Hyundai of New Port Richey

Dealt with Brian on trading in a Genesis lease on a Santa Cruz. Great insight into my needs and managed a good deal with no pressure. I recently worked with him on trading in the Santa Cruz on a new one. We Cruz. Great insight into my needs and managed a good deal with no pressure. I recently worked with him on trading in the Santa Cruz on a new one. We didnt get together on a deal but the exchange was low pressure and helpful. More

MIKE SIMON is rude. i reponded to a offer to trade-in my elantra for a new vehicle for a monthly payment that would be the same of less. i call before the exporation of i reponded to a offer to trade-in my elantra for a new vehicle for a monthly payment that would be the same of less. i call before the exporation of the special and was promised a call back. no one called. today i called again, and was transferred to MIKE SIMON. he could not get my name correct. had to place me on hold and and generally rude. go some where else to purchase a vehicle. these people are horrible! btw, i purchased my elantra from these people. they took expensive floor mats and refused to give them back to me. stating i was a, HORRIBLE PERSON IN NEED OF HELP!" More

John Michael is the the guy you want to see. He goes above and beyond for customers. Very considerate of our needs and wants. He understood our financial status but still got us in exactly what He goes above and beyond for customers. Very considerate of our needs and wants. He understood our financial status but still got us in exactly what we wanted. He's definitely for the people type of guy. I would 110% recommend him to my friends and family. More

Hyundai Of Newport Richey is awesome, Lamont Gardner was my salesman once again demonstrating excellent customer service he put my mind at ease with a smooth purchase. He never disappoints, I highly recomme my salesman once again demonstrating excellent customer service he put my mind at ease with a smooth purchase. He never disappoints, I highly recommend he is a go getter and will deliver you have a customer for life thanks again.👍 More

Simply Awesome! !! Went to the wrong Hyundia dealership 1st.... Ended up @ New Port Hyundia to take care of the problems a ST Pete dealer created... nuff said. Grea !! Went to the wrong Hyundia dealership 1st.... Ended up @ New Port Hyundia to take care of the problems a ST Pete dealer created... nuff said. Great prices, huge selection... The real deal was salesman Lamont Gardner actually KNOWS his product. Terrific service AFTER the sale., just not a number once over the curb... The unit (Palisade) is loaded with Hi-Tech features and without instructions, and a little AFTER the sale support, most buyers will never even know of the capabilities. I was pushed over the curb while New Port encourages you to call/come back in so you utlize all the great built in features... 4th Hyundia product.... Would not buy another Genesis due to corprorate decision to limit available service options.... They wanna be Mercedes comparables..... BAD mistake!! Thank you Lamont..... More

Right after my last oil change, I noticed that my radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it w radiator fluid bottle was empty. Purchased the fluid and filled it. Reported by phone to my service manger, who stated that he would report that it was not done during service. Also called, left a message on service manager recording to report that the air pressure on my tires had not been corrected. Added air to correct pressure. Came into dealership yesterday after noticing that my front tires were heavily worn and noticed that my tires have not been rotated in quite a while during my previous maintenances. Spoke to service advisor Kwaune Amlin and reported my findings and stated that for the amount of money I paid for this new 2022 Palisade, I expect my service to be completed properly. He agreed and immediately would rotate the tires for me as we spoke. I was impressed with him and his attention to my concern. I only waited 10-15 minutes. I was very satisfied with his service. (1-5 stars) I would rate Kwaune a 5. More

Shane went above and beyond to make my buying experience easy. Very knowledgeable and professional. I would recommend Shane and New Port Richey Hyundai without reservations easy. Very knowledgeable and professional. I would recommend Shane and New Port Richey Hyundai without reservations More

Am disappointed from being years with Hyundai and left my car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remot car for almost 3 months to get the tail light ordered and fixed and after getting back my car had couple issues one of them is left my car with remote which works fine locked all door getting back one of door want be lucked or open and have to do manual. And when I called them they said have to charge me 120 to diagnose and rest when the fixed which upsets me plus the car was full of bird xxxx due to parking for long time don't want even to check if the car ok or not . Even when you call them they don't care at all don't recommend in future. More

I’ve been a dedicated customer at Hyundai of New Port Richey for over two years and have consistently received exceptional service. The team has always been attentive and communicative, ensuring I’m well Richey for over two years and have consistently received exceptional service. The team has always been attentive and communicative, ensuring I’m well-informed throughout my vehicle’s maintenance process. During my most recent visit, which was prompted by a pothole incident that damaged my car, the service was outstanding as usual. Brie, who assisted me, was remarkable in her attentiveness and readily available to answer any queries I had. Post-service, I encountered an issue with the AC fan making noise, but the team promptly addressed it upon my return. The following day, a sporadic, unusual sound emerged, which unfortunately wasn’t replicated during my subsequent visit. Jake, who took over, was diligent in his efforts to assist me. Despite the sound not occurring in their presence, which precluded warranty coverage, Jake arranged a loaner vehicle for me. While the communication experience varied slightly from previous interactions, Jake’s commitment to resolving the issue was evident. Although the mysterious sound persists, which I plan to capture on recording for further diagnosis, my confidence in the service department remains unshaken. I extend my gratitude to Brieanna and Jake for their exceptional service and communication. Their dedication ensures that customers like myself are eager to return, trusting our vehicles in their capable hands. I wholeheartedly recommend Hyundai of New Port Richey’s service department to all. More