Hyundai of North Charleston

I accompanied a friend who was literally petrified at the thought of going through the ordeal of purchasing a new vehicle. My friend and I went to 5 dealerships throughout the Charleston area. Though some we thought of going through the ordeal of purchasing a new vehicle. My friend and I went to 5 dealerships throughout the Charleston area. Though some were very friendly, none could come close to our experience at Hendrick Hyundai North, and especially, Mr. Shawn Couch, our sales person. Not once did we feel pressured and he took the time to answer all of our questions. Granted, we are not from the South, but Mr. Couch was a true Southern Gentleman, and through his overall kindness, and professionalism, my friend went through the purchasing process. I personally have purchased several vehicles over the years, but never have I had the actual pleasure of partkaing in such a wonderful process. Mr. Couch explained everything in detail, and before he took us out to my friend's new car, he walked us through the dealership and introduced us to Kevin in the Parts Department, and another Shawn in the Service Department. Mr. Couch made sure that my friend and I not only understood all the features of the new vehicle, but he took the time to have us go through all of the features with him. By the time we left, we knew all there was to know about the new car, and even as we were driving off, it still didn't feel as though my friend had just made a new car purchase. It was that easy and comfortable! Mr. Couch truly exceeded any and all of our expectations, and his professionalism after the sale is nothing less than awesome. Since the purchase, Mr. Couch has called several times, and to the best of my knowledge, my friend has received a "Thank You" card, and two personal letters. When I am ready for a new vehicle, I will certainly not hesitate to go directly to Shawn Couch at Hendrick Hyundai North. More

Bernie was the best car salesman I've ever had. He actually cared about getting me into the right car for me, not just making the sale. He even recommended a lower prices car than the one I was lookin actually cared about getting me into the right car for me, not just making the sale. He even recommended a lower prices car than the one I was looking at because he knew it was a better fit for my personality and more affordable. He also let me take my time making my decision. Best first new car experience I could have hoped for! Tommy was also really nice and made sure I understood everything before I signed anything and helped me explain it to my mom as well. Great experience!! More

Shawn Couch made my car buying experience very pleasant. He was very knowledgeable with any questions that I had. Words can't describe his willingness to help making this an enjoyable experience. He was very knowledgeable with any questions that I had. Words can't describe his willingness to help making this an enjoyable experience. More

I just bought a used Nissan Pathfinder from them. Ernie Banks was the first to see my wife and me. He went on a test drive with the with and explained many of the features of the vehicle to her. Rob was th Banks was the first to see my wife and me. He went on a test drive with the with and explained many of the features of the vehicle to her. Rob was the sales associate that we dealt with primarily. He took great care of us to insure we got what we wanted and took even more time to explain other features of the vehicle that Ernie didn't cover in the time he was with us. Dan on of the Used Car Managers ensured that we got a good deal on the vehicle and a fair price for our trade-in. Tommy in finance ensured we were able to get finances setup to make sure it was easy to afford the vehicle. Dan sent me to Shawn to fix some minor cosmetics on the vehicle. Him and the Mechanic that worked on the vehicle took good care of me and dealt with everything very quickly. These people really want your business and deserve it with the good atmosphere and service provide you every time I've been there. They really deserve 6 stars because they went well above and beyond expectations. More

My wife and I really enjoyed dealing with shawn couch to buy our new santa fe. He was easy to talk to and we didn't feel pressured to buy a car.he took the time to show us the features of the car and since buy our new santa fe. He was easy to talk to and we didn't feel pressured to buy a car.he took the time to show us the features of the car and since has been available to help us with any questions. he is very genuine in his desire to make us happy with our new vehicle. it's been a great experience dealing with the staff at hyundai north to include brian gould. my first time experience dealing with this hyundai dealership was great. More

I have bought multiple new cars, but dealing with Shawn Couch was one of the best experiences I have had. Shawn was very informative and helpful and exceeded all of my expectations when buying a new vehic Couch was one of the best experiences I have had. Shawn was very informative and helpful and exceeded all of my expectations when buying a new vehicle. Shawn gave me a tour of the dealership and introduced me to the service area as well as the customer service area. This was the first time I have had that experience. I highly recommend requesting Shawn when looking for either a new or used vehicle. Bobbi VanNatta More

Because we had a unique situation regarding financing and actually called the dealership and spoke with finance man first. Didn't want to waste anyone's time if we couldn't do the deal we were interested in actually called the dealership and spoke with finance man first. Didn't want to waste anyone's time if we couldn't do the deal we were interested in. Both the Finance Man and Salesman were both very helpful without being pushy. Great experience. More

Great experience - called ahead to discuss credit issues. They said they could work with us, especially since we had a 2011 Sonata finaniced with HYUNDAI. Got the deal I wanted and drove off my new Sante Fe. They said they could work with us, especially since we had a 2011 Sonata finaniced with HYUNDAI. Got the deal I wanted and drove off my new Sante Fe. Would recommend them to everyone I know!! More

We were very pleased with our entire buying experience. Shawn was an excellent person to deal with and at no time did we ever feel uncomfortable or pressured into purchasing our car. We had a lot of things Shawn was an excellent person to deal with and at no time did we ever feel uncomfortable or pressured into purchasing our car. We had a lot of things going on and we were left alone to discuss all the issues in determining which car would be best for our immediate and future needs. Kudos to the entire Hendricks Hyundai North team! Based on this experience, if you are entertaining the thought of purchasing a Hyundai, you owe it to yourself to purchase from Shawn! More