Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of New Port Richey
New Port Richey, FL
7,862 Reviews
Hyundai of New Port Richey - #1 dealer in Florida for all makes and models. #1 Hyundai sales volume dealer in Florida and #1 Hyundai sales volume dealer in the entire Southeastern U.S. for the past consecutive 72 months! We are excited to have the opportunity to serve you! In today's competitive market, you have many choices to decide from. But rest assured, you've made a good decision by choosing to do business with us. We've created the Signature Internet Auto Buying Program to make this transaction a very easy, transparent, and pleasant way to conduct business - it was designed with you in mind! By taking advantage of this program, you will receive our Signature Upfront Internet Price Quote, prompt and courteous responses to your questions and concerns as well as a quick and easy buying experience at the dealership.
Our goal is a simple one: To provide you with very best level of service throughout the entire buying process. For us, it is all about building relationships, one customer at a time!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:30 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,862 reviews
July 20, 2017
Love my Black car Very happy with the experience. No going back and forth which can be unnerving, the price and trade were set-forth and the purchase made. This vehic Very happy with the experience. No going back and forth which can be unnerving, the price and trade were set-forth and the purchase made. This vehicle had more features than I would have looked for but now happy they're there. More
by vingail
Verified CustomerEmployees Worked With
Karen Fitch
July 20, 2017
Great!!! Everything was great and everyone was awesome. I would recommend anyone who is getting a new to try this place out. They were the only car dealership Everything was great and everyone was awesome. I would recommend anyone who is getting a new to try this place out. They were the only car dealership who actually helped me get a car in just 1 hour. More
by oalijah
Employees Worked With
Karen Fitch
July 20, 2017
HARRY THE MAN! OVERALL GREAT SERVICE!!!! AND HAPPY PEOPLE!! The dealership was CLEAN that says a lot about the people who work there also it show that they take thei OVERALL GREAT SERVICE!!!! AND HAPPY PEOPLE!! The dealership was CLEAN that says a lot about the people who work there also it show that they take their jobs to a different level. More
by waldron_gant727
Employees Worked With
HARRY
July 20, 2017
New car Great dealership. I believe I got a great deal on my car. Wish they could have worked trading in my vehicle but I still got a great car. Great dealership. I believe I got a great deal on my car. Wish they could have worked trading in my vehicle but I still got a great car. More
by talea.longen
Employees Worked With
Harry hann
July 19, 2017
The most lied to experience I've ever had at a auto dealership! Felix Nieves lll called us andd said our lease was almost and he had a buyer for our car. We went to the dealership and he showed us the 2017 Sonata.I Felix Nieves lll called us andd said our lease was almost and he had a buyer for our car. We went to the dealership and he showed us the 2017 Sonata.I explained to Felix, the Vet Admin.gave me a scooter and I needed a vehicle that would carry the scooter and the lift. Felix said the Sonata would do so with no proplem as he" had seen lots of scooters on the rear of Sonatas" I said I would like to wait and see what was required by the VA for a lift. At the time, I did not know. Felih said it was no reason to wait, he "knew the car would work. Well, the VE said the car would need a Class 3 hitch. Problem no. 1; nobody makes a Class 3 hitch for a Sonata and the car is not strong enough for the scooter. Then we were called in to the dealership to sign a second lease contract. It seems Hyundai Finance billed ue $12000.00+/_ for late charges on the 2014 Hyundai Elantra we traded in. The reason for the late charge is I was told by the Hyundai of NPR I could select the payment date to coinside with my Social Security deposit in my checking account on the 4th Wed. of each month. They took their payments each and every month for almost 2 years had passed. They notified me my payments were due on the 15th of the month. The dealership was wrong in telling mg I could change my due date and it took Honda Finance almost 2 years to say I couldn't do that.. I think the dealership was wrong in adding that late chage o this lease. Also, hyundai Finance said the received $947.84 as payment, not the $1200.00+/- that was added to the lease.I have asked for but have not received a copy of the second lease we signed.Felix said "they have the write a third lease agreement, and I would get a copy of that one. I had to wait almost a week to speak to a manager, about the Class 3 hitch because he was in Hawaii. Well that didn't work as I still have not spoken to him. Felix told me" they did not have a vehicle big enough to carry my scooter and I would have to get a commercial van." " Also when I went anywhere, I would have to get a walker or a wheelchair to take with me to use". I am a veteran and 81 years old and I do take offense to that remark I did talk with a manager named Eric who said he would find a hitgh that would fit the Sonata and would satisfy the requirements for the scooter. He told me he would call me July 17th. So far I have heard nothing, and I don't expect to. I could go on but I know this will fall on deaf ears. At this point, my onlr remorse is to contact the TV stations and tell them of the problems (there are more) I will tell everyone I come in contact with about the treatment I'v received. This Sonata I now have is my third and last Hyundai from Hyundai of New Port Richey. More
by ltaylor003
July 19, 2017
excellent mike patten did an excellent job. this is my third car buying from him. I will recommend him to my friends if they want to buy a hyundai mike patten did an excellent job. this is my third car buying from him. I will recommend him to my friends if they want to buy a hyundai More
by memery12
Employees Worked With
July 19, 2017
A good experience I had called Scott to let him know we were coming and what I was looking for. He had vehicles waiting for us and we were given a good choice. I had called Scott to let him know we were coming and what I was looking for. He had vehicles waiting for us and we were given a good choice. More
by terrik0
Employees Worked With
Scott Spieler
July 19, 2017
My experience This is the second car that we bought from Karen Fitch and we are very happy with it,She was very patient with us and explained all of the features This is the second car that we bought from Karen Fitch and we are very happy with it,She was very patient with us and explained all of the features More
by doljo07
Employees Worked With
Karen Fitch
July 19, 2017
2017 Hyundai Tucson We had a very good experience buying our new Hyundai Tucson from this dealership. Everyone from our salesman, Michael Patten to financing with Aaron We had a very good experience buying our new Hyundai Tucson from this dealership. Everyone from our salesman, Michael Patten to financing with Aaron Jones was professional & very knowledgeable in their area. We were really happy at the end of the buying process. More
by glovertl815
July 19, 2017
Extremely satisfied new Tucson owner Karen, my sales rep, was very professional. I explained my needs in the new vehicle and she explained my options. Karen worked hard to not only provid Karen, my sales rep, was very professional. I explained my needs in the new vehicle and she explained my options. Karen worked hard to not only provide me with the best options to meet my needs but also the best deal available. She thoroughly explained the operations of the Tucson before I left. Karen even called two weeks after I purchased my Tucson to inquire if I had any questions or concerns. . Thank you Karen. Betty More
by bjc6116
Employees Worked With
Karen Fitch
