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Hyundai of North Miami

Miami Gardens, FL

4.5
2,745 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,745 reviews

December 21, 2021

Took the car in for service and was treated wonderfully by the Service Department. They are professional and courteous. More

by SUZFIGUEROA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelio Martínez
Dec 27, 2021 -

Hyundai of North Miami responded

Thank you SUZFIGUEROA for this review of the professional, courteous and wonderful treatment you received from our service department during your recent visit. We appreciate your recommendation and your business!

December 21, 2021

The waiting time was horrible. There was no reason to be seating and waiting for 2-1/2 hours. Envelop Martinez was doing his job right but at the service area was taking way too long. I think they were givi More

by jbenchett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evelio Martinez
Dec 22, 2021 -

Hyundai of North Miami responded

Hello jbenchett and thank you for providing this valuable feedback about your recent visit to our Service Department. We place great value on customer feedback as it helps us to identify areas requiring additional attention and improvement. This information from you will be included in our ongoing efforts to improve the services we offer and will be given serious consideration. I hope you will accept our sincere apology for the lengthy delay in completing services to your vehicle. We can connect directly for further discussion of your experience if you are interested in doing so. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 21, 2021

This dealership is very fast with their service. I must say I was in and out in no time. They were friendly as well. More

by MSDACHTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan
Dec 27, 2021 -

Hyundai of North Miami responded

Thank you SDACHTA for this review of the friendly and fast service you received during your recent visit. We appreciate your recommendation and your business!

December 21, 2021

Very good service. Very little waiting time, and everyone was very attentive, and answered all our questions. More

by RGTUNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristobal Vidal
Dec 27, 2021 -

Hyundai of North Miami responded

Thanks RGTUNON for this 5-star review of your recent visit to our Service Department when you received very good service, short wait time and everyone was very attentive and answered all your questions. We appreciate your recommendation and your business!

December 20, 2021

I had a wonderful experience and very good customer service by Raymond. I’m coming back and also recommended his services to one of my friends. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Cavendish
Dec 27, 2021 -

Hyundai of North Miami responded

Thank you NONE3 for this review of the wonderful experience and very good customer service you received from Raymond during your recent visit. We appreciate your recommendation and your business!

December 20, 2021

Great experience from the beginning to the end of the repairs of my vehicle. I took my vehicle to the body shop shop to repair the damages caused by an accident. I received great customer service through More

by MTRIANA2956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Javon Hamilton, Carolina Pantalion
Dec 27, 2021 -

Hyundai of North Miami responded

Thank you MTRIANA2956 for this 5-star review of your great experience from beginning to end of your visit to our Service Department. We are happy to have you as our customer and look forward to serving you again in the future!

December 19, 2021

Communication with customer is shoddy & the work is even worse. Never felt like I had to worry my 2010 Forester being safe to drive after maintenance until Dec 2021. Brought my 2010 Forester in for oil chan More

by SALESMAIL954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Castellon, and some guy named Junior
Dec 20, 2021 -

Hyundai of North Miami responded

Thanks Salesmail954 for sharing this information about your recent experience with our Service Department. Our goal is to provide a 5-star experience to every customer and I apologize that you did not enjoy that level or quality of experience during this visit and had to spend additional time getting things sorted out. I will be coordinating with our Service Department and would also like to work directly with you to learn more about the facts and circumstances of this situation and ask that you contact me at your earliest convenience. I look forward to hearing from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Dec 20, 2021 -

SALESMAIL954 responded

Hi Tariq. Please call me. You should have my cell phone # on file. Thank you.

December 18, 2021

These dealer is dishonest, Helio Gusmao was very underhanded, showed us a price that we agreed upon then when my trade in came in too low and I gave him my CarMax estimate they brought the price of More

by laestrada34
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helio Gusmao
Dec 20, 2021 -

Hyundai of North Miami responded

Hello laestrada34 and thank you for sharing your concerns about your recent experience with our Sales Department. We enjoy a reputation for honesty, integrity and transparency with every deal we make. I am concerned about the comments included in your review and would like to connect with you directly for additional discussion. I will also be coordinating with our Sales team to learn more about your concerns. We appreciate your 20 years of loyalty and hope to continue our business relationship into the future. I look forward to hearing from you at your earliest convenience. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Dec 20, 2021 -

laestrada34 responded

There's nothing you can do to remedy this situation, I went to Potamkin Hyundai, the next day and bought the same car for the price the original price I was given and they paid the full asking price for my trade-in. Obviously they know how do business honestly.

December 18, 2021

orlando castellon Is the reason I decided to buy a car here. He knows what he is talking about and he is up front about it. Much appreciated in this line of work. More

by Branden Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
orlando castellon
Dec 27, 2021 -

Hyundai of North Miami responded

Thank you Brandon for this 5-star review of the great services provided by Orlando Castellon during your recent visit. We appreciate your business!

December 17, 2021

Diego was an excellent vendor and helped me find my dream car. He answered all my questions in a polite manner and directed me to my best fit. More

by Estefaniaugueto09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ramírez , Luis Rodriguez
Dec 18, 2021 -

Hyundai of North Miami responded

Thanks Estefaniaugueto09 for this 5-star feedback about the excellent services provided by Diego during your recent visit!

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