
Hyundai of North Miami
Miami Gardens, FL
Filter Reviews by Keyword
By Type
Showing 2,745 reviews
I have not been pleased with this dealership. Very difficult to be connected with service over the phone; messages are not returned. Keep getting different information depending on with whom I speak. difficult to be connected with service over the phone; messages are not returned. Keep getting different information depending on with whom I speak. I had my car picked up for service since I was told that they are no longer giving loaner cars if you have a Hyundai Genesis; only Genesis gets loaners. Then I learn that I can't use my service writer anymore because the driver who picked up the car will be my service writer. He was not experienced and was difficult to communicate with. I could not get a straight answer regarding what my 30,000 mile service should include. Their manual showed a price of $329 for the Hyundai Genesis 30K service; but I was told that the 30K required other services, for a total of around $800-900. It seemed like they were trying to include as many service items as I would agree to. When my car was dropped off, the driver was rude because he didn't seem to like that I had a coupon and a credit balance that I wanted to be applied. I would like to say that this was a one time occurrence; however, I have had multiple issues with the service department since I've had the car. More
I moved from Rick Case Hyundai to Lehman initially because of the Service Dept. Which by the way has been very good with my Genesis 2020. The dealer as such I have found the customer attention is ver because of the Service Dept. Which by the way has been very good with my Genesis 2020. The dealer as such I have found the customer attention is very good. Many salesmen(and women) who are ready to help as soon as you step out of your car. Kevin Rodriguez who took care of me last Saturday, did a great job, because I was not ready to make a deal and he was very patient and insisted in getting the deal. He satisfied 95% of my requirements and the deal came through. My only observation is that they could improve their place and make it look nicer and offer at least a good coffee or sodas as amenities to their customers. They move Lots of people and should at least offer a good coffee. But very good attention and great effort to make sure clients get the business deal and walk out with a new car. More
I’m so pleased with their excellent customer service and willingness to help anyone no matter the situation. Everyone that worked my deal did such and amazing job, I truly appreciate Lehman Hyundai for look willingness to help anyone no matter the situation. Everyone that worked my deal did such and amazing job, I truly appreciate Lehman Hyundai for looking out for my best interest. My experience was lovely and I would definitely recommend you shop here. Hurry cars do go quick so if they offer you deal take it while it’s still there!!! More
Got there, and I was almost immediately taken care of right away by Meshy Bitton and she was able to show me around the cars that I wanted (Tucson) but then she made me change my mind and decided to go w right away by Meshy Bitton and she was able to show me around the cars that I wanted (Tucson) but then she made me change my mind and decided to go with a bigger car (Santa Fe) for almost the same price but more bigger and a bit more luxurious. She made me test drive it and the service was just fantastic. They were able to get me a good amount of money for my 2019 Kia Sportage that I traded and she was very helpful on giving me a very good deal for the monthly payment. Great service overall and Adrian from finance was also very kind and helpful and when we had not agreed on one thing I was not previously told, he went ahead and fixed it for me. I came in close to 6pm and they closed at 8pm but they both, Meshy and Adrian stayed with me all together until almost midnight… that to me is an AMAZING service! They cleaned my car, Meshy stayed with me until I had transferred everything out of my old car AND even stayed to teach me all the features of my new car. I walked out with a 2022 Hyundai Santa Fe, huge upgrade and she made it work for me! More
Very friendly staff and great customer service. Wait time and service time was longer than expected, but with staffing shortage issues and how everything is, it was very manageable. Great communication throu and service time was longer than expected, but with staffing shortage issues and how everything is, it was very manageable. Great communication throughout. More
Great dealership. Too much wait time Very efficient and Great dealership. Too much wait time Very efficient and professional Associate was excellent and extremely knowledgeable Great dealership. Too much wait time Very efficient and professional Associate was excellent and extremely knowledgeable More
Ivan Insurance was very professional and very helpful. He took his time to make sure that I'm happy with my preferred insurance for which I would be able to saved some money!! took his time to make sure that I'm happy with my preferred insurance for which I would be able to saved some money!! More