Hyundai of New Port Richey - Service Center

The service representative,Mary, that took care of me was very kind and professional. On a day when I was hurried and in pretty much a foul mood she was the perfect one to deal with me. very kind and professional. On a day when I was hurried and in pretty much a foul mood she was the perfect one to deal with me. More

Came in for initial routine maintenance on two 2012 Elantra's. Appts at 6:00 and 6:15. We were out of there in a very minimal amount of time and appreciated that fact very much. Live in Lutz and was ho Elantra's. Appts at 6:00 and 6:15. We were out of there in a very minimal amount of time and appreciated that fact very much. Live in Lutz and was home by 7:20. THAT is fast! Thank you. More

I HAVE 20 PLUS YEARS EXPERINCE IN DEALERSHIPS IN SERVICE AND SALES MY FIRST TIME VISIT TO YOUR DEALERSHIP YOU DUE NOT KNOW HOW CUSTOMER FRIENDLY IT WILL BE BUT BASICED ON MEGAN MY SERVICE WAS VERY HAPPY WIT AND SALES MY FIRST TIME VISIT TO YOUR DEALERSHIP YOU DUE NOT KNOW HOW CUSTOMER FRIENDLY IT WILL BE BUT BASICED ON MEGAN MY SERVICE WAS VERY HAPPY WITH HER GREETING AND FOLLOW THOUGH WITH THE SERVICE EXPERIENCE. More

My most recent visit was for service. Several things immediately come to mind when considering having service done to my vehicles. One, there is no requirement for appointments. Two, when one arrives immediately come to mind when considering having service done to my vehicles. One, there is no requirement for appointments. Two, when one arrives at the service drive there is zero wait time for a consultant to address your issues. The write-up process is seamless and all concerns are documented without delay. After write-up, the work seems to commence immetiately and is performed flawlessly. I have had numerous visits to the service department since I own two Hyundai's and have never had a problem that wasn't addressed with precision. Having been a Service Director for Ford and Chrysler dealerships prior to my retirement I know a considerable amount about the operation of dealership Service Departments. I would be remiss not to compliment the personnel in your facility. Each employee should feel a sense of pride in being part of your organization. Great work from all within the entire dealership........ More

Jerry, go"s above and behond the call of duty. The waiting room coffee and cookies are a nice touch and the cashiers are always very helpful. waiting room coffee and cookies are a nice touch and the cashiers are always very helpful. More

Jerry is always very friendly and helpful, he always goes out of his way to make sure i am satisfied with the service i have recieved. whenever i call for service ,he always makes sure to schedule it at the out of his way to make sure i am satisfied with the service i have recieved. whenever i call for service ,he always makes sure to schedule it at the time i request. this is the second car i have gotten from this dealership,actuall including my daughters it's the third and we both have never had any issues with the service we have recieved. Keep up the outstanding job. Stu Brown More

On May 25 2012 I brought my 2011 Sonata limited in for a 15000 mile checkup. When I left it cost me $311.19 I just couldn't believe a 15000 mile check up would be so costly. Included in the price was a cabi 15000 mile checkup. When I left it cost me $311.19 I just couldn't believe a 15000 mile check up would be so costly. Included in the price was a cabin filter $59.95 and here is the extra charge that really made me upset, $89.99 for a throttle cleaning. When I purchased the car I paid an additional charge for extended warranty. It's hard for me to accept that this throttle cleaning is not covered on under the warrenty. I cannot believe an $ 89.99 charge for 15000 miles. Does this mean I will always pay that amount whenever I approached an additional 15000 miles. Never never have I ever encountered such an unfair charge. I have had several new cars in the past the last being a 2006 Toyota ( which I traded in for the Sonata) and never paid such excessive charges. Needless to say ,you can see I am quite upset about this and causes me great concern. Sincerely Doug Hebbard More

Jerry and the entire staff are always friendly, personable and extremely professional. The dealership itself is clean and cool with small amenities that make waiting for your car pleasurable. I wou personable and extremely professional. The dealership itself is clean and cool with small amenities that make waiting for your car pleasurable. I would suggest that WiFi be installed so customers can use their laptops or tablets co connect to the net while waiting. More

It has always been my pleasure to deal with New Port Richey Hyundai. I have purchased six cars from this Dealership and was happy with each one of them. I tell all my friend to use this Dealership. Fre Richey Hyundai. I have purchased six cars from this Dealership and was happy with each one of them. I tell all my friend to use this Dealership. Fred Mack More

The dealership in New Port Richey, Fl is the most friendly place to go. Everyone at the dealership is very helpful and warm all experiences are "good" experiences. friendly place to go. Everyone at the dealership is very helpful and warm all experiences are "good" experiences. More