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Hyundai of North Charleston
North Charleston, SC
749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 749 reviews
December 17, 2015
Amazing people to work with! We had a great experience!!!! Luke was very professional and helpful. There's no doubt that we will do business with him and the dealership again. We had a great experience!!!! Luke was very professional and helpful. There's no doubt that we will do business with him and the dealership again. More
by STRAMBOW
Verified CustomerEmployees Worked With
Luke Coty
December 16, 2015
Less than 9 months in, transmission failure, much more. USED I do not recommend ANY car from this dealership, especially a used one. They will treat you kindly through a sale, but my experience so far has led me I do not recommend ANY car from this dealership, especially a used one. They will treat you kindly through a sale, but my experience so far has led me to believe that is all that mattered. I bought a used car from here that has given me problems from day TWO. The check engine light was one. I was assured that the car was getting only had cosmetic issues, and would be a great replacement for our last car. The valve cover gasket blew out and blew oil over my belts, thus the timing belt had issues as a result and I puttered into the garage. I was forced to pay money down as a ‘down payment’ to fix the newly financed car. After that, the wheel speed sensor and catalytic converter needed replacement. I was told not to worry about it, and instead to complain and “Shoot high up the latter until S#&@ trickled down to the right people”. Instead of actually taking responsibility for a terrible car they sold me, I was repeatedly given a shrug and “We’ll make sure you’re taken care of” from both the service team and the person who sold me the vehicle, Barry. Nine months in, the transmission has failed. The total cost to fix this car has been over the amount of its total value, and has been a fear to drive since I left the lot. They offered to pay off my vehicle, but ONLY if I finance a new vehicle, add on the original price of my car to a new one, and pay triple my original monthly payment! All I needed from this dealership was a working vehicle. I am very disappointed in the level of professionalism and ownership taken by the company to fix my issue, the false promises of help and no responses from higher management by both telephone and email, and a constant runaround when I was sold a defective vehicle. The level of empathy I received was, quoting the sales manager Brian Borkowski “We didn’t force you to buy this car.” I repeat again, I DO NOT recommend ANY car from this dealership, especially a used one. More
by Brent
Employees Worked With
Craig Rogers, Barry Childress, Madison Campbell, Brian Borkowski
December 10, 2015
Ken Marion Where do you begin when he offers such amazing customer service. He stays late, answers the same question over and over until you feel comfortable. He Where do you begin when he offers such amazing customer service. He stays late, answers the same question over and over until you feel comfortable. He is the only person I will purchase a car from. He has now sold me 4 cars and I will only use him. I have told him that if he ever leaves he better tell me where he is going. He has become part of my family and I can honestly say I trust him. That is a huge thing for me to say since I am single women buy a car. Most people don't trust car sales people at all, but I trust Ken Marion 100%!! More
by JENNIFERJKNIGHT
Employees Worked With
Ken Marion
December 09, 2015
Best Sales person ever!!! Ken Marion is a great sales person. Very friendly and knows his job very well. My family and I will only buy a car from him. I will also send my frien Ken Marion is a great sales person. Very friendly and knows his job very well. My family and I will only buy a car from him. I will also send my friends and family to him as well. Thank you for the best customer service ken!!!! More
by MEGANJONES1207
Employees Worked With
Ken Marion, Mike Nowakowski
December 08, 2015
New car purchase I was very please with the transaction In and out within two hours. Car saleman was very friendly and professional. I refer Mr. Steele and the dealer I was very please with the transaction In and out within two hours. Car saleman was very friendly and professional. I refer Mr. Steele and the dealership to a couple of my coworkers. More
by Parkwood170
Employees Worked With
Mac McNish-Steele
December 04, 2015
Excellent service Excellent customer service and all employees were knowledgeable. I will definitely recommend this dealership to others. They handled my lease trade in Excellent customer service and all employees were knowledgeable. I will definitely recommend this dealership to others. They handled my lease trade in and new purchase quickly and efficiently. More
by MHOPKINS0
Employees Worked With
Rob Olszewski, Nealson Kretly
November 20, 2015
Excellent This is the third Tucson that I have purchased and the second from your dealership. I had a 2005, 2010 and now a 2016. Obviously I like the Tucson. This is the third Tucson that I have purchased and the second from your dealership. I had a 2005, 2010 and now a 2016. Obviously I like the Tucson. Your dealership is easy to work with, efficient and customer friendly. More
by kengunn
Employees Worked With
Rob Olszewski
November 17, 2015
A Pleasant Place to purchase a vehicle I just bought my new car at Hendrick Hyundai. Although I arrived late (just before closing), my salesman still worked with me and I completed my purc I just bought my new car at Hendrick Hyundai. Although I arrived late (just before closing), my salesman still worked with me and I completed my purchase. I would recommend this dealership to anyone who wants to get complete customer care with a smile! More
by RHONDAHIRD3004
Employees Worked With
finance manager, Will Nolan
November 16, 2015
Genesis buyers We purchase a new car about every 10 years and are deliberate in our decision making.This dealorship and particularly Luke Cody made this experience p We purchase a new car about every 10 years and are deliberate in our decision making.This dealorship and particularly Luke Cody made this experience pleasurable and we felt confident in them for truthfulness and fairness. More
by HFMC
Employees Worked With
Jerry Page, Luke Coty
November 11, 2015
Experience with Hendricks My experience with Hendricks was amazing, the staff was very professional, and gave me all the information I needed Thank you so much for the excellen My experience with Hendricks was amazing, the staff was very professional, and gave me all the information I needed Thank you so much for the excellent experience More
by KyannaK
Employees Worked With
Dawn Malone, Jerry Page, Scott Koontz
