Hyundai of New Port Richey - Service Center

sonata Great customer service overall. Have worked with Michael Patten on several occasions over the last 10 years. Shaun in service helped work with Corey Great customer service overall. Have worked with Michael Patten on several occasions over the last 10 years. Shaun in service helped work with Corey in sales for an overall great experience. More

Elantra service Shawn and Juan were very friendly and courteous. The ladies also were friendly and courteous at the register. Always a pleasant experience having my Shawn and Juan were very friendly and courteous. The ladies also were friendly and courteous at the register. Always a pleasant experience having my car serviced. Also Shawn offered me a coupon for a discount for my oil change More

Great car dealership but way to cold!! The dealership is so cold inside that I was in pain and ended up getting sick. Chairs outside would be helpful. I had to go out three times to thaw ou The dealership is so cold inside that I was in pain and ended up getting sick. Chairs outside would be helpful. I had to go out three times to thaw out! More

$50 appointment turned into $500 worth of problems After scheduling maintenance for my '18 Tucson with less than 17k miles my $50 Spring Special appointment went to $139, ok cool. Of course I want to After scheduling maintenance for my '18 Tucson with less than 17k miles my $50 Spring Special appointment went to $139, ok cool. Of course I want to keep my vehicle in as pristine condition as possible and make sure I do the key requirements to keep my warranty in tack. Then, after a while had passed, my name was called so, I said goodbye to my fellow waiting room conversationalists. When I arrived to the counter all ready to pay for my $139+tax for the services...BOOM, I was told there were numerous problems with the main components of the engine and steering. I don't understand how none of these items were caught previously, as this is the only servicing facility I use; and I'm current on the maintenance schedule. I believe the visit was a total rip-off. How is this supposedly, 'one of the lowest cost vehicles to own' It appears after your free oil changes are up, you have to make up for the previous visits in the visit when there is an out of pocket cost for maintenance. I will be calling the manufacturer to find out where else I can receive service to maintain my warranty. I don't believe there is any reason for every single thing that was an issue to have l occurred since the last oil change. It would have been different if I had any type of forewarning. If I am incorrect, I apologize to the service facility for not buying a better vehicle, from a different manufacturer. More

Honesty is not the policy! Very busy dealership service area. I presented the service writer two coupons received by the dealer which were ignored. LOF was $17.00 and tire rotat Very busy dealership service area. I presented the service writer two coupons received by the dealer which were ignored. LOF was $17.00 and tire rotations free. I paid full price for both! Be sure to check the bill they give you. Wish the would expand the service area to better service their customers!!! More

Great work Great job. Had leather seats repaired. 3 seats in 3 hours! Looks brand new. Would definitely recommend this dealership and service department. Wa Great job. Had leather seats repaired. 3 seats in 3 hours! Looks brand new. Would definitely recommend this dealership and service department. Way to go guys More

Mary B. IS Customer Service She's the shining star in the Service Dept. Hands-down, her excellent customer service is why I drive out of my way to keep coming back. Mary is alway She's the shining star in the Service Dept. Hands-down, her excellent customer service is why I drive out of my way to keep coming back. Mary is always pleasant and moves fast! I was in and out. Efficient and personable. She genuinely takes care of people and knows her stuff. The salesmen & finance mgrs could learn something from her in the Service Dept. Mary's a pro. Hey Salesboys: I seen you talk down to female admins at Reception. I see you ignore EVERY person in the Service waiting lobby. You do realize every person sitting there will always remember the face of the salesperson and the finance person who SOLD them, right? Mary doesn't forget a face. Your Service Dept has lapped your sales crew. They leave alot to be desired. Love my car, love the service dept. Dont love your front-of-the-house!!!! More

Car repair Best experience I’ve had in awhile at a car dealership. Roxanne Curral made sure I was in and out in a timely fashion. I had peace of mind traveling Best experience I’ve had in awhile at a car dealership. Roxanne Curral made sure I was in and out in a timely fashion. I had peace of mind traveling 300 miles back home. Next time we’re visiting family in spring hill Florida and experience any problems with our Hyundai you will be the one dealership we come to see because we trust you care. More

Window Timting I had my front side windows tinted. I arrived earlier than my appointment time, but was met immediately and signed in. The job was done in an hour. It I had my front side windows tinted. I arrived earlier than my appointment time, but was met immediately and signed in. The job was done in an hour. It was very well done. I would definitely go back for any further services required. More

Service It was very quick and they took good care of my vehicle. I needed a little extra done and they got me in and out fast....which I greatly appreciated. It was very quick and they took good care of my vehicle. I needed a little extra done and they got me in and out fast....which I greatly appreciated. More