Hyundai of New Port Richey

I expected excellent customer service when I took my 2012 Accent to Hyundai of New Port Richey for it's 15,000 mile check up. Well, Philip Lang took it up a notch to AMAZING customer service. I needed the Accent to Hyundai of New Port Richey for it's 15,000 mile check up. Well, Philip Lang took it up a notch to AMAZING customer service. I needed the car back in 2 hours and the service department was packed. Philip took charge and got the work done in under 90 minutes. During those 90 minutes he kept me informed of the car's status so I would not get anxious. Then it came time to pay ..... seldom the highlight of getting a car back. Philip was there explaining everything that was done and the cost, item by item. The total cost was about half of what I had experienced in the past from other dealerships. As if that was not enough, the car was washed and vacumned. All that in just 90 minutes. I walked out with a HUGE grin on my face and the knowledge that AMAZING customer service is a goal that Hyundai of New Port Richey reaches every day. When my wife's Sentra is replaced it will be with a Hyundai. Thank you Philip and thank you Hyundai of New Port Richey. More

super salesman..very ,very helpful.he is the reason we will buy there again,he went the extra mile to be sure we were happy with the car and all of the cars functions. will buy there again,he went the extra mile to be sure we were happy with the car and all of the cars functions. More

We were very pleasantly surprised by our experience at Hyundai of New Port Richey! Our salesman, Fabian, was a breath of fresh air! He was very knowledgeable and friendly, and made sure he thoroughly an Hyundai of New Port Richey! Our salesman, Fabian, was a breath of fresh air! He was very knowledgeable and friendly, and made sure he thoroughly answered all of our questions regarding all of the vehicles we were interested in. We finally selected an Elantra and couldn't be happier! Thank you, Fabian, and Hyundai of New Port Richey!!! More

I purchased a Hyundai Sonata after watching a fantastic ad of this beautiful car driving in the evening on a highway. I had been shopping for a year at different dealerships and then owned a Toyota Camry. ad of this beautiful car driving in the evening on a highway. I had been shopping for a year at different dealerships and then owned a Toyota Camry. I decided to take a ride to Hyunda New Port Richey and was welcomed by Dan Forsey. I knew the exact color I wanted along with the additional amenities. Within 12 hours that vehicle was sitting in their parking lot. David Frasier and Dan Forsey made it possible for the car I wanted to come from another dealership. I am ecstatic at the mileage I get on an open highway, which is 38.5 MPG. The car itself runs smoother than my Toyota did. Due to the fact that I have a back problem,in the past I had to stop at an exit after 100 miles and walk around for a few minutes before resuming my ride but now with the Sonata I can drive straight through to my destination. The Service Department is always jumping and there is not one day I bring the car in where it isn't busy. I get individual attention and the service technicians are always courteous and professional. What a great dealership to do business with and I am proud to drive a Hyundai Sonata. Sincerely, Jean Mattalina More

I'm on my fourth Hyundai (3 Sonatas and now a Genesis) and have utilized Hyundai of New Port Richey for sales and service on the last three. I've dealt with Jimmie Hendron for the sales and consider and have utilized Hyundai of New Port Richey for sales and service on the last three. I've dealt with Jimmie Hendron for the sales and consider him to be the ideal person you would want to deal with on the purchase of a new car. His knowledge of the product and "low pressure" sales approach make it a pleasant experience as opposed to some of the horror stories your hear. Service has also been very good to deal with and I'm impressed with the sort turn around's and courtesy with the way you're treated. I have and would certainly recommend Hyundai of New Port Richey to any one looking to buy a quality automobile from a first class dealership. PS: I can personally attest to the safety reputation of Hyundai, as my 2011 Sonata SE was "T-boned" by a full sized car traveling at 60 mph and I was able to walk away with minimal injuries. More

We rated them this way because it was prompt service, curteous, understanding and patient. All of these qualities apply to the dealers efficiency and eagerness to satisfy also the lady that makes the cof curteous, understanding and patient. All of these qualities apply to the dealers efficiency and eagerness to satisfy also the lady that makes the coffee, cookies, and popcorn should be commended for her efficiency and also the little surprises we receive when we go for service, such as the money machine, the $5.00 gift card from target, and the free gifts on your promotions. More

I have always had a positive experience at this dealer, and will continue to go there. They are fast friendly and honest, which is what I look for in a dealership! and will continue to go there. They are fast friendly and honest, which is what I look for in a dealership! More

The prices at the locale car repair shops for the same services are cheaper plus they always offer discounts. The special services like a car wash aren't offered till after 8am. services are cheaper plus they always offer discounts. The special services like a car wash aren't offered till after 8am. More

We drove all the way from Lakeland, FL to purchase my Elantra from New Port Richey Hyundai on a recommendation from a friend. Our salesman was BIG John Arrington and you could not ask to deal with a bett Elantra from New Port Richey Hyundai on a recommendation from a friend. Our salesman was BIG John Arrington and you could not ask to deal with a better person. My experience with car salesmen have always been negative, but John was the most cordial, kind and patient salesman we have ever dealt with. He was not pushy during the sale, was always available to answer questions, made appointments to have my oil changed after my purchase, and always met us at the maintenance entrance when we arrived. I would recommend him to anyone. I plan to buy my next Hyundai from BIG John and New Port Richey Hyundai. He made the whole experience a pleasure instead of a regret. Thanks BIG John for being the BEST!! More

Big John is awesome. He showed me the different cars, explained all the features. He even helped decided what features I really wanted. Hyundai NPR is the best car buying experience I have ever had. I explained all the features. He even helped decided what features I really wanted. Hyundai NPR is the best car buying experience I have ever had. I love my 2013 Sonata. More