Hyundai of New Port Richey

Slow but thorough No one smiled the whole time I was there. Kind of sad really. I didn’t smile either because I had been lied to on the original purchase price so I hav No one smiled the whole time I was there. Kind of sad really. I didn’t smile either because I had been lied to on the original purchase price so I have a poor opinion of the dealer. More

Great place for excellent service Excellent customer service and buying experience! Thank you for making my car buying experience a great one. Everything went as smooth as ever. Thanks Excellent customer service and buying experience! Thank you for making my car buying experience a great one. Everything went as smooth as ever. Thanks everyone More

Awesome! I appreciate the awesome and courteous service in a timely manner from each person that i have had the pleasure of dealing with at Hyundai of New Port I appreciate the awesome and courteous service in a timely manner from each person that i have had the pleasure of dealing with at Hyundai of New Port Richey. More

Very professional and friendly I brought my Tucson in for a oil change and service and as this was my first time in I must say I was amazed at how busy they were but more impressed I brought my Tucson in for a oil change and service and as this was my first time in I must say I was amazed at how busy they were but more impressed by how quickly they got to me. Roxanne my service writer took great care of me and my suv, while my ride was up she found another problem and took care of it. I am highly impressed and satisfied with the service I received and have already recommended you to others More

Excellent experience!!! Harry Hahn was great as usual! He got us into a 2019 Elantra SEL. I didn't think anything would happen being I have challenged credit. Now we have a g Harry Hahn was great as usual! He got us into a 2019 Elantra SEL. I didn't think anything would happen being I have challenged credit. Now we have a great car at a price I can afford. Thanks Harry! More

New G70 Wasn’t really in a the market for a new car, but the new Genesis G70 is a beautiful car, and after some “negotiation” the dealer stepped up and gave m Wasn’t really in a the market for a new car, but the new Genesis G70 is a beautiful car, and after some “negotiation” the dealer stepped up and gave me more $$ than my car appraised for. They’ll definitely get there $$ back and than some from my car, after all it was a Chevy SS. My salesman was Treg, and I believe the sales manager was Mike, both good guys, and I’m looking forward to the next 3 years to see how Hyundai/Genesis service department is. More

Great and friendly Excellent service and very friendly. No long wait. Everyone went out of their way to get us going as soon as possible. Will come back again. Excellent service and very friendly. No long wait. Everyone went out of their way to get us going as soon as possible. Will come back again. More

Sales manager is a very rude person.. Where to begin; the sales floor lobby leaves a lot to be desired. There is no privacy while you are negotiating your purchase, literally the people on Where to begin; the sales floor lobby leaves a lot to be desired. There is no privacy while you are negotiating your purchase, literally the people on the table in front of us kept turning around to listen to our conversation. Our sales person Chad brought out the sales manager Mike Morris who went on to say that because we would be negotiating from the invoice he would not give us more than $500.00 dollars if we we trading in a car! It should be noted that we had not mentioned anything about a trade in or the make model or year of the trade in. In fact we had not even looked any invoices or talked price yet. I found that very unprofessional and heavy handed! So now fast forward to when finally negotiated the final price and it came down to the trade, they looked at my trade when I was given the offer on the trade I told Chad what I wanted and he went back in and presented it to Mike. My wife and I were sitting outside because there was no where to sit inside when mike came out he was very aggressive and combative stating I get that I was a knowledgeable car buyer and that he wouldn’t or could not give me what I wanted for my trade in. My wife had to tell him to calm down because he was combative and disrespectful. We were not being rude or disrespectful. As a matter of fact I would have walked out of there if not for my wife. There was no owners Manuel in the vehicle I have called texted and emailed chad; when I finally made contact he said they had ordered one and that it would be mailed to me and I’m still waiting. Also I told chad that I noticed there is a scrape on the front of vehicle and he stated that he would put into the vehicle history log and that when I come for a service they would check it out and make a repair or touch it up. My wife and I would also like to say that Chad was very accommodating and knowledgeable. More

Great service Roxanne was an awesome advisor super friendly and straight forward and she makes sure to keep you updated during the process. Sean Riley did a great Roxanne was an awesome advisor super friendly and straight forward and she makes sure to keep you updated during the process. Sean Riley did a great job on my car, alignment was spot on Service manager was very professional and honest about some of my concern with the car. Great job guys PS.... Still think you guys should look into updating the shop, getting small for so many Hyundai s around More

They fixed my rims After a recent service I noticed a bunch of glue type gunk on my rims. I had to purchase 2 new tires due to a puncture that was found. I figured the g After a recent service I noticed a bunch of glue type gunk on my rims. I had to purchase 2 new tires due to a puncture that was found. I figured the glue was from mounting my new tires I made a complaint to the service manager Andrew. He was very nice and had no problem offering to have my rims refinished. Thank you to Mary my service writer and Andrew for being the best! More