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Hyundai of North Miami

Miami Gardens, FL

4.6
2,812 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,812 reviews

November 25, 2021

Very good car service no matter what the labor is it gets done same day thanks Mr Junior Medel & his team. More

by CARLOS.PORTILLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Meden
Nov 27, 2021 -

Hyundai of North Miami responded

Hello Carlos and thank you for taking the time to provide this review of your recent experience with our Service Department. Your kind words about Junior and his team are important to us and much appreciated!

November 25, 2021

I did not receive a call letting me know that my vehicle was ready. The dealership normally washes my car, that wasn't done. So over all I was not completely satisfied. More

by Smiley
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karim Saleyed
Nov 27, 2021 -

Hyundai of North Miami responded

Thank you Smiley for taking the time to provide this review of your recent experience with our Service Department. We strive to provide only the best experiences for all our customers and apologize that your experience included some communications concerns and a car wash that did not materialize. Your business is very important to us. Your feedback is important, will be given serious consideration and will be included in our ongoing efforts to improve the services we offer our customers. Thank you again for providing this information. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

November 24, 2021

Liked the service team professional attitude but didn’t like the two hours waiting for the car oil change. I had to look for my service person to look for my car. More

by ramonbriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Roldán
Nov 24, 2021 -

Hyundai of North Miami responded

Hello ramonbriz and thank you for letting us know that you liked the service team's professionalism during your recent visit to our Service Department. Your comments about the wait being a bit too long is welcome and will be given serious consideration as part of our ongoing efforts to make meaningful improvements to the services we offer our customers. We appreciate your recommendation, your feedback and your business!

Nov 24, 2021 -

ramonbriz responded

I’m back at the dealership since 7:30 am due to a engine warning light and is 11:08 am and nobody can give me and answer to what is the problem. This is a 2022 Tucson that I brought this passed Saturday for an oil change with 7500 miles and I had to bring it back today Wednesday due to the engine light. I don’t know why do I have to wait this long for it when my car didn’t have a problem before I brought it to Lehman Hyundai dealership for service... would like to have an answer to this question!

November 24, 2021

The sales staff are very professional knowledgeable and pleasant to work with in particular the Subaru salesman Patrick McCloskey is superb I’ve had multiple cars in my lifetime and the test drive with Pat More

by JENNZEN15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McCloskey, Luis Rodriguez
Nov 27, 2021 -

Hyundai of North Miami responded

Thank you JeNNZEN15 for this 5-star review of your sales department experience with Patrick McCloskey who provided superb service and the test drive of a lifetime! We appreciate your business and your recommendation!

November 24, 2021

I can do it in five words: I love this dealership With a special shout out to Orlando Castillon who is the best service writer I have ever encountered in all my years of car ownership More

by JAMESTRAITZ
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando In the service department
Nov 27, 2021 -

Hyundai of North Miami responded

Thank you JAMESTRAITZ for this amazing review of your recent experience with Orlando Castillon, from our Service Department, who is the best service writer you have ever encountered in all your years of car ownership! Your comments and your recommendation are very important to us!

Nov 27, 2021 -

JAMESTRAITZ responded

I meant every word of what I said

Nov 29, 2021 -

Hyundai of North Miami responded

Thanks again for an outstanding review!

November 23, 2021

Dealership, service etc. is very good. Help is efficient and friendly. I felt the cost of a new battery was very high and would have appreciated a less stringent enforcement of warrenty rules since the car More

by RALKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Massina
Nov 24, 2021 -

Hyundai of North Miami responded

Hello RALKING and thank you for this 5-star feedback that our service is very good, helpful, efficient and friendly. All customer feedback is valuable and appreciated. Your comments about cost and warranty enforcement will be given serious consideration. Your recommendation and your business are very important to us!

November 23, 2021

The check in was quick and easy. My service representative, Mario, was professional, caring, and honest. He told me when he checked me in that because of the two recalls, the service would take More

by MPEAR88057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Castillo
Nov 24, 2021 -

Hyundai of North Miami responded

Thank you MPEAR8807 for taking the time to provide this feedback about your recent visit to our Service Department and for letting us know that check-in was quick and easy and that your service representative, Mario, was professional, caring and honest. We welcome all feedback as it helps us to identify areas requiring additional attention. Your comments concerning a preference for a smaller dealership experience being more personalized will be included in our ongoing efforts to make meaningful improvements to the services we provide and will be given serious consideration. Your business is important to us and appreciated.

November 23, 2021

The service was performed in a timely fashion and the car was nice and clean when I picked it up! More

by ROBWELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan ??????????
Nov 24, 2021 -

Hyundai of North Miami responded

Thank you ROBWELIN for letting us know that servicing was performed in a timely fashion and your vehicle was nice and clean when you picked it up during your last visit to our Service Department. We appreciate your recommendation and look forward to seeing you again!

November 23, 2021

Tremendous attention to detail and customer service. Coudos to oscar. Deal had no surprises or hidden and added costs More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Joseph, Oscar Torres
Nov 24, 2021 -

Hyundai of North Miami responded

Hello NONE3 and thank you for a 5-star review of the tremendous attention to detail and outstanding customer service provided during your recent purchasing experience with our dealership. Customer feedback is valuable and your recommendation is much appreciated! Congratulations on your new vehicle!

November 22, 2021

Professional service advisor you guys are. Orlando was very knowledgeable and helpful to my car needs. More

by Snooproc
Recommend Dealer
Yes
Employees Worked With
Orlando
Nov 24, 2021 -

Hyundai of North Miami responded

Thank you Snooproc for a 5-star review of your recent visit to our Service Department when our Service Advisor, Orlando, was very knowledgeable and helpful. We appreciate your recommendation and your business!

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