Hyundai of North Charleston

I have been a loyal Hyundai customer since 2013. I used to LOVE this dealership and would have given them 5 stars. But since they were purchased and under new ownership they have gone way downhill I used to LOVE this dealership and would have given them 5 stars. But since they were purchased and under new ownership they have gone way downhill. Now every time I deal with them, it's an exercise in frustration and futility! They are NOT customer service oriented AT ALL. 1. They did not honor a warranty issue involving the fuel pump last fall, charged me over $2000 to repair that should have been covered. I would literally have to go to court to resolve this, even though I was under the months owned and mileage for it to be covered until their famous Power Train warranty. 2. Based on this, when it came time to buy a new Hyundai, I chose a different dealership. 3. The new Hyundai came with brand new roof racks. I was still planning to use this dealer for oil changes and service. But they are refusing to install the roof racks, simply because I didn't purchase them through their dealership. I'm done with this dealer. They have lost my business after 12 years of being a GREAT customer with zero issues, until last fall. Very disappointing. I will drive to other cities to have work done rather than deal with them any more. And this may end up being my last Hyundai Santa Fe. More

This dealership is very customer service oriented! They don’t stop taking care of you after the sale! They don’t stop taking care of you after the sale! More

Cool rides found here. Best car dealership in Charleston with good inventory, late models, and informed customer service with care. Knowledge is power and clean cars that c Best car dealership in Charleston with good inventory, late models, and informed customer service with care. Knowledge is power and clean cars that cruise. Hyundai has leverage and pivoting power to meet all your transportation needs. Zeke Harris is the man, the myth, the legend to make all your car dreams come true. More

Percy White brings customer service of the highest caliber to a whole new level. Percy White of Charleston Hyundai is courteous, confirming, conscientious and comprehensive in care of customers, cars caliber to a whole new level. Percy White of Charleston Hyundai is courteous, confirming, conscientious and comprehensive in care of customers, cars, and any questions. Can’t beat it 💕. More

I was in for 13,000 mile service appointment. As always, Percy was professional and the experience was excellent. From the purchase to the service, it has been great experience. As always, Percy was professional and the experience was excellent. From the purchase to the service, it has been great experience. More

My service advisor, Percy is always extremely courteous and professional. He makes every effort to make sure my visits to the service department are efficient and thorough! and professional. He makes every effort to make sure my visits to the service department are efficient and thorough! More

I absolutely love this Dealership! This is my 2nd car from Hyundai of North Charleston, and Percy my Service Rep is absolutely fabulous!!! He always has a smile on his face and make This is my 2nd car from Hyundai of North Charleston, and Percy my Service Rep is absolutely fabulous!!! He always has a smile on his face and make sure your needs are met. He also comes in to the waiting area to check on every customer waiting to make sure we all are all comfortable and happy! More

Percy was very kind. Service was easy and handled with care. Percy kept me informed the whole time. Service was easy and handled with care. Percy kept me informed the whole time. More

Percy white was great and went above and beyond when I brought my car in for service. brought my car in for service. More

Took my 2022 Tucson for scheduled oil change and tire rotation. Percy was wonderful! He kept me informed about the status of the service, and advised me about maintenance so that I feel more secure about rotation. Percy was wonderful! He kept me informed about the status of the service, and advised me about maintenance so that I feel more secure about driving the long trip to New Orleans. Excellent Service Department. Thank you. More