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Hyundai of North Miami

Miami Gardens, FL

4.5
2,772 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,772 reviews

July 15, 2022

It took a while to schedule the appointment but all work done timely and efficiently More

by BERNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Moas
Jul 16, 2022 -

Hyundai of North Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2022

I really don’t have much to say but… getting an appointment does not help how long you stay. Just bought car in for oil change , it to over 2 hours; when I went to check it was ready but was told I More

by BROOO3695
Recommend Dealer
Yes
Employees Worked With
Umar Mohammed
Jul 15, 2022 -

Hyundai of North Miami responded

Thank you for your business and this review. We apologize for the wait but appreciate your patience. If there is anything we can assist you with in the future, please let us know.

July 13, 2022

From the time I get with my vehicle to the time I left everything was perfect and Excellent thanks More

by STANLEYNOTARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilka Bonhomme
Jul 14, 2022 -

Hyundai of North Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2022

Not organized. You drive up and no one tells you anything. Then they make you wait inside your car with no further instructions. No phone call to let me know M More

by Denatalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jul 12, 2022 -

Hyundai of North Miami responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Tariq Siddiqui General Manager tariqsiddiqui@litha.com

July 12, 2022

The service representative was attentive and got my car serviced and back to me on time. The tech forgot to reset the maintenance reminder. That's minor. They're very busy. Make an appointment. More

by keithtkachh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilka Bonhomme
Jul 13, 2022 -

Hyundai of North Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2022

Orlando my service guy gets me in and has my vehicle serviced and returned to me in a timely manner at a reasonable cost… More

by Frankie Buckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Jul 13, 2022 -

Hyundai of North Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lehman Hyundai!

July 12, 2022

Price gouging bills, horrible vacuuming, my seat was left with black hand prints all over, No friendliness from service staff whatsoever. I’ll be taking my car elsewhere next time. More

by juan20_14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evelio Martinez, Dawn Pallochick
Jul 14, 2022 -

Hyundai of North Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Tariq Siddiqui General Manager tariqsiddiqui@lithia.com

July 12, 2022

Muy buena atención , y un trabajo Perfecto , salí muy conforme, para el próximo mantenimiento estoy presente , lo recomiendo gracias More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Garzon
Jul 13, 2022 -

Hyundai of North Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 12, 2022

I brought in my 2017 Tuscon for two recalls. I was told everything was fine and that they also checked everything else. The service light was on when I brought it in and it was never mentioned More

by KENNETHYOUNG41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Jul 14, 2022 -

Hyundai of North Miami responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Tariq Siddiqui General Manager tariqsiddiqui@lithia.com

July 11, 2022

The staff was friendly and effective. They offered to drive me back home while my car was serviced. The service took less than 3 hours and my car was returned in great condition, plus the More

by LAURALUSTGARTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Pallochick
Jul 12, 2022 -

Hyundai of North Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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