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Hyundai of North Miami

Miami Gardens, FL

4.5
2,770 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,770 reviews

July 27, 2022

Was told the oil change would be one hour on the phone. It was three an a half hours. And they reset all of the factory defaults on my car but never reset the mileage. More

by Spiller.avi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Roldan
Jul 31, 2022 -

Hyundai of North Miami responded

Avi, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

I was called to bring my car in for a recall. I made an appointment at 8:15 and left the car. At 1pm they are calling me to come and pick up my car because they realized 5 hrs later that they don More

by Misskat50
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nestor Massani
Jul 31, 2022 -

Hyundai of North Miami responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

Excelente servicio, en lo personal son muy buenos en lo que hacen, buen trato a sus clientes. More

by YESSER0421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ileana Garcia, Alexandra Auad
Jul 28, 2022 -

Hyundai of North Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehman Hyundai, we look forward to having you as one of our valued customers for many more years to come! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

My entire experience with this dealership leaves me cold. I had to insist on asking for the manager after waiting a month of calls emails and being stood up for my car to be fixed that was on recall. I spent More

by ??????
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago Roldan, Orlando Mancina, Orlando Castellon, Michael Bacallo, Santiago Garzon, Dawn Pallochick, Nestor Massani
Jul 31, 2022 -

Hyundai of North Miami responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 27, 2022

Poor handling of customers time. My wife went there for service. The recommending changing the tires. Took most of the day for the service and they told her to come next day for the More

by CLAUDIADUVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Roldan, Evelio Martinez
Jul 31, 2022 -

Hyundai of North Miami responded

Claudia, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 26, 2022

Is so excited talk about Lehman very nice people and Ileana is the best seller I love her so professional More

by GSAMPOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ileana martinez, Orlando Mancina
Jul 27, 2022 -

Hyundai of North Miami responded

Thanks for sharing your thoughts about your experience with Lehman Hyundai. Ileana and our team appreciate your business and hope to see you again soon! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Jul 27, 2022 -

GSAMPOR responded

Thank you Ileana I’m so happy have you buying my car

Jul 29, 2022 -

GSAMPOR responded

I recommend a 100% Huinday Lehman specially Ileana thank you very much for make me so easy to buy my car

Jul 29, 2022 -

GSAMPOR responded

Thank you Ileana for let me do so easy buy my car

July 26, 2022

The dealer was nice and got me in without an appointment. Because of the lack of appointment, I was told that the wait would be about 3 to 3.5 hours. I was a little over two. Everything was done as expect More

by STEVE@SGOLDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names.
Jul 27, 2022 -

Hyundai of North Miami responded

Steve, Thank you for choosing Lehman Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 26, 2022

The service here is quick and they are nice employees. They offer good services for everyone More

by wdupiche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Jul 27, 2022 -

Hyundai of North Miami responded

We appreciate your business and our service team looks forward to serving you again soon! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 26, 2022

I got good service with us the customer service work slowly the mechanics it good More

by Ferlandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Araujo
Jul 27, 2022 -

Hyundai of North Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 25, 2022

I would like to thank Lehman Hyundai for outstanding service. I was helped every step of the way. Good luck and success to Javon Hamilton, Nate Conley and Armando Lorenz and big thanks for their outstan More

by Dmitriy Sabo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Conley, Armando Lorenz, Javon Hamilton
Jul 25, 2022 -

Hyundai of North Miami responded

Thank you, Dmitriy! Here at Lehman Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

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