Hyundai of New Port Richey - Service Center
New Port Richey, FL
2,346 Reviews of Hyundai of New Port Richey - Service Center
When I recently brought my car in for it's regular maintenance, the service area was positively swamped with cars. I just knew that I was going to spend my whole after noon waiting for my car to be fi maintenance, the service area was positively swamped with cars. I just knew that I was going to spend my whole after noon waiting for my car to be finished but boy was I wrong. Despite being extremely busy, the service people had my car in and out in 45 minutes from the time of me dropping it off to the time of me climbing back in to drive away. And on top of it, all the employees at Hyundai of NPR were extremely friendly and helpful. I am SO happy I bought my car from Hyundai of NPR, from the extremely helpful and gracious salesman Graham Pearce to the unbelievable service I get whenever I come back. Thank you, thank you, thank you!!!! BJ Stewart 2012 Hyundai Accent More
I feel that this Dealership excels in both Customer I feel that this Dealership excels in both Customer Service and Auto Body Service. The personnel are professional and answer concerns and questions c I feel that this Dealership excels in both Customer Service and Auto Body Service. The personnel are professional and answer concerns and questions clearly and honestly. More
Went to dealer for a high level brake light which came under warranty and the service dept rep came looking for me with cabin filter in hand saying it needed to be replaced and wanted an extortionate fee under warranty and the service dept rep came looking for me with cabin filter in hand saying it needed to be replaced and wanted an extortionate fee for putting a new one in, oh yes and it also needed to have the wheel alignment done even though the car was driving just fine, I only ever had the car serviced at this dealer once, after that time I went elsewhere because of the time waiting to get any work done. All this on top of paying new car price for a car that was delivered to the showroom with 700 miles on it. More
I have been very happy with the service at this Dealership. Originally bought a car and the experience was the best that I have ever received at an auto dealership. My second vehicle I decided to Dealership. Originally bought a car and the experience was the best that I have ever received at an auto dealership. My second vehicle I decided to lease, and again great experience both in the showroom and the sevice department. More
Jeff has always exhibited courteous and professional behavior whenever either my wife or I have been to the Dealer for service on our vehicles. Between my in-laws and my kids, we have a total of SIX Hyu behavior whenever either my wife or I have been to the Dealer for service on our vehicles. Between my in-laws and my kids, we have a total of SIX Hyundai vehicles....& I'm currently looking to replace my '04 Santa Fe. More
It's never boring sitting waiting for the car. Always people hurrying around, the coffee's great (and so are the cookies. I always am pleased when it doesn't take as long as I expect it to take getting people hurrying around, the coffee's great (and so are the cookies. I always am pleased when it doesn't take as long as I expect it to take getting service on the car, so that's always a plus More
I have always been able to get a service appointment that is convenient for me. I never wait after pulling up outside the service area, in fact, someone usually comes up to greet me. The service writer goe is convenient for me. I never wait after pulling up outside the service area, in fact, someone usually comes up to greet me. The service writer goes over what needs to be done and any charges involved and how long it should take to complete the service needed and where the waiting area is located and that they would come and get me when the service is done. The waiting area is great, there is always a current newspaper available, along with coffee or pop corn for a snack, sometimes cookies too! The TV is always on and there is a room to even amuse the kids. I would say someone really thought out the process of what the customer needs might be when visiting the dealership. Oh, I forgot to mention, the place is always clean and well maintained. More
The service representative,Mary, that took care of me was very kind and professional. On a day when I was hurried and in pretty much a foul mood she was the perfect one to deal with me. very kind and professional. On a day when I was hurried and in pretty much a foul mood she was the perfect one to deal with me. More
Came in for initial routine maintenance on two 2012 Elantra's. Appts at 6:00 and 6:15. We were out of there in a very minimal amount of time and appreciated that fact very much. Live in Lutz and was ho Elantra's. Appts at 6:00 and 6:15. We were out of there in a very minimal amount of time and appreciated that fact very much. Live in Lutz and was home by 7:20. THAT is fast! Thank you. More
I HAVE 20 PLUS YEARS EXPERINCE IN DEALERSHIPS IN SERVICE AND SALES MY FIRST TIME VISIT TO YOUR DEALERSHIP YOU DUE NOT KNOW HOW CUSTOMER FRIENDLY IT WILL BE BUT BASICED ON MEGAN MY SERVICE WAS VERY HAPPY WIT AND SALES MY FIRST TIME VISIT TO YOUR DEALERSHIP YOU DUE NOT KNOW HOW CUSTOMER FRIENDLY IT WILL BE BUT BASICED ON MEGAN MY SERVICE WAS VERY HAPPY WITH HER GREETING AND FOLLOW THOUGH WITH THE SERVICE EXPERIENCE. More