Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.5
2,761 Reviews
Call Dealership (305) 306-1637
View Awards

21400 NW 2nd Avenue

Miami Gardens, FL

33169

Directions

By Type

Showing 2,761 reviews

February 23, 2025

Carlos Nunez made the trade-in process very seamless considering our situation. It was refreshing. More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Report | Print
Feb 24, 2025 -

Hyundai of North Miami responded

Thank you for the five-star review of Hyundai of North Miami, Shane! We're glad to know that Carlos made your trade-in process seamless despite your situation. We will continue to work hard to provide you with the best possible experience next time.

February 22, 2025

Rocio was amazing, thanks for being nice and professional, see you in a few months! More

by GABRIELDOSRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
Report | Print
Feb 24, 2025 -

Hyundai of North Miami responded

Thank you for choosing Hyundai of North Miami for your service needs, Gabriel! We're glad to know that Rocio left such a great impression during your visit. Travel safe and come see us again whenever we can next be of service.

February 22, 2025

George was great he listened and assured me this time he would make sure the techs properly serviced the car. Its a shame that i had to take my car to your dealer/service center 3 times before it was cor More

by FRANKMERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
Report | Print
Feb 24, 2025 -

Hyundai of North Miami responded

It's great to hear that George provided attentive service, but I'm sorry for the inconvenience of multiple visits before your car was properly serviced. We strive for efficiency and quality in our work, so this feedback is important to us. If you have any further concerns or need assistance, please feel free to reach out. Thank you, Henry Cabrales - Service Manager - henrycabrales@lithia.com

February 21, 2025

KEVIN WAS GREAT. Disappointed at two things. Went in expecting routine maintenance. 2 hour appointment. Then told recall so about 4 hours. Turned into over 7 hours . More

by barbarakpolish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Calvo
Report | Print
Feb 24, 2025 -

Hyundai of North Miami responded

Thank you for sharing your experience. While it's great to hear Kevin provided excellent service, I'm sorry about the extended wait time and missed car wash and fluid fill-up. We strive to offer a seamless visit, so I appreciate this feedback as it helps us improve. If you'd like to discuss further or have any other concerns, please reach out anytime. Thank you, Henry Cabrales - Service Manager - henrycabrales@lithia.com

February 20, 2025

I received great service from Jorge Munoz Rodriguez in service, this last visit was the 3rd time he took care of our Santa Fe and as always it was great. I am very happy and every time I have an issue h More

by mbernal2230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
Report | Print
Feb 21, 2025 -

Hyundai of North Miami responded

It's fantastic to hear that Jorge Munoz Rodriguez consistently provides excellent service for your Santa Fe at Hyundai of North Miami. We appreciate your recommendation and are delighted to know you're happy with the care you receive! See you next time.

February 17, 2025

Received great service. Rocio went far and beyond. Very explanatory, polite and friendly and made sure process went smooth. More

by Karla25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
Report | Print
Feb 17, 2025 -

Hyundai of North Miami responded

We appreciate you choosing Hyundai of North Miami for your maintenance needs, Karla! We're proud to know that Rocio went above and beyond during your recent visit. We'll be here if you need assistance with anything else down the road!

February 16, 2025

The staff is very professional and courteous especially my sales person, Carlos. The premises are very well kept and clean. More

by jonel25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez, Luis Frometa
Report | Print
Feb 17, 2025 -

Hyundai of North Miami responded

It's wonderful to know that Carlos and the team at Hyundai of North Miami provided you with a professional experience. Thanks for highlighting our clean facilities too, Jonel! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

February 05, 2025

Stay away from this crocked dealer ship! !!!! Warning!!!! I am rebuilding my credit score and after being pursued by Veronica for several days i agreed to let them try a loan application wit More

by me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Veronica, Luis Frometa, Santiago Garzon, Fikret Sakiroglu, Rene Valero, Mariana Salazar
Report | Print
Feb 07, 2025 -

Hyundai of North Miami responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with a professional experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Hector Mota - Assistant General Manager - hectormota@lithia.com

Feb 07, 2025 -

me responded

Hello Hector - you can start with talking to your colleague Veronica who was the one who approached me offering to help getting financing and why she did not follow my very precise instructions to only check with ONLY one bank, your huyndai bank. Instead she and or your finance guy checked with 7 different banks before I had to lock my credit file. Ask her and then let me know if you think your people are professionals. Now i have to add 1-2 more months of building my credit score back up because of your company.

February 03, 2025

I had an 8. 00 appointment for service. I was greeted immediately when I came in. My service writer Kevin was great. He Tod me about 2 or 3 hours. Had a conver More

by Bnewburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Calvo
Report | Print
Feb 03, 2025 -

Hyundai of North Miami responded

Thank you for sharing your experience with Hyundai of North Miami! We're delighted to hear that Kevin and Carlos provided efficient service, getting you back on the road sooner than expected. We appreciate your continued loyalty and recommendation of our service department. Enjoy driving your Tucson! We wish you safe travels and look forward to your next return.

February 02, 2025

My sakes person Frances and Mr. Major awesome. Patient , kind, and made sure I understood everything about my new 2025 Hyundai Tuscan after turning my lease in. More

by sabrinablue41
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory Major
Report | Print
Feb 03, 2025 -

Hyundai of North Miami responded

Thank you for sharing your experience with us at Hyundai of North Miami! We're delighted to hear that Frances and Mr. Major provided such excellent service while helping you transition into your new 2025 Hyundai Tucson. Enjoy the ride! We wish you safe travels and look forward to your next return.

1
...
10
11
12
...
277