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Hyundai of North Miami
Miami Gardens, FL
2,879 Reviews
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August 23, 2026
I purchased a 2025 Hyundai Elantra SE on August 22, and while the vehicle itself is great, my experience at Hyundai of North Miami was extremely disappointing due to the conduct of several staff members. while the vehicle itself is great, my experience at Hyundai of North Miami was extremely disappointing due to the conduct of several staff members. My salesperson was pleasant during the test drive, and after reviewing the numbers, he presented a printed quote that included a $1,998 “Protection Package.” I declined it, and he returned saying the manager had approved its removal. I was then given a revised sales quote with the fee removed and I signed it. At that point, I believed the pricing was settled. Two hours later, when I finally met with the finance manager, everything changed. He told me the $1,500 gap insurance was “required,” even though it clearly wasn’t. Then, after stepping away for “final approval,” he came back claiming the $1,998 protection fee had to be added back in and that the deal would not move forward unless I agreed to pay it — directly contradicting both the salesman and the manager who had already removed it and provided a signed quote. Management first claimed the fee was listed online, then admitted it wasn’t. Their explanations were inconsistent, and the pressure tactics were obvious. I also learned that the online discount advertised on every vehicle only applies if you use their financing, something never disclosed on the website. I’ve owned multiple Hyundai vehicles and have had excellent experiences at other dealerships. This was the first time I felt misled, pressured, and given contradictory information by multiple staff members — even after signing a revised quote. North Miami Hyundai needs to address the behavior of its management and finance team. Consumers deserve honesty, transparency, and consistency. None of that was present during my visit. More
by k.mirabal
Employees Worked With
Charlie in sales
August 19, 2026
Pedro de la Cruz and team very profesional the sale department and fanacial departamento too I am so happy I will reference any one to buy from Hyundai north Miami fl department and fanacial departamento too I am so happy I will reference any one to buy from Hyundai north Miami fl More
by nancylopezrodriguez1962
Employees Worked With
Francisco Mora, Pedro De La Cruz
August 15, 2026
A customer of this particilar dealership for thirty plus years. I just purchased a vehicle and Charlie was the salesman. He was awesome. He made me feel so comfortable that I felt like he was my new friend! years. I just purchased a vehicle and Charlie was the salesman. He was awesome. He made me feel so comfortable that I felt like he was my new friend! More
by 1aletarose
Employees Worked With
Charlie 5 stars
August 09, 2026
Bought a 2026 Hyundai Palisade, the car was missing the floor matts when we purchased, the salesman Bryan promised they would order the replacement matts, after months of runaround, we show up to the deale floor matts when we purchased, the salesman Bryan promised they would order the replacement matts, after months of runaround, we show up to the dealership to find out he was fired and they have no record of them owing us the floor matts. General Manager would not honor their salesman's promise that the missing floor mats would be provided, since the salesman was not there anymore. More
by mk999
Employees Worked With
Hector Mota
August 07, 2026
Great service, staff Great Same as always,I am new custmer From 1 Year and I am very happy and surprised the effort on checking on my car few days after of the service at dealership custmer From 1 Year and I am very happy and surprised the effort on checking on my car few days after of the service at dealership More
by Alessandro
Employees Worked With
Kevin Calvo
July 31, 2026
First time buying a Hyundai and was very surprised of how good it drives. My salesman Harold was very nice and professional. I will definitely recommend him. good it drives. My salesman Harold was very nice and professional. I will definitely recommend him. More
by conniemyers2007
Employees Worked With
Harold Cruz
