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Hyundai of North Miami

Miami Gardens, FL

4.5
2,745 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,745 reviews

July 28, 2022

Thanks for being so accommodating Orlando is the best they get me in and out quickly More

by DEBRA.SIEWSAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Jul 29, 2022 -

Hyundai of North Miami responded

Thank you for your very kind review, Debra. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehman Hyundai. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 28, 2022

Not at all happy with the customer service I was not updated on my car being there for 5 weeks More

by BABYULPIZ1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
His name is Santiago but don’t know last name
Jul 31, 2022 -

Hyundai of North Miami responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 28, 2022

Everything went well with the oil change, the associate was very good and very professional. The only problem I have is when they rotated the tires the next being today I had to put air in the passenger si More

by JOANNECURRAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name?
Jul 29, 2022 -

Hyundai of North Miami responded

Joanne, thank you for sharing your thoughts about your experience with Lehman Hyundai. We appreciate your business and hope to see you again soon! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 28, 2022

Very good and professional place! Best service ,the way it’s must be!Thank you very much! More

by ZASLAVSKYVITALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umar Mohammed, Orlando Mancina
Jul 29, 2022 -

Hyundai of North Miami responded

Thank you for choosing Lehman Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

Mr. Martinez was courteous and very efficient. The wait wasn’t long and I was sent home in an Uber. More

by TERESAGADSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelio Martinez
Jul 27, 2022 -

Hyundai of North Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Evelio delivered such a great experience! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

Was told the oil change would be one hour on the phone. It was three an a half hours. And they reset all of the factory defaults on my car but never reset the mileage. More

by Spiller.avi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Roldan
Jul 31, 2022 -

Hyundai of North Miami responded

Avi, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

I was called to bring my car in for a recall. I made an appointment at 8:15 and left the car. At 1pm they are calling me to come and pick up my car because they realized 5 hrs later that they don More

by Misskat50
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nestor Massani
Jul 31, 2022 -

Hyundai of North Miami responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

Excelente servicio, en lo personal son muy buenos en lo que hacen, buen trato a sus clientes. More

by YESSER0421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ileana Garcia, Alexandra Auad
Jul 28, 2022 -

Hyundai of North Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehman Hyundai, we look forward to having you as one of our valued customers for many more years to come! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

My entire experience with this dealership leaves me cold. I had to insist on asking for the manager after waiting a month of calls emails and being stood up for my car to be fixed that was on recall. I spent More

by ??????
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Roldan, Orlando Mancina, Orlando Castellon, Michael Bacallo, Santiago Garzon, Dawn Pallochick, Nestor Massani
Jul 31, 2022 -

Hyundai of North Miami responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

Poor handling of customers time. My wife went there for service. The recommending changing the tires. Took most of the day for the service and they told her to come next day for the More

by CLAUDIADUVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Roldan, Evelio Martinez
Jul 31, 2022 -

Hyundai of North Miami responded

Claudia, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

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