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Hyundai of North Miami

Miami Gardens, FL

4.5
2,770 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,770 reviews

July 25, 2022

La atencion en hyundai Fue muy buena y la experi c i a ta mbien More

by EDYVIR.GAITAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilka Bonhomme
Jul 27, 2022 -

Hyundai of North Miami responded

Edyvir, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehman Hyundai. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 24, 2022

I was highly disappointed that no one in formed me that they were no longer taking cash until it was time to pay for my service. More

by CAROLANNETTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Mancina
Jul 27, 2022 -

Hyundai of North Miami responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 24, 2022

They keep their appointment time and I didn’t have to wait long for my oil change More

by SHIRE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Jul 25, 2022 -

Hyundai of North Miami responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lehman Hyundai. Please don't hesitate to reach out if you need anything else. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 23, 2022

They fixed my car in a timely manner and gave me a call once the car was finished. More

by SADEGONZALEZ80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umar Mohammed, Dawn Pallochick
Jul 25, 2022 -

Hyundai of North Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehman Hyundai, we look forward to having you as one of our valued customers for many more years to come! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 23, 2022

I’ve been a customer for over 20 Years. Orlando Mancina . . Has been my service manager that long. Only complaint I have is the long wait which is because they are so busy. More

by SKALUSARTIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Jul 25, 2022 -

Hyundai of North Miami responded

Thank you for your feedback and kind words for Orlando! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehman Hyundai. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 22, 2022

The servicing of the car took longer than what I was told. From 24 hours to 48 More

by SONIAGAROFALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrick
Jul 22, 2022 -

Hyundai of North Miami responded

Sonia, thank you for taking the time to share your thoughts on working with our team. We're sorry about the delay and apologize for any inconvenience. We appreciate your business and hope to see you again! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 22, 2022

I been waiting for 2 months now for the in cap for my door handle to be placed and also for my left headlights to be fixed. I hope I get a call soon to come in and get this done. As for now I will have t More

by JU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Santallana
Jul 27, 2022 -

Hyundai of North Miami responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 22, 2022

Good 30K service performed on my 2018-Sonata. My service advisor Evelio handle it every step of the way. Thanks. More

by AVIZCARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelio Martinez
Jul 25, 2022 -

Hyundai of North Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 22, 2022

This past service was great. Orlando always provides exceptional service. I had no scheduled appointment; however, he assured me that it was not a problem and that they would be More

by GROMEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Jul 25, 2022 -

Hyundai of North Miami responded

We are very happy to hear that Orlando provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

July 21, 2022

Absolute and utter CRAP. Left car 6 days ago for diagnostic. Have to BEG advisor for it - comes back with 4 digit repair which is COVERED UNDER WARRANTY. I own several Hyunda More

by bidashoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Garzon
Jul 22, 2022 -

Hyundai of North Miami responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Tariq Siddiqui General Manager TariqSiddiqui@lithia.com

Jul 23, 2022 -

bidashoes responded

Service department is supposed to do just that-service. It took 10+ calls to service to get a human being-rather than a message machine. That being said I have left 10+ messages for Santiago(original advisor) - I have yet to hear his voice. It is now 9 days since I took car in and have minimal information as to HOW LONG this repair is going to take. I mentioned earlier about my ownership of Hyundai vehicles. At least a dozen in my family, with I personally looking to purchase 2 more by end of year. If this is an indication of service repair then maybe my hard earned money should be spent elsewhere.

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