
Hyundai of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:30 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,865 reviews
I have never felt more comfotable shopping for a car by myself as a women then I did when I met the folks @ Hyundai of New Port Richey. Jake showed me three different options that would fit my driving nee myself as a women then I did when I met the folks @ Hyundai of New Port Richey. Jake showed me three different options that would fit my driving needs and we test drove every one. Plus he went online with me and showed me the makes and models that are similar to the Hyundais I was considering. Once I made a decision he introduced me to a finance person who showed my all the options I had. I decided to lease my car and Jake went through the owners manual with me and even helped my program my satellite radio and bluetooth for my phone. But the best part of all was that he introduced me to my service team so that when I come back for my Free Oil changes and and Maintence I know where to go and who to call. That has never happened to me before and it is a great feeling to know that there will be people I can contact when I need service. I hightly recommend Jake and Hyundai of New Port Richey More
David Brennan is one of those rare finds in the automobile sales profession. His first price right off the bat was deep discounted. Certainly no complaints could be made about that. Actually, I was automobile sales profession. His first price right off the bat was deep discounted. Certainly no complaints could be made about that. Actually, I was very pleasantly surprised to be opposite a no-haggle, non-sneaky salesperson. Moreover, David inspired my trust and confidence, and came across to me more as an executive (and with a fetish to serve, no less) than as a salesperson. Overall, my experience with David was quite exceptional. Further, he made what is typically a long tedious process full of paperwork go quickly. During the entire process I felt like I was the only person on David's mind and agenda. Even after the sale David never stopped being attentive and interested in what I had to say, or questions I asked. Never did he take shortcuts with me, throughout the process. If there is such a thing as an executive who goes out of his way to serve people, David fits the bill--I even asked him for five of his business cards, to hand out to my friends. Buying a car from David turned out to be a treat, when instead I was expecting to be in for a dreaded, unpleasant experience. David definitely has earned the right to my Hyundai business in all future purchases. More
Let me first start by saying I was happy with my car buying experience here but am very disappointed with my service experiences. This may be the number one sales dealer but their service department nee buying experience here but am very disappointed with my service experiences. This may be the number one sales dealer but their service department needs an overhaul. I made an online appointment for Saturday, 11-20-10 at 8 AM for my second free oil change and some other issues I wanted looked at. I arrived at the dealer at 7:30 and was the first in line. As 8:00 AM came, I thought a service advisor would greet me to check my car in. Little did I know that the people behind me were walking into the service desk area and getting their cars checked in before me!? So I got out of my car and then proceeded and waited in line inside and watched as service techs moved my car back and forth to allow the other people, who came after me, without an appointment, in first. I finally made my way to a service rep who then told me I needed to go to another service person because I scheduled an online appt. Again, very frustrating. When discussing my service with this new rep, he asked what I was there for. I told him that I filled out my request online and can't he see all that I requested. He stated no and I had to go over my issues with him. Again, what is the purpose of the online appointment if nothing matters??? When finished I asked if I could have a courtesy wash for my vehicle, which I will never do again. Not only did it add 15-20 minutes to my wait, it wasn't even washed correctly. Dirt was still on the vehicle. Why even offer this service if it's not going to be done right? When my last free oil change is done, I will not be returning my vehicle to the dealer for service but will be going to the one in St. Petersburg. More
We recently purchased a 2011 Genesis Coupe (3.8 Track). Our experience at this dealership was excellent. Most of our purchase was handled online and on the phone. When we went to pickup the car and deal wi Our experience at this dealership was excellent. Most of our purchase was handled online and on the phone. When we went to pickup the car and deal with the paperwork-1 hour 10 minutes (including test drive). Wow! No five hours of long waiting at the dealership. We were actually able to enjoy our new car the day we purchased it! This is the second vehicle we have purchased from them. That alone speaks for itself. More
We must give the highest compliments to this dealership team of selfless and courtious customer service professionals, who made our car purchase experience a real joy... I have worked in the customer serv team of selfless and courtious customer service professionals, who made our car purchase experience a real joy... I have worked in the customer service field (U.S. Army and Hillsborough County Government)for over 20 years, and my expereince @ this dealership is as close to perfection as it gets. We have been trying fo almost 5 months to purchase a new automobile for various dealers with little or no success and I must say that team at Hyundai of New Port Richey satified our every need, and should be given the highest possible rating. We highly recomend this dealership to all our friends and family members interested in a vehicle purchase.. More
