
Hyundai of North Charleston
North Charleston, SC
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This was my first car purchase ever and a very big purchase in my life so far, Shawn Couch came to greet us upon the first visit and was very helpful with all of my questions and pointed me into the r purchase in my life so far, Shawn Couch came to greet us upon the first visit and was very helpful with all of my questions and pointed me into the right direction for what I was looking for and needing in a vehicle. He allowed me to test drive a SanteFe 2.0T for as long as I need the first time. I had to go back a second time just to make sure it was right, and he allowed me to take it for a day (he trusted me that much, lol) and drive it around just so I could be sure it was the car for me. Being a first time buyer I was a little nervous going into the entire process, but with Shawn it was a great experience. Wish I had thought about Hyundai's first. Such a great car buying experience Jeremy Thompson More
My family and I went to Hendrick Hyundai North to take a look at the Accents seeing the good reviews online it seemed like a very nice car. As soon as we parked Mr. Couch came and introduced himself. He was look at the Accents seeing the good reviews online it seemed like a very nice car. As soon as we parked Mr. Couch came and introduced himself. He was very nice and helpful. This is the first car, first anything I have ever financed. So naturally I was nervous, working with Mr. Couch put me at ease. I was very comfortable, any question I had was answered. By the time I left the dealership I knew everything about my car, inside and out. It was a very positive experience for me. Thank you Mr. Couch Stephanie Forkell & Family More
My Rating : Thumbs DOWN My Recommendation : Check basic My Rating : Thumbs DOWN My Recommendation : Check basic part and service prices before you choose a dealership(this dealership). The engine air fi My Rating : Thumbs DOWN My Recommendation : Check basic part and service prices before you choose a dealership(this dealership). The engine air filter is due to be changed on my 2012 Veloster. I try to handle simple maintenance myself. Air filters are only a popping a few clips and opening a cover. I prefer to use OEM/factory parts on my cars. Like most, being cost conscious, I checked online to see what these filters should cost. But I called my local dealer to purchase the filter because I believe in supporting local businesses and helping the local economy. The guy at the parts counter told me the cost was $35. Shocked, I asked "The list(aka full retail) price for the filter is $20, why are you charging so much over the retail price?". His response was "I don't know, it's what they have in the computer" Needless to say, I bought the OEM filter from a Hyundai dealer that sells online for slightly less than retail. I will pay more to buy something from a local business up to a point. But I can't afford to do that when the cost is Grossly Inflated as it was by Hendrick Hyundai North. Shame on you Hyundai North More
He was very helpful with getting us into a car that fits into our budget. He was very nice and talked to us in a way that we could understand because we have never bought a new car before. into our budget. He was very nice and talked to us in a way that we could understand because we have never bought a new car before. More
Thank you Shawn Couch you was very helpful and nice I highly recommend you for your experience and knowledge of the Hyundai Sonata we thank you Shawn Couch for being so patient with us your assistance of highly recommend you for your experience and knowledge of the Hyundai Sonata we thank you Shawn Couch for being so patient with us your assistance of purchase our new vehicle was without a headache. Sincerely Thank You, Jerry and Doris Rhett And be Blessed More
Originally my wife and i were only planning to trade in her 2007 Toyota Rav 4 for a new 2013 Hyundai Santa Fe 2.0T, but after my experiences with the staff and a couple of test drives with the car, plus th her 2007 Toyota Rav 4 for a new 2013 Hyundai Santa Fe 2.0T, but after my experiences with the staff and a couple of test drives with the car, plus the great deal we were presented with, I decided that I too would trade-in my 2011 Hyundai Sonata Limited and get the same exact car configuration (in a different color). The staff were very friendly, forecoming, and presented all the options in a non-pressured way that allowed us to make the decision we were faced with. In the end we loved the cards and we were very pleased with the dealership and the staff we worked with. We have already recommended the dealership to a couple of friends who were interested in the same car(s) we purchased and made sure to told them to reach to either Shawn or Dave, because of the wonderful dealings we had with them. More
Many thanks to Shawn Couch and Jesse Jennings for making my Hyundai purchase a great one. Jesse was very helpful, patient and professional during my "deciding period". When I was ready to purchase the car J my Hyundai purchase a great one. Jesse was very helpful, patient and professional during my "deciding period". When I was ready to purchase the car Jesse was on vacation, and I had the pleasure of working with Shawn. Shawn was also very patient, answered my questions and went above and beyond to help me with my purchase. I am extremely grateful that I had the opportunity to work with these two gentlemen and look forward to recommending Shawn and Jesse and this dealership to others. More
My husband and I visited the Hendrick Hyundai North location on July 25, 2013, in hopes of trading in my 2012 Hyundai Veloster for a new Hyundai Sonata. I was immediately greeted upon entering the loca location on July 25, 2013, in hopes of trading in my 2012 Hyundai Veloster for a new Hyundai Sonata. I was immediately greeted upon entering the location and offered assistance. My salesman, Shawn Couch, was very patient with me and did all that he could to ensure I got the car that I wanted. It was scorching hot outside, but I never felt rushed and was able to test drive a few cars while also viewing others to ensure I found THE ONE. I have purchased 3 cars from the Hendrick Hyundai North location, one used and now two new, and I have to say that this was the best visit yet. The entire process from the time I entered the location until the time I left in my brand new Hyundai Sonata literally took only about 3-4 hours. Hendrick Hyundai North took the time to get me the best deal and a payment that I could afford. Shawn Couch took his time with explaining every detail of my new car and ensuring that I was comfortable before leaving the parking lot. He went over all manual and service details to ensure that I was given all of the proper resources to enjoy my new ride. My children, who were extremely tired and hungry and NOT very excited to be at a car dealership late in the afternoon, were even treated with great care! Thanks so much to Shawn Couch and all others at Hendrick Hyundai North for this great experience! More
It was the first car I bought. Shawn walked me through the entire process offering his own insight and advise throughout. Made me feel very relaxed and confident on buying the truck. Went above and beyond the entire process offering his own insight and advise throughout. Made me feel very relaxed and confident on buying the truck. Went above and beyond for me from registering the truck to make sure it got here and got checked out a wonderful experience from start to finish. Gave me a lot of excitement and confidence to have him sell me my first truck More
Shawn Couch was very professional and took the time to clarify all logistics regarding my new purchase. Initially, it was expressed to me that it would be difficult to trade my car in for a new car. Howev clarify all logistics regarding my new purchase. Initially, it was expressed to me that it would be difficult to trade my car in for a new car. However, Shawn kept in constant contact with me and pursued the dealership's managers. He and the managers found a way for me to purchase a new Hyundai Sonata 2013. Once he had learned of the news, he immediately called me and indicated the necessary steps that I would need to take to initiate my new purchase. Shawn was very efficient and patient with me. I thoroughly appreciated his positive disposition, being that I had just had a long day at work. My experience was GREAT! I am encouraged to continue my relationship with Hyundai, and motivated to recommend others. More