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Hyundai of North Miami

Miami Gardens, FL

4.6
2,812 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,812 reviews

December 03, 2021

Luis Gabriel Gonzalez helped me through the process of the lease! Made the process painless! I would suggest him to all my friends and family and will be a return customer! More

by Debi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gabriel Gonzalez , Jerry Joseph
Dec 10, 2021 -

Hyundai of North Miami responded

Thank you Debi for a 5-star review of the services provided by our Salesperson, Luis Gabriel Gonzalez, who helped you through the leasing process. We appreciate your recommendation and your business!

December 03, 2021

The service was fast and the man who took Care of me was very knowable More

by GINGERGEORGE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Castillo
Dec 10, 2021 -

Hyundai of North Miami responded

Thanks GINGERGEORGE42 for a 5-star review of your recent visit to our Service Department. We appreciate your recommendation and your business!

December 02, 2021

Pleasant atmosphere with friendly staff. Austin Lorenz was very attentive,patient and helpful. A asset to the dealership. Everyone was great and the facility was nice clean and pleasant. The employee who More

by christyer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lorenz Mr. Jerry
Dec 02, 2021 -

Hyundai of North Miami responded

Thanks christyer1 and thank you for a 5-star review of your recent purchasing experience with the assistance of Austin Lorenz who was attentive, patient and helpful. We appreciate your recommendation and your business!

December 02, 2021

Me encanto como me atendieron en Lehman Hyundai, siempre están amables, dispuestos a ayudar, principalmente Yanire Castro y la Jefa me atendieron de los mejor, en realidad todos se ayudan hay mucha camarade More

by roberta.escalon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanire Castro
Dec 10, 2021 -

Hyundai of North Miami responded

Gracias por esta crítica del personal de Hyundai que siempre son amables y están dispuestos a ayudar, especialmente Yanire Castro que habla inglés y español. Agradecemos su recomendación y su negocio.

December 02, 2021

I had an excellent experience with Lehman and love my new Genesis GV70. Hats off to Lehman team. More

by mariostrohm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Joseph , Jerry Joseph, Nicole Fullerton
Dec 10, 2021 -

Hyundai of North Miami responded

Thank you mariostrohm for letting us know that you had an excellent experience during your purchase of a new Genesis GV70. Congratulations on your new vehicle!

December 01, 2021

To whom it may concern my name is Theresa redwine Sims I took my car in during November 6 2021 to get it serviced. the problem was solved but two days later the car started shaking I called the dealership f More

by TSIMS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jr
Dec 02, 2021 -

Hyundai of North Miami responded

Hello TSIMS1 and thank you for making us aware of your concerns about your recent experience with our Service Department and the difficulty you encountered in receiving timely communication despite having left numerous messages. I hope you will accept my sincere apology for this experience. Our goal is to provide the best services possible to every customer with every visit and we regret that we did not meet that goal in this instance. I will be looking into the communications issue to determine what transpired internally and initiating action to rectify the problem. Customer satisfaction is a top priority for our dealership. Your feedback is appreciated and will help us improve. I am available should you care to further discuss your concerns. Thanks again for this feedback. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 01, 2021

I was very pleased with this service and the personal attention I received from employees during my visit. I had an appointment and I was waited on on time. More

by NOTARYAP
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 02, 2021 -

Hyundai of North Miami responded

Thank you NOTARYAP for this 5-star review of your recent visit to our Service Department when you were very pleased with the personal attention provided by our staff. We appreciate your recommendation and your business!

December 01, 2021

Honestly I'm not satisfied at all considering my vehicle is still at your location going on 7 months now. I originally brought in my car and had the turbo changed within 3-4 days great, however then had iss More

by VANESSAJAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ariel
Dec 02, 2021 -

Hyundai of North Miami responded

Hello VANESSAJAYLA and thank you for sharing your concerns about your experience with our Service Department and the lengthy wait for repairs to your vehicle to be completed. I offer a sincere apology for the situation that has occurred. Despite our best efforts to provide the best services possible, there are sometimes external factors that impact our ability to succeed. In this case, supply and demand issues have created backlogs and potentially excessive wait times. We understand your frustration and want you to know that we appreciate your patience and your business. I will initiate an internal review to determine the exact status of your vehicle's repairs and am interested in connecting with you directly so we can find a path forward that will permit us to regain your trust, your confidence and continue to earn your business. I look forward to hearing from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

December 01, 2021

So far I'm a happy customer. One of the reason is Mr Castellón. Very profesional. More

by GOYITOSALSA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Dec 02, 2021 -

Hyundai of North Miami responded

Thank you GOYITOSALSA for letting us know that the very professional services provided by Mr. Castellon from our Service Department have made you a happy customer. We appreciate your recommendation, your business and look forward to your next visit!

December 01, 2021

No problems with the dealership I purchased 4 cars there in the past 10 years unfortunately the sales person was not to knowledgeable and lacking professional attitude resulting my wife decided to get ur ca More

by Micheldemare79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Falero
Dec 02, 2021 -

Hyundai of North Miami responded

Thank you Micheldemare79 for this sharing this feedback about your recent visit to our Sales Department. We appreciate your loyalty and purchase of 4 cars during the past 10 years and regret to learn that you decided to go with a different dealer for your most recent purchase. Customer satisfaction and feedback are very valuable and help us to improve. Your comments will be included in our ongoing efforts to implement change when and where needed to provide the best possible services to our customers. We hope to see you again in the future.

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