I was in the market for a new car, but was not sure what car I definitely wanted. When I received a call from Ms. Jeena Verdelotti I was so impressed with her wonderful, warm personality, professionalism, car I definitely wanted. When I received a call from Ms. Jeena Verdelotti I was so impressed with her wonderful, warm personality, professionalism, willingness to take the time to answer my questions regarding what could be done to help me as I am disabled and would require modifications to the car I purchased. She informed me she would call companies her dealership had dealings with and would call me back with what could be done to help my situation. She made some calls and finally found a company that would be able to satisfy my needs. I immediately made an appointment to go meet with her and look at the Hyundai Elantra, which was one of the cars I was interested in. When I met Ms. Verdelotti I have to say it was the best sales experience I have ever encountered. I was also surprised when she gave me her 'private' contact number and informed me that I could contact her at any time with any questions I might have. Ms. Verdelotti and the entire staff at her dealership were wonderful. Knowledgeable above reproach, patient, courteous and willing to go above and beyond any dealership I have ever encountered in my 62 years. My experience when turned over to Mr. Jeff Nagle to conclude the financial portion of my purchase was just as remarkable. I could not believe that I was just as impressed and satisfied with Mr. Nagle and Ms. Verdelotti. Besides taking me for my first test drive in the car, Ms. Verdelotti learned how to operate the hand controls installed in my vehicle to accommodate my disability, practiced, and taught myself and my sister how to operate the vehicle safely with the modifications installed. She also followed up with me a couple of weeks after the sale of the vehicle to inquire how I was making out getting adjusted to the modifications of the vehicle. I was so overcome with emotion that a sales person could care so much for a customer after the sale was completed. I cannot express enough my total satisfaction with my experience of purchasing a vehicle at Hyundai of NewPort Richey and would definitely recommend purchasing a vehicle from this dealership to any family member, friend or acquaintance. I just wish I could have rated them higher than a '5'...... as on a scale of 1 to 10 I think they're a '15'. As far as my 2010 Elantra is concerned...."I LOVE IT". It rides and handles beautifully and the price and warranties were unbeatable. More
I HAVE BEEN IN MANAGEMENT ALL OF MY LIFE AND FEEL THAT I HAVE BEEN IN MANAGEMENT ALL OF MY LIFE AND FEEL THAT DAVID BRENNAN DID AN EXCELLENT JOB, BOTH IN THE WAY THAT HE HANDLED HIMSELF AND THE PROFES I HAVE BEEN IN MANAGEMENT ALL OF MY LIFE AND FEEL THAT DAVID BRENNAN DID AN EXCELLENT JOB, BOTH IN THE WAY THAT HE HANDLED HIMSELF AND THE PROFESSIONALISM THAT HE SHOWED. IF AND WHEN I DECIDE TO PURCHASE A NEW CAR AGAIN I WILL GO TO DAVID AGAIN. THIS IS THE FIRST HYUNDAI THAT I HAVE OWNED AND IF YOUR CAR IS AS GOOD AS YOUR HELP I'M SURE THAT I WILL BE SATISFIED. THANK YOU More
I am 79 years old and will have to say that this was by far the best car buying experience I have ever had. Mike Scohera, the salesman, was very knowledgeable of all the features of the Sonota and spent a far the best car buying experience I have ever had. Mike Scohera, the salesman, was very knowledgeable of all the features of the Sonota and spent a lot of time explaining to me and my wife both before I drove the car and also at time of delivery. Based on all the information I had obtained from the internet, I think the price quoted was very good. The only criticism of my buying experience is that it took much too long to receive the car after a price had been agreed to. Was the last day of the month so that might explain some of the delay. Whatever the problem, I still think the delivery process could be speeded up. I would certainly consider buying another car from Mike Scohera and will certainly recommend him to my friends. More
David and the Team are a pleasure to work with, their attention to detail is outstanding... The dealership is clean and the staff from owner to sales person, makes you feel like they appreciate your busi attention to detail is outstanding... The dealership is clean and the staff from owner to sales person, makes you feel like they appreciate your business...David is the reason we came back to Hyundai to purchase our 2nd car in 3 months! More
I was very pleased with my buying experience with Hyundai of New Port Richey. I was also very impressed with David Brennan on his helpfulness,knowledge and congeniality. He worked very hard on the purchase f of New Port Richey. I was also very impressed with David Brennan on his helpfulness,knowledge and congeniality. He worked very hard on the purchase for the 3+ hours that we were there. The 3+ hours time frame was the only bad thing. That was the same thing that my sister had to say when she purchased 1 year ago. It might be helpful to let people know to allow 3+ hours if they purchase. Again though David Brennan was wonderful and made the buying experience a pleasure. Keep up the good work! Sincere Glenda Tomkinson More