Hyundai of Noblesville
Noblesville, IN
Filter Reviews by Keyword
By Type
Showing 744 reviews
I have been a Genesis owner for five years used. When it came time to get the G80 Terry Lee Genesis is the only place I will ever go. Purchasing a car in and out in almost no time. The dealership tr When it came time to get the G80 Terry Lee Genesis is the only place I will ever go. Purchasing a car in and out in almost no time. The dealership treats you right and your car. More
Peyton Johns was tremendous to work with. Throughout the process he helped my wife and I to feel comfortable and confident in our decision. Something that distinguishes Peyton from anyone I o Throughout the process he helped my wife and I to feel comfortable and confident in our decision. Something that distinguishes Peyton from anyone I or my wife has worked with during the car buying process was his patience. We went back and forth making our decision and he remained calm and never pushy to force any decisions we had not made. We both agree that he advocated on our behalf when it came to negotiating - I think this is rare during the car buying process, most will be quick to rebut your attempts to get the deal you feel good about. Peyton - from my wife and I, THANK YOU! More
Laura was amazing! Overall comfortable and friendly purchase. Couldn't have been any easier! Laura the "Boss Lady" is the one to ask for! Overall comfortable and friendly purchase. Couldn't have been any easier! Laura the "Boss Lady" is the one to ask for! More
Very kind staff, from the leadership down. I was working with Maxwell he was excellent to work with! Would highly recommend this dealership I was working with Maxwell he was excellent to work with! Would highly recommend this dealership More
Sylvia is a very professional and nice consultant. She welcomed me with a smile and ensured that I got the service I needed. Keep up the good work! Feras She welcomed me with a smile and ensured that I got the service I needed. Keep up the good work! Feras More
Jonathan had me all set up for our sales appointment. The team on the Genesis side was quick and efficient. They took great care of me! The team on the Genesis side was quick and efficient. They took great care of me! More
At times I will hear people say they dread dealing with automotive sales people. Well I am hear to say there is not a chance one would feel this way, if they did business with Lucas Duran at Terry Lee Hyun automotive sales people. Well I am hear to say there is not a chance one would feel this way, if they did business with Lucas Duran at Terry Lee Hyundai. He is professional in a non-stuffy way, pleasant and personable. He puts his client's interests first. He clearly answers all questions and does take time to explain procedures. The same goes for the financial side of Terry Lee Hyundai, Stephanie was pleasant and professional, yet relaxed, despite her very busy day. She was efficient and answered all questions. Stop by and meet them, you won't be disappointed! More
The worst experience ever with this location. We brought our car on March 02,2022 for oil change and maintenance check, requesting also from the advisor to check for a noise we were hearing from We brought our car on March 02,2022 for oil change and maintenance check, requesting also from the advisor to check for a noise we were hearing from the car. after 2 hours and more time in there, they came back saying they changed the oil but didn’t had time to check the noise. We immediately scheduled an appointment for next week early morning, with the goal to find and figure out the noise, have an estimation value to fix it android the timeframe the car would stay in the service. They kept the car for 2 hours and 30 minutes with no communication at all on what was going on. We needed to leave to pick up the kids from the school and requested the car back to leave and come another day. They were giving 0 information to my husband about the car. They also had deactivated the inside camera of our car during the entire time in the service. My husband was continuing to ask for the car and the advisor told him the car was located in another service location. On top of that, the bill we paid was $135 for an inspection/ diagnosis ???!!! This amount was not declared / stated in the estimation invoice at all. How this can happen when we clearly said to the advisor since in the beginning that we needed to only figure out the issue of the noise before deciding to do any work on it. And they did not do any work on it!! The worst service ever ! Lack of communication, lack of transparency and clearly charging us for a non performing service at all. They used the situation that my husband did not had a good understanding of English language and made his sign papers that he was not understanding at all, using his trust. We have been their customer since 2019 when we first purchased our car in their dealership. In addition, a complete incompetent response from the service manager as well after informed him about the situation with his employee. This is the last time we go to this location. It was a very bad experience! Shame on the “service” provided from this advisor! More