Hyundai of New Port Richey - Service Center

We had an urgent situation that prevented us from driving our car safely. Mary answered the phone and set up an appointment for us right away. She introduced us to the staff and made sure our needs were me our car safely. Mary answered the phone and set up an appointment for us right away. She introduced us to the staff and made sure our needs were met. She personally contacted the warranty company and persisted until she had all the coverage information clarified. We had previously worked with another service department that did not provide such quality service. Mary even came out to check on us and give us updates. We have already contacted people to tell them how impressed we are with the service at your facility. Thank you again for exceeding our expectations! More

Friendly staff,professional and clear explanation of service required.Neat and clean waiting area.I bought my vehicle new at this dealership and have never had a problem with service or warranty.If i ha service required.Neat and clean waiting area.I bought my vehicle new at this dealership and have never had a problem with service or warranty.If i had to rate this dealership I would give it an excellent. More

As always, great, prompt and complete service! The Assistant Service Manager, Roger Combs, is pleasant, thorough and personable. Roger really makes his customers feel at home. Nice job to the servic Assistant Service Manager, Roger Combs, is pleasant, thorough and personable. Roger really makes his customers feel at home. Nice job to the service team! More

I can't say enough good things about my most recent visit. I've never had a "bad" visit in the four years since purchasing my car but this last visit was off the charts. Mary was kind enough to answ visit. I've never had a "bad" visit in the four years since purchasing my car but this last visit was off the charts. Mary was kind enough to answer several questions over the phone, arranged for me to come at my convenience (after 5pm!!!) to have the car looked at, scheduled the necessary work to be done (again at my convenience) and coordinated a loaner car since the repairs were going to take some time. She kept me updated by phone and even called me on her day off to update me. To top it all off, it was all covered under "America's best warranty"!!! I've never gotten my money's worth out of warranties with other items but this car has never cost me a dime other than normal routine maintenance costs. Who would buy anything else??? Not me, not ever. My very first car I ever purchased was a Hyundai back in 1988 and I will never drive anything else again. I've convinced two neighbors, one sister and one ex-husband to buy Hyundais and I'll continue to spread the word. More

The service I receive is excellent. However, I am disappointed with the tire wear of the tires. With 71,000 miles on the car, I am on the third set of tires. I do not drive the car hard nor spin the disappointed with the tire wear of the tires. With 71,000 miles on the car, I am on the third set of tires. I do not drive the car hard nor spin the tires. With tis track record, I doubt I will purchase another Eqqus. We are pleased with Hyundai of New Port Richie, as attested to by the fact that my wife has leased a new Azera. More

I always have a great customer experience when I go to Hyundai of New Port Richey for service. Friendly staff, wait times not too long, and competitive prices. I have recommended this dealership to others Hyundai of New Port Richey for service. Friendly staff, wait times not too long, and competitive prices. I have recommended this dealership to others considering buying a new or used car. More

Sunday midday and a noise in my tire. service rep was responsive and.found problem ..a screw in tire .. Fixed replaced tire, . service was asap in about an hour. Plus an oil change..back on the road responsive and.found problem ..a screw in tire .. Fixed replaced tire, . service was asap in about an hour. Plus an oil change..back on the road More

I give Hyundai Dealership of New Port Richey an Excellent Rating on everything! Aaorn Jones provided excellent customer service and care w/ my car lease purchase everyone is so nice it was so refreshing to b Rating on everything! Aaorn Jones provided excellent customer service and care w/ my car lease purchase everyone is so nice it was so refreshing to be at a dealership that was a relaxed, friendly, happy atmosphere! And the Quality Customer Care after the sale! wOw! this place is amazing! Both times I brought the car in for service I was well taken care of by Jerry Chausse my car was towed in 10pm and was done on time for my shift the next day, he was so friendly, expedient, efficient, knowledgeable! And Mary Kezemides took care of my cars oil change she was also all of the above and such a pleasure to deal with! I love my 2013 Hyundai Elantre and the Quality Customer Care before, during and After the sale! This dealership doesn't just sign and forget about you they take good care of you after you sign they want you to be happy! What an amazing group of people! A car is one of the most important purchases you will make in your lifetime it's so important to go thru the right people. I have never referred car dealerships/ salesmen before because i know what happens people get ripped off or the customer service is inconsistent so good chance they may not get good service the atmosphere is like a shark pool or a vultures nest! its awful then they don't take of you after your sale it comes back on you when you refer someone then they get treated poorly.. However, Hyundai New Port Richey is not like that they are so amazing i feel confident and comfortable referring them because I know that everyone I send in there.. they will be taken care of! They are consistent w/ providing the very best customer service. I will not go anywhere else! The cars are beautiful, good quality, reasonably priced! the sales people and managers there are Amazing they have the highest customer service standards! I highly recommend this dealership! More

dealt with roger combs due to a recall. he was very rendly, informative, quickly took care of my vechile. Kept me updated on the progress of the repairs and was concerned with me as a customer. rendly, informative, quickly took care of my vechile. Kept me updated on the progress of the repairs and was concerned with me as a customer. More

The service department was friendly and courteous. I was greeted right away and I received an explanation of the work and costs. I replaced a battery which was pro-rated and windshield wiper blades. I was a greeted right away and I received an explanation of the work and costs. I replaced a battery which was pro-rated and windshield wiper blades. I was also provided with a coupon for 10% off. Keep up the good work. David Chianco, J.D., Esq. More