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Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.6
2,812 Reviews
Call Dealership (305) 306-1637
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21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,812 reviews

November 15, 2021

Dealership is mostly the people. Last time my service adviser was Santiago Roldan. He is the best I have seen during the 6 years I have been your customer. For the first time I did not have to remind an More

by ILYA45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan
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Nov 20, 2021 -

Hyundai of North Miami responded

Thank you ILYA45 for this 5-star review of the outstanding services you've received from Santiago Roldan who has provided the best, meticulous and friendly services during the 6 years you've been our customer. We appreciate your recommendation and your business!

November 15, 2021

Great service! Would recommend to anyone looking to take in their Hyundai or Genesis vehicle. More

by MARC823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelio Martinez
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Nov 15, 2021 -

MARC823 responded

Great work!

Nov 16, 2021 -

Hyundai of North Miami responded

Thank you Marc823 for this 5-star review of the great service and great work you have received from our Service Department. Your comments and your recommendation are very important to us.

November 15, 2021

Excelent services in florida, professional, very fast, clean, the best services in Florida, thank you More

by Johan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Orlando
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Nov 20, 2021 -

Hyundai of North Miami responded

Thank you Johan for letting us know about the excellent, professional, very fast, clean and best services in Florida that you've received from our Service Department. We appreciate your recommendation and your business!

November 15, 2021

The advisor with the best customer service is Mike S. He always remembers who we are and always greets us with a smile. More

by JKJ5456
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Orlando in service
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Nov 20, 2021 -

Hyundai of North Miami responded

Thank you JKJ5456 for this review of the best customer service provided by Mike S who always remembers you and greets you with a smile. We are serious about customer satisfaction!

November 15, 2021

Customer service is horrible. Good luck trying to get some information about your car when you call on the phone. You will have to go in person to figure out what’s the status of your car. More

by Karlina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
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Nov 20, 2021 -

Hyundai of North Miami responded

Hello Karlina and thank you for making us aware of your concerns about the quality of customer service during your visit to our Service Department. Please accept our apologies for the difficulties you experienced in attempting to obtain phone information about the status of your vehicle's servicing. Customer feedback is very important to us, welcome and helps us to improve. I will be reviewing this information internally and your feedback will also be included in our ongoing efforts to ensure that we are providing the best possible services to all our customers. I am available to further discuss your concerns if you are interested in doing so. Thanks again for this feedback. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

November 14, 2021

Every think is good with the car repair service and the service advisor. The only complaint I have is when your vehicle needs a part it's not always in stock More

by ALANHDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Mohammed
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Nov 20, 2021 -

Hyundai of North Miami responded

Thank you ALANHDEAN for this review and feedback about your visit to our Service Department. Customer feedback is welcome and appreciated as it helps us to improve the services we offer. Your comment about parts availability will be given serious consideration and will be included in our ongoing efforts to improve. Thanks again for sharing this information. We appreciate your recommendation and your business!

November 13, 2021

Quick and efficient. Great advise from Orlando. Great recommendations on alternative service. Thanks so much More

by CPITTIER
Recommend Dealer
Yes
Employees Worked With
Orlando
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Nov 20, 2021 -

Hyundai of North Miami responded

thanks CPITTIER for this 5-star review of the quick and efficient services you received during your recent visit to our Service Department and for letting us know that Orlando provided great advice. We appreciate your business!

November 13, 2021

If you take your vehicle there for repair, have total confidence that they are going to do an exceptional job. Ask for Raymond! Customer service is top notch. More

by Sr1190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond of body repair
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Nov 20, 2021 -

Hyundai of North Miami responded

Thank you Sr1190 for a 5-star review of the exceptional services you received from Raymond, a member of our Service Department, who providesdtop-not service. We appreciate your recommendation and your business!

November 13, 2021

Excellent job Everyone are very friendly and respectable.People were very helpful and answered all my questions. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Report | Print
Nov 20, 2021 -

Hyundai of North Miami responded

Thank you NONE3 for this 5-star review of the excellent services you've received from our Service Department from friendly and respectable staff. We appreciate your recommendation and your business!

November 12, 2021

My service visit to Lehman on November 6, 2021 was very superior.Orlando Mancina was very observant, knowledgeable, and friendly. In addition, the rest of the Lehman family was very friendly. More

by PLEEWATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina 5 Star Rating!!
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Nov 20, 2021 -

Hyundai of North Miami responded

Hello PLEEWATSON for this 5-star review and for letting us know that Orlando was observant, knowledgeable, friendly and provided superior services during your recent visit. We appreciate your business and look forward to your next visit!

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