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Hyundai of North Miami

Miami Gardens, FL

4.5
2,746 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,746 reviews

January 05, 2022

Santiago is one of the best, will take care of you no matter what!!! Easy process made sure I was happy the whole way. Thanks again More

by ALEX.BRAVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
January 05, 2022

Super friendly, did everything they could to make the service easy, accommodated my needs in getting me an Uber while my car was serviced and were very communicative. I’ve never looked forward to a servi More

by caitlynbecher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
January 05, 2022

The service at Lehman Hyundai was amazing. Every person I had communication with was courteous, polite and extremely helpful. My Service Advisor, Orlando Mancina, was diligent, knowledgeable, informative and More

by NTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
January 05, 2022

The service at this dealership was very phenomenal , I love returning to lehman because i know my car is always in good hands More

by novembrelucson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Pantalion
January 05, 2022

Great service and got me out of a tough situation I was in. Overall excellent experience More

by dbrittstewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castro, Frances Cadet, Meshy Bitton, Adrian Carrasco Valdes, Alejandro Bermudez, Angel Cabrera, Dennis Cabrera Artigas, Michael Angus, Naomi Charles, Pamala Candia
January 04, 2022

The experience was wonderful customer service was excellent and I would recommend it to anyone that need a car to be repaired. More

by seanwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Jan 05, 2022 -

Hyundai of North Miami responded

Thank you seanwhite for this feedback about the wonderful customer services you received during your recent visit to our Service Department. We appreciate your recommendation and your business!

January 04, 2022

Santiago and Helio for extremely helpful! I also didn’t know about the complimentary car wash, that topped it off. 10/10! More

by CSOFIA305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan , Helio Gusmao
Jan 05, 2022 -

Hyundai of North Miami responded

Thank you CSOFIA305 for a 5-star review of your recent visit to our Service Department when Santiago and Helio were extremely helpful and you received a complimentary car wash which topped off your great experience. We are serious about customer satisfaction, appreciate your recommendation and your business!

January 03, 2022

Recall was completed in much less time than estimated - super happy about that. They washed my car as a courtesy - I appreciate that greatly. More

by EMR1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren ?
Jan 05, 2022 -

Hyundai of North Miami responded

Hello EMR1701 and thank you for a 5-star review of your visit to our Service Department for a vehicle recall which was completed in much less time than estimated. We are serious about customer satisfaction and great to know that you were super happy with the services received and greatly appreciated the courtesy car wash! We appreciate your recommendation and your business!

January 01, 2022

From Max, the service center leader, to Orlando, our service advisor, and the rest of mechanic and cleaning crew, they were all super fantastic. Our services have been affordable compared to local repai More

by QUANTJOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Feria, Orlando Castellion
Jan 03, 2022 -

Hyundai of North Miami responded

Thanks QUANTJOCK for this 5-star review of the service provided any Orlando and the rest of the crew who were all super fantastic during your recent visit. Your recommendation and your business are appreciated .

January 01, 2022

My passenger seat does not activate with someone under 100 pounds. After 2 visits dealer had car close to 2 weeks. Got it back with same problem plus scratches were they needed to remove area between seat More

by MONICABAUGHER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cristobal
Jan 03, 2022 -

Hyundai of North Miami responded

Hello MONICABAUGHER and thank you for sharing this information about your recent visit to our Sercvice Department. I hope you will accept my sincere apology that we did not meet your expectations regarding the repairs to your seat and console. I would like to connect with you so we can fully discuss this situation. I will be able to answer all your questions, provide any additional information necessary and hopefully we will be able to discover a way to move forward, regain your confidence, your trust and retain your future business, Please let me hear from you soon, Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Jan 07, 2022 -

MONICABAUGHER responded

I finally got in contact with Cristobal. He said he was out with COVID. I am going to try one more time to resolve the issues. If not I will get in touch with you. Thank You for reaching out to me.

Jan 10, 2022 -

Hyundai of North Miami responded

Thank you MONICABAUGHER for updating the status of your concerns as provided in your recent review. We take customer satisfaction seriously and I am confident that these issues can be resolved. Please let me know if my assistance is needed. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

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