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Hyundai of North Miami

Miami Gardens, FL

4.5
2,794 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,794 reviews

October 23, 2025

Timely service and my service adviser Kevin was very helpful and courteous. Very Pleasant experience. More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Calvo
Oct 24, 2025 -

Hyundai of North Miami responded

We appreciate your positive feedback! It’s great to hear that Kevin took such excellent care of you during your recent visit here at Hyundai of North Miami. We hope to see you again down the road. Until then, safe travels!

October 21, 2025

They were great and very nice. Very knowledgeable and made sure you informed on your vehicle More

by MsJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Calvo
Oct 21, 2025 -

Hyundai of North Miami responded

We appreciate you taking the time to share your 5-star experience here at Hyundai of North Miami! Thank you for choosing us. We look forward to assisting you again down the road!

October 16, 2025

Roxy went out of her way to keep explain what would be done and she kept me informed during the appointment. She’s a terrific representative for your organization! From the guys that greeted me, to havin More

by ilekafrouni
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxy (service office)
Oct 17, 2025 -

Hyundai of North Miami responded

Thank you for the 5-star review and for choosing Hyundai of North Miami! We're so pleased to hear that Roxy and the entire team made your experience so positive. Your kind words mean a lot to us, and we truly appreciate your business.

Oct 17, 2025 -

ilekafrouni responded

It was my pleasure. Most people are quick to point out when they are not satisfied. I felt I should write to let you know when I received excellent treatment.

Oct 20, 2025 -

Hyundai of North Miami responded

We truly appreciate you taking the time to share your experience here at Hyundai of North Miami! Until next time, take care!

October 12, 2025

They took care my recall notice in a very short amount of time. I was greatly pleased to have my vehicle back so soon. It's nice the dealership took care of this issue and for Zero $ 000 - a happy customer More

by MG42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Nunez
Oct 13, 2025 -

Hyundai of North Miami responded

Thank you for sharing your experience here at Hyundai of North Miami! We are happy to hear our service team was efficient and helpful in addressing your recall notice. We always try to provide a five-star experience, so please let us know if there’s anything we could have done to improve your visit.

October 09, 2025

It was very good. Rod was on top of every thing and he made sure to inform me. He complied to what I wanted done, no more and no less. There are two things I didn't li More

by emack21
Service Communication
Recommend Dealer
Yes
Employees Worked With
The one that put my tires on, Roderick Randle
Oct 10, 2025 -

Hyundai of North Miami responded

Thank you for sharing your experience with us. We’re thrilled to hear that Rod provided you with attentive service, though it's unfortunate to hear about your concerns regarding the car wash and tire dates. We truly appreciate your feedback and will address this internally with our team. If you’d like to discuss this further, please feel free to reach out to me using the contact information below. Thank you, Henry Cabrales - Service Manager - henrycabrales@lithia.com

October 04, 2025

It was great, it feels easy buying my first car there. I wasn’t overwhelmed More

by shellseaprospere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris , Luis Frometa
Oct 06, 2025 -

Hyundai of North Miami responded

Congratulations on your new car! We appreciate you taking the time to share your experience here at Hyundai of North Miami! We always try to provide a five-star experience, so please let us know if there’s anything we could have done to improve your visit. Safe travels ahead!

October 01, 2025

Very friendly staff who resolved all my issues. No problems whatsoever. I’m very satisfied. More

by mr.jimmyroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Cabrales, Kevin Calvo, Jorge Munoz, Cristobal Vidal, Julian Nunez, Jose Medina, Roderick Randle, Anthony Perez
Oct 02, 2025 -

Hyundai of North Miami responded

We're happy to learn you are satisfied with your experience here at Hyundai of North Miami. Thank you for the support! Let us know if we can assist with anything in the future.

September 25, 2025

When asked in the app if I wanted to do the extra service items like change air filters, I said yes and waited two extra hours but the extra service was never done. I walked up to ask the status of my car, a More

by dcfreema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 26, 2025 -

Hyundai of North Miami responded

Thank you for sharing your feedback. We’re glad to hear that much of your service experience was positive, but we sincerely apologize for the delay and the missed extra service items. This certainly isn’t reflective of the level of service we aim to provide. If you'd like to discuss this further, please don't hesitate to reach out to me directly using the contact information below. Thank you, Henry Cabrales - Service Manager - henrycabrales@lithia.com

September 17, 2025

I had a very pleasant experience Jean made sure I was aware of every detail of my service and even recommended I take an uber when the maintenance ran over schedule. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Sep 17, 2025 -

Hyundai of North Miami responded

Terry, thank you for sharing your experience with Jean and our team! We look forward to welcoming you back to Hyundai of North Miami for any future needs. Have a wonderful day!

September 09, 2025

Very poor service for repair Jean was trying very hard but his manager made it difficult More

by silvia8589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Cabrales
Sep 10, 2025 -

Hyundai of North Miami responded

Silvia, Thank you for sharing your feedback. We’re glad to hear Jean worked hard to assist you, though it’s disappointing to learn the overall experience did not meet your expectations. As a valued guest, I would like the opportunity to speak with you directly to learn more about your situation. At your convenience, please reach out using the contact information below. Thank you, and I look forward to speaking with you. Henry Cabrales - Service Manager - henrycabrales@lithia.com

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