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Hyundai of North Miami
Miami Gardens, FL
2,862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 13, 2026
If I could give this dealership 0 stars, I would. I dropped my car off on Friday, July 10, 2026 at 8am, for a simple oil change and tire rotation. I also informed the service advisor that a warnin I dropped my car off on Friday, July 10, 2026 at 8am, for a simple oil change and tire rotation. I also informed the service advisor that a warning message kept appearing on the instrument cluster. I was told the vehicle would need a full diagnostic, which could take a day or two. That was not the issue. The real issue is that my car was never touched. It sat in the exact same spot where I left it, blocked in by two other vehicles, from Friday through Monday. No oil change. No tire rotation. No diagnostic. Nothing. To make matters worse, I was not offered a loaner vehicle while my car sat untouched for days. Had someone simply been honest with me from the beginning and explained that they would not be able to get to my vehicle, I would have made other arrangements and paid for my own rental car. Instead, I was left without transportation, assuming my vehicle was being worked on when it clearly wasn't. What makes this even more frustrating is the complete lack of communication and respect for my time. If the shop was backed up, be honest. If the diagnostic couldn't be started right away, at least perform the basic maintenance I scheduled or tell me you couldn't get to it. Instead, my vehicle sat untouched for days while I was left believing progress was being made. This level of service is completely unacceptable. Keeping a customer's vehicle for days without performing even the most basic scheduled maintenance shows a serious lack of organization, accountability, and customer care. I trusted this dealership with my vehicle, and they failed to do even the minimum. I will not be returning, and I would strongly caution anyone considering bringing their vehicle here for service. If you value your time, expect honest communication, and want your vehicle to actually be worked on, I recommend taking your business elsewhere. More
by Kia
Employees Worked With
Jorge Munoz
July 05, 2026
I recently purchased a 2026 Tucson Limited, and my experience with Hyundai of North Miami was absolutely exceptional. Before choosing them, I was in communication with over 9 different dealerships via experience with Hyundai of North Miami was absolutely exceptional. Before choosing them, I was in communication with over 9 different dealerships via text. Hyundai of North Miami easily won my business because they offered the absolute best price, remained incredibly professional, and were completely straightforward. There were no games, no hidden surprises, and the entire process was entirely painless.To go above and beyond, they even took the time to drive me to return my previous lease on the exact same day. They were also incredibly kind and courteous to my parents who came with me. A massive thank you to Alejandro Bartoli! I will absolutely be returning for my next vehicle and will refer anyone to him with my eyes closed. More
by Eunice
Employees Worked With
Alejandro Bartoli
June 26, 2026
Chris was very helpful treated mecwith respect and consideration. They took care of my car in a promptly manner. Im very satisfiedvwith their service. consideration. They took care of my car in a promptly manner. Im very satisfiedvwith their service. More
by estrellita5591
Employees Worked With
Cristobal Vidal
June 24, 2026
This was the first time that I've been to a Hyundai dealership and enjoyed my experience. The associate who assisted me, Kevin, was very communicative and did not make me feel pressured like I often do dealership and enjoyed my experience. The associate who assisted me, Kevin, was very communicative and did not make me feel pressured like I often do at other locations. I will definitely be returning for future service on my vehicle! Thank you, Hyundai of North Miami. More
by laesmith97
Employees Worked With
Kevin Calvo
June 21, 2026
The place is well organized, representatives very welcoming, friendly atmosphere. Very knowledgeable and professional staff with good ethics. welcoming, friendly atmosphere. Very knowledgeable and professional staff with good ethics. More
by MABEL
Employees Worked With
Cristobal Vidal
June 20, 2026
My first time at this location and my service manager was Mr. Cristobal and he show patience’s and understanding for the customer. He explained everything to me and made me feel okay and not pressured in m Mr. Cristobal and he show patience’s and understanding for the customer. He explained everything to me and made me feel okay and not pressured in my decision. More
by Loretha A
Employees Worked With
Cristobal Vidal
June 20, 2026
Appointments are timely kept. All staff from concierge to technicians are skilled, polite and professional. Always use this dealership for my vehicle maintenance. All staff from concierge to technicians are skilled, polite and professional. Always use this dealership for my vehicle maintenance. More
by Tcarroll616
Employees Worked With
Henry Cabrales, Julian Nunez, Jose Medina, Roderick Randle
