever. I was told i have to pay a $160.00 diagnostic fee for them to even bother checking if what they need to fix is covered by my extended bumper to bumper warr told i have to pay a $160.00 diagnostic fee for them to even bother checking if what they need to fix is covered by my extended bumper to bumper warranty i purchased with their dealership when i purchased the car with their dealership as well. I asked for the warranty company phone number so i can check myself if the part is covered and they dont have the warranty information on their own product in their system after they have been fixing the car in their shop for years now. Once again i am sorry i purchased that brand and from that dealership. I am not even sure how they got their rating of 4.2 stars on google. It used to be lower and i see no change in how they treat their customers. More

This is by far the worst service experience I have ever had. I brought in my car at around 10:15 this morning. It is now 4:45pm, and in the six hours I have received no update. I can understand them being had. I brought in my car at around 10:15 this morning. It is now 4:45pm, and in the six hours I have received no update. I can understand them being busy so I called the service department. Several times it rang for a long time and went to voice mail. I still haven't gotten through to them. I got through to the cashier about an hour ago, she said we would check. We haven't heard from anyone, and nobody answers that line either. I got through to the sales tower once they took a message, I have no faith in that getting through. I won't willingly be brining my car back here. More

I leased an Elantra today and want to praise my salesman, Alex and the Finance Manager, Todd. They were extremely professional, knowledgeable, courteous and patient. I highly recommend Alex, Todd and Hyund Alex and the Finance Manager, Todd. They were extremely professional, knowledgeable, courteous and patient. I highly recommend Alex, Todd and Hyundai of Lincolnwood. More

WARNING! Avoid this dealership at all cost! We purchased our Palisade in late February 2020 and added the dealership's paint/dent/interior protection plan at a cost of $1795. After taking a coupl purchased our Palisade in late February 2020 and added the dealership's paint/dent/interior protection plan at a cost of $1795. After taking a couple of days to review the terms of that coverage, we decided it was not worth it so we went back to the dealership to cancel. Upon canceling, they issued us a cancellation confirmation form and we were assured by their finance rep that the total cost of $1795 for the plan would be applied to our loan balance in 4-6 weeks. Now when we called the dealership recently to inquire why the credit has not been applied, we are told that the plan cannot be canceled and the rep who assured us it was, is no longer with the dealership. This is not the last they will hear from us on this. I will make their practices known on every public forum available, as well report them to the Better Business Bureau and will also file a lawsuit to pursue this matter. What is right, is right! They are not to be trusted. Consider yourself warned!j More

We appreciate Abdul’s patience with his professional, we feel the value as a costumer. We also like to thank John for going beyond taking care of the legal paper work and for giving our car a deep cleaning feel the value as a costumer. We also like to thank John for going beyond taking care of the legal paper work and for giving our car a deep cleaning inside and out with the rest of the team member in the cleaning department. First time buyer of Hyundai vehicle was a exceptional experience. More