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Hyundai of New Port Richey
New Port Richey, FL
7,876 Reviews
Hyundai of New Port Richey - #1 dealer in Florida for all makes and models. #1 Hyundai sales volume dealer in Florida and #1 Hyundai sales volume dealer in the entire Southeastern U.S. for the past consecutive 72 months! We are excited to have the opportunity to serve you! In today's competitive market, you have many choices to decide from. But rest assured, you've made a good decision by choosing to do business with us. We've created the Signature Internet Auto Buying Program to make this transaction a very easy, transparent, and pleasant way to conduct business - it was designed with you in mind! By taking advantage of this program, you will receive our Signature Upfront Internet Price Quote, prompt and courteous responses to your questions and concerns as well as a quick and easy buying experience at the dealership.
Our goal is a simple one: To provide you with very best level of service throughout the entire buying process. For us, it is all about building relationships, one customer at a time!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:30 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,876 reviews
May 30, 2025
Shaun, Lily, Frank, and Pam are Awesome! ! All of them are professional, upbeat, funny, and most of all honest. I don't have to ever worry about my car or the price for repairs. They always p ! All of them are professional, upbeat, funny, and most of all honest. I don't have to ever worry about my car or the price for repairs. They always provide me with a heads up on what my next repair/maint. will be so I can budget for it. My 2015 Sonata Sport has 279,000 miles on everything except the engine. Before the engine was replaced because of a recall, I had 177,000 miles on it. I drive from Tampa to this dealership because of the service I receive from the people able down to the techs in the shop. Thank you ALL for keeping me on teh Road More
by Madai
Employees Worked With
Lily Cawley, Frank Richbourg, Shaun Koch, Pamela Simak
May 19, 2025
Who ever gets this, I just want to pass on all services completed on Murphy's 2013 Hyundai Sonata! From the workmanship to the service techs I know why I choose Hyundais and recommend to all. My family cur completed on Murphy's 2013 Hyundai Sonata! From the workmanship to the service techs I know why I choose Hyundais and recommend to all. My family currently own and have owned 5 Hyundais! The extra shout out goes our to Eric Rosenthal at New Port Richey!! EXCELLENT, OUTSTANDING, GREAT CUSTOMER SERVICE SKILLS ABOVE AND BEYOND,ETC, ETC...also Lana and Regina were also tremendous help! Hyundai cooperation stepped up also! My next auto will definitely be purchased at your dealership!👍🏻😊 More
by Bip
Employees Worked With
Lily Cawley
May 14, 2025
Tried selling me $2800 worth of service when they know the engine is malfunctioning due to oil issues. Come to find out the 2017 Sonatas are notorious for needing engines replaced. I did not know that at the engine is malfunctioning due to oil issues. Come to find out the 2017 Sonatas are notorious for needing engines replaced. I did not know that at time of purchase. I spoke to Hyundai Consumer Affairs and they walked me through the proper protocol for engine replacement - this dealership did not follow protocol, they just tried upselling service. Then tried telling me that because I was not the original owner Hyundai would not replace the engine anyway. Hyundai issued an Extended Warranty on the Rod Bearring in the engines of these 2017 Sonatas because they were failing. And what is the result of a faulty Rod Bearing? A malfunctioning rod bearing can lead to both oil consumption and leakage. If rod bearings fail, they can cause the engine to burn oil, and they can also CREATE oil leaks due to wear and tear on the connecting rod components. They allow oil to bypass the piston rings and enter the combustion chamber where it is burned off. But hey - what do I know? I have bought six (6) vehicles from this dealership and this is how they treat a loyal customer. I am done with them - not that they care - and will never purchase from Hyundai of New Port Richey again!! More
by Sev.galati1
Employees Worked With
Lily Cawley
March 07, 2025
My name is John McClutchy and had servive 3 7 25. My service advisor was Gary Booker. I appreciate his honesty and will be looking foward to working with him in the future. My service advisor was Gary Booker. I appreciate his honesty and will be looking foward to working with him in the future. More
by jmcclutchy
Employees Worked With
Gary Booker
February 26, 2025
Superb sales staff. Robert Hamm treated me very well, and made the whole process of buying a car actually enjoyable. Highly recommend him!! Robert Hamm treated me very well, and made the whole process of buying a car actually enjoyable. Highly recommend him!! More
by Dartini532
Employees Worked With
Robert Hamm, Marc Nessel
February 16, 2025
This was my second purchase. I traded in my 23 Elantra and requested Brian Pratt to assist with the transaction. As per my last trade in, Brian was again exceptional and helpful I traded in my 23 Elantra and requested Brian Pratt to assist with the transaction. As per my last trade in, Brian was again exceptional and helpful in making the transaction go smoothly and in a timely manner..Thanks again Brian! More
by Loradee123
Employees Worked With
Brian Pratt, John Arrington, Mike Morris, Temuri Bokuchava
January 02, 2025
Watch out for Andrew Hutchinson service manager at the Newport Ritchie location. He is aware that the texts are damaging cars and fail to do anything about it. Oh but wait the owner Scott Fink Is aware o Newport Ritchie location. He is aware that the texts are damaging cars and fail to do anything about it. Oh but wait the owner Scott Fink Is aware of all the bad experiences of these consumers and still fail to do anything about it More
by fandom-03-wedges
Employees Worked With
Scott Fink , Dave Frazier, Andrew Hutchinson
November 17, 2024
“I highly recommend this business. ” Shaun- was amazing and took care of my vehicle immediately. He most certainly went above and beyond . “I was completely impressed with their profes ” Shaun- was amazing and took care of my vehicle immediately. He most certainly went above and beyond . “I was completely impressed with their professionalism and customer service.” Way to go npr Hyundai And again thank you Shaun you are amazing ! More
by Toddrickbryant
Employees Worked With
Shaun Koch
November 11, 2024
Everyone was very friendly and helpful until I needed to contact Hyundai Motor Finance. It is located outside the USA and the people are very difficult to understand. When I tried contacting the dealers contact Hyundai Motor Finance. It is located outside the USA and the people are very difficult to understand. When I tried contacting the dealership they transferred me and after about 20 rings disconnected me More
by CGD
Employees Worked With
Drew, Luis Hermida